Fix: ‘Viber not opening or responding’ issue

In this article we will show you how to Fix ‘Viber not opening or responding’ issue. Viber is a popular way to talk to people because it has features like texting, voice calls, and video calls. But, like any system, it can have glitches or other problems from time to time. A common problem with Viber video calls, especially on Samsung smartphones, is that they don’t work. In this piece from the app for making videos, we’ll look at some steps you can take to fix problems with Viber video calls. If you want to know more information about this issue Visit Official Viber Website

This will help you get back to having smooth video calls on your Samsung phone or any other compatible device. Viber is a great app for sending messages right away. It can be used on Windows computers and other devices. But a lot of Viber’s users have been saying that the app doesn’t open or reply on their computers. In this piece, we’ll look at how to Fix ‘Viber not opening or responding’ issue easily.

What is Viber?

Viber is a voice over IP (VoIP) and instant messaging app that works on multiple platforms. Users can make voice and video calls, send stickers, chat in groups, and send quick voice and video messages. It is made by Rakuten Viber, a global internet company with its headquarters in Setagaya-ku, Tokyo, Japan.

Messages sent through Viber are safe because they are encrypted from end to end. People like to use the app to have public and secret conversations, play games with other users, and access the service from their computers. Viber works with voice tools like Google Assistant and Siri and with a user’s phone’s contacts list. Viber’s instant messaging lets you share pictures, GIFs, stickers, videos, and emoticons, among other things.

Viber lets you chat on both your computer and your phone. It works with iOS, Android, Windows XP and up, Mac OS 10.7 and up, and Linux Fedora and Ubuntu. The software also lets you switch between mobile and PC for calls and chats. With real-time translating, users who speak different languages can talk to each other. When a user taps a block of text, they can choose a language and have the text immediately translated into that language.

What are the Reasons of the “Viber not opening or responding” issue?

1. Software or app glitches: Viber may experience software or app glitches that prevent it from opening or responding properly. These glitches can occur due to bugs, compatibility issues, or conflicts with other apps or system settings.
2. Outdated version: If you are using an outdated version of Viber, it may not be compatible with your device’s operating system or other software components. This can lead to issues with opening or responding.
3. Insufficient storage: If your device has insufficient storage space, it can impact the performance of Viber and prevent it from opening or responding. Lack of storage can also cause Viber’s cache or data to become corrupted, leading to issues.
4. Network connectivity problems: Viber requires a stable internet connection to function properly. If you are experiencing network connectivity issues or have a weak signal, it can result in Viber not opening or responding.
5. Conflicting apps: Some other apps installed on your device may conflict with Viber, causing it to malfunction. This can happen if both apps use similar resources or have conflicting permissions.

Why is Viber not opening or responding?

There are many reasons for this problem, but most of the time it’s because of a glitch in the program. Sometimes, you won’t be able to use the software because you don’t have the right permissions. If you try to open Viber and it keeps crashing, there may be a problem with your cache, so you’ll need to restart the app.

Your firewall and security software can also mess with the software and stop it from going online. The Viber infrastructure is spread across various data centres. This lets the app handle a lot of traffic and makes sure that messages and calls can still be sent and received even if one data centre goes down. But even with all of this security and technology, Viber still doesn’t work. Some of the reasons why are listed below.

Ways to Fix ‘Viber not opening or responding’ issue

Run Windows Store Apps Troubleshooter

If giving Viber the rights it needs doesn’t work, run the Windows Store Apps Troubleshooter. Here’s what you need to do:

1. To open Windows Settings, press Win + I.
2. Click Update & Security and then click Troubleshoot.
3. In the right pane, click Windows Store Apps and then click Run the troubleshooter.
   For Windows 11, go to Settings, then System, then Troubleshooter, and then Other troubleshooters. Then, next to Windows Store Apps, click Run.
4. Wait for the Windows Troubleshooter to find problems and fix them on its own.
5. After that, restart your computer and see if Viber still won’t open or react.

Clear Viber App Data and Cache

Clearing the app’s files and cache can help fix problems with Viber, like those with video calls.

1. On an Android device, go to Settings, then Apps, find and tap on Viber, and then go to Storage.
2. Tap “Clear data” and “Clear cache” to get rid of any saved information or temporary files that Viber has.

On iOS, unfortunately, there is no built-in way to clear app files or cache for specific apps. The same thing might happen if you uninstall and restart the Viber app.

Rese Viber

You can try restarting Viber to fix the problem where it won’t open or talk to you. Here is how to do that.

1. Open Windows Settings.
2. Click on Apps > Apps & Features.
3. Click on Viber, then click on Advanced Options.
4. Click the button that says “Reset.”

Run Viber with Administrator Privileges

Viber won’t always start on your computer because it doesn’t have the right permissions. You can try starting Viber as an administrator in this case. Here is how to do that.

1. Right-click the link for Viber and choose Properties.
2. Go to the tab called “Compatibility.” Then check Run this app with administrative privileges.
3. Click “Apply,” then “OK.”
4. After that, open the app again and see if it works as it should.

Questions and Answers