How to Fix “Remote Play Not Working” issue On PS5

The error message “Something Went Wrong” is being displayed by PS Remote Play for a significant number of users. The following are some troubleshooting ways how to Fix “Remote Play Not Working” issue On PS5. Players can still use the tips to fix the error and continue streaming even though a permanent fix has not yet been released (considering that Sony considers this to be a legitimate error).

You will be physically separated from the console, and the only thing that will be required of you is a connection to the internet. However, before you can begin playing remotely, you must first ensure that your PlayStation 5 and any other devices that you intend to use with PS5 Remote Play are properly configured.

In order to use the PlayStation 5 Remote Play feature, it is imperative that you have the PlayStation Remote programme installed on the device you intend to use. Additionally, you will require a reliable and secure Internet connection that can be shared between your PlayStation 5 and the device on which you intend to play games remotely. Here are the simple ways how to Fix “Remote Play Not Working” issue On PS5.

What are the causes of “Remote Play Not Working” issue On PS5

1. System Software Updates: Incompatibility between the PS5 system software and the Remote Play app on your device can cause issues. Ensuring both your PS5 and Remote Play app are updated to the latest versions can help resolve compatibility issues.
2. Firewall or Security Software: Firewalls or security software on your network or device may block Remote Play connections, preventing the app from establishing a connection to your PS5.
3. Device Compatibility: Not all devices are compatible with Remote Play, or they may require specific configurations or settings to work correctly. Ensure your device meets the minimum requirements and is properly configured for Remote Play.
4. PSN Account Issues: Problems with your PlayStation Network (PSN) account, such as account restrictions or suspension, can affect Remote Play functionality. Ensure your PSN account is in good standing and not subject to any restrictions.
5. Router Settings: Incorrect router settings, such as NAT type restrictions or port forwarding configurations, can hinder Remote Play connections. Adjusting router settings to allow for proper communication between your device and PS5 may resolve the issue.
6. Hardware Malfunction: In some cases, hardware issues with either your PS5 console or the device you’re using for Remote Play can cause connectivity problems. Troubleshooting hardware issues or trying Remote Play on a different device can help identify if this is the cause.

How to Fix “Remote Play Not Working” issue On PS5

Check Your Internet Connection

1. Before diving into more complex solutions, ensure that your internet connection is stable and strong.
2. A poor connection can often be the culprit behind Remote Play issues.
3. Make sure you’re connected to a reliable Wi-Fi network or use a wired Ethernet connection for optimal performance.

Update Your PS5 and Remote Play App

1. Keep your PS5 system software and Remote Play app up to date for compatibility and performance improvements.
2. Navigate to the Settings menu on your PS5.
3. Select System Software Update.
4. Ensure that your console is running the latest firmware.
5. Similarly, update the Remote Play app on your device.
6. Install the latest version available on the respective app store.

Enable Remote Play on Your PS5

1. Ensure that Remote Play is enabled on your PS5.
2. Go to Settings, then System, and select Remote Play.
3. Make sure the checkbox next to Enable Remote Play is checked.
4. If it’s already enabled, try disabling and re-enabling it to refresh the settings.

Check Network Settings and Ports

1. Navigate to Settings.
2. Go to Network.
3. Select Connection Status on your PS5 to verify your network settings.
4. Ensure that your NAT type is not restricted.
5. If you’re encountering connection issues, consider forwarding ports on your router for Remote Play.
6. The required ports are TCP: 9295, 9296, 9297, and UDP: 9296.

Restart Your PS5 and Remote Play Device

1. Sometimes, a simple restart can resolve connectivity issues.
2. Turn off your PS5 and the device you’re using for Remote Play (e.g., PC, smartphone).
3. Then power them back on and attempt to connect again.

Disable Firewall or Antivirus Software

1. Firewall or antivirus software on your device may block Remote Play connections.
2. Temporarily disable any firewall or antivirus software and attempt to connect again to see if the issue persists.
3. Remember to re-enable your security software after troubleshooting.

Test Remote Play on a Different Device

1. Remote Play not working?
2. Try connecting from a different device.
3. Isolate the issue.
4. If it works on another device, problem may be device-specific.

Contact PlayStation Support

1. Exhaust all troubleshooting steps.
2. If Remote Play still isn’t working, contact PlayStation Support.
3. PlayStation Support can provide personalized support and guide you through additional troubleshooting steps or escalate the issue if necessary.

Conclusion

The Remote Play feature of Xbox gaming is an excellent addition that provides players with the greatest amount of flexibility in terms of how they play their Xbox games. On the other hand, if you get Xbox remote play to stop working, you might never experience that joy again. And it is our hope that you are content.

If you discover that remote play is no longer functioning properly, then you should read our guide for some direction on what to do. Our Uncle used to say that we should turn that frown upside down, so let’s do that. If you want to play games again, here is how to fix the Xbox remote play not working.

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