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In this article we will show you how to fix ‘Unfortunately YouTube Has Stopped’ issue on Phone and PC. Most likely, YouTube is Google’s most profitable service. And, to be honest, the app is well-optimized and works well even on old versions of Android. Usually. “Unfortunately, YouTube has stopped” is an error that some Android users are getting. Android users often have trouble with YouTube because it doesn’t work on their phones. YouTube is the biggest place to watch videos on the internet.
It has 1.5 billion monthly logged-in users, and every minute, hours of new videos are added. Youtube has become a big part of our lives because it has so many videos that can be watched and used for entertainment and learning. Youtube is the only place where you can watch free videos online. We might feel worried if the platform stops working or if we can’t use it. So, here’s a step-by-step guide to figuring out why YouTube isn’t working on your computer and phone and how to fix ‘Unfortunately YouTube Has Stopped’ issue on Phone and PC.
What is the “Unfortunately YouTube has stopped” error?
If you get the message “Unfortunately, YouTube has stopped” on your device, it means that the latest version has bugs or is not compatible with your device. Also, it’s possible that the local data is messed up. You should force stop the app, check its permissions, or, if all else fails, use an APK to roll back to an older (or newer) version.
The first thing to do is figure out if YouTube isn’t working because its server is down or because of something on our device. Use this Down Detector to find out if YouTube is having server problems or not. If the status is fine and it says “No problems at YouTube,” then the problem is definitely with your phone. Follow the steps below to find the problem and fix it:
Causes of the ‘Unfortunately YouTube Has Stopped’ Error
- App Cache: Accumulated cache data within the YouTube app can cause it to malfunction and result in the error message.
- Corrupted Data: If the app’s data files are corrupted or damaged, it can lead to instability and trigger the error.
- Outdated App Version: Using an outdated version of the YouTube app may cause compatibility issues with the operating system, leading to frequent crashes.
- Insufficient Storage: If your device’s storage is almost full, it can hinder the proper functioning of apps, including YouTube, resulting in errors.
- Conflicting Apps: Certain apps or software running in the background might conflict with YouTube and cause it to stop unexpectedly.
- Network Connectivity: Unstable or weak internet connection can disrupt the app’s functionality and lead to errors.
- Software Bugs: YouTube, like any other application, can have software bugs or glitches that may cause it to crash or stop working.
Ways to Fix ‘Unfortunately YouTube Has Stopped’ issue
Pull of a factory reset
This is a common way to fix problems on an Android phone. You can try this method if the YouTube app keeps crashing suddenly and none of the other methods above are helping. Before you do it, you should make sure you have a backup of everything on the phone because the process can’t be undone. Here’s an easy-to-follow guide on how to reset any Android phone to factory settings.
- Turn off your device.
- Press two or three hardware buttons at the same time, depending on your phone. It could be Power + Volume UP, Power + Volume DOWN, or Power + Volume UP + Volume DOWN. Hold the keys for a few seconds.
- Once the bap shows up on the screen, you can let go of the buttons.
- To choose an option, you’ll need to press the power button. The volume rockers will be called navigation keys or something else.
- Choose the “Wipe data/factory reset” option.
- Confirm by clicking the “Yes—delete all user data” button, and that’s it.
- Choose “Reboot the system now” to get rid of this problem for good.
Try uninstalling & reinstalling the app
- Most of the time, something is making the app crash.
- It could be the cache files, an incompatible version of the app, or something else.
- In some cases, removing the app and putting it back on can help.
- Since when you install an app, it gives up all the files it was holding on to and any other resources it had.
- Next, reinstalling the app will give you the most recent version of the YouTube app.
- We’ll see if this works.
- If you can’t get rid of the YouTube app because it comes with most Android phones, try turning it off for a while and then turning it back on.
Clear App Cache files
To be honest, most app crashes happen when cache files get corrupted or are only partially written over. When you use an app or service, the system makes temporary files called cache files. This makes work easier because the app will be able to process data faster. Cache files are important, but they also have problems. If the app doesn’t load, crashes, or gives you any other kind of error, try clearing the cache files. It might work. Here’s how to go about it.
- First, open the app called “Settings” on your Android phone.
- You have to go to Apps and look for “YouTube” there.
- Then, go to “Storage” and tap both “Clear Cache” and “Clear Data.” That’s all there is to it.
Verify if there’s any app conflict
- Apps can clash when they use the same set of resources.
- This clash can stop one app from functioning if another app has already reserved those resources.
- Changes in settings can also lead to conflicts between apps and make them less useful.
- To troubleshoot the issue of a specific app, determine when the error message “Unfortunately, YouTube has stopped working” or “YouTube is crashing” appeared.
- Identify any changes you made to the settings in an attempt to resolve the problem.
- If the previous step doesn’t resolve the issue, proceed to the next step for a solution.
Restart your device
If you get the message “System UI has stopped working” on your phone, or if any app stops working, it’s probably because of a system glitch. Maybe the system was too busy or ran into a problem it hadn’t seen before. If that’s the case, turning your phone off and on again could help a lot.
- Most Android phones can be forced to restart by holding down the Power button for about 10 seconds.
- If that didn’t work, hold down the Power button for a long time until a menu appears.
- From there, tap on (some phones might require you to “swipe” instead.
Check whether the app is compatible or not
- Ways to make an app that isn’t compatible with your system work exist, but most users won’t use them, whether they know it or not.
- When you try to open an app that isn’t compatible, it usually crashes right away or when certain conditions are met, causing the app to crash.
- You can always find a way to sideload a slightly older version of an app, but that doesn’t mean it will work.
- If an app you just installed keeps crashing, this could be the reason why.
Questions and Answers
If your internet speed is slow or you can’t connect to the internet, Google Chrome won’t be able to play YouTube videos. Make sure your computer is connected to the internet correctly. Check the wires or, if you use Wi-Fi, the strength of the connection.
You may already know that some apps can make YouTube not work right, causing it to keep pausing. Most of the time, the antivirus or VPN app is to blame. Look at the list of installed apps and remove any that might be causing problems. Then, turn your device off and on again and see if YouTube keeps pausing by itself.
If YouTube doesn’t work on your computer, you should check to see if the Flash Player is turned on. To do that, you need to open a page with rich media content in Internet Explorer. The next step is to click on the “Tools” menu. You can find it in the Internet Explorer’s upper-right corner.