Fixed: Xbox Error Code 0x87e00196 (6 Easy ways)

If you want to know how to Fix Xbox Error Code 0x87e00196, this article will tell you everything you can do. Many users are getting this error code and can’t install, run, or update an Xbox Game Pass game on their Windows 11/ 10 PC. Instead, every time they try to manage the game, they are sent to the Microsoft Store Gaming Services page. When you try to download or install Xbox games on a Windows device, you might get the 0x87e00196 error. If you want to know more information about this visit official Xbox support site.

Before you try anything else, you should make sure you have a good internet connection. When you add new games to your Windows or update the ones you already have, the system checks the status of the Gaming Services. If this app is turned off or set to not run in the background, error code 0x87e00196 could happen. When the Microsoft gaming servers are down, your computer may also give you a similar error code. Here are the some ways to Fix Xbox Error Code 0x87e00196.

Run the Microsoft Store Apps Troubleshooter

1. To open Windows Settings, press the Windows key + I.
2. Scroll down in the System section until you see Troubleshoot, then click on it.
3. Click on “Other troubleshooters” to see what else your computer has to offer.
4. Scroll down until you see Microsoft Store Apps at the bottom.
5. Click on Run to start fixing the problem.
6. Wait until everything is done.

Clear Microsoft Store Cache

1. In the search bar, type powershell to open the Windows Powershell.
2. Right-click on the result of your search and choose “Run as Administrator.”
3. If a UAC pops up, click Yes to say that you agree.
4. Hit Enter after typing WSReset.exe.

Reinstall the Gaming Services Package

1. Click the search icon in the taskbar.
2. Enter Windows PowerShell.
3. Choose the first option that comes up, which is Windows PowerShell.
4. Right-click on the option for PowerShell.
5. Select Run as administrator.
6. Click Yes in the box that says “User Account Control.”
7. Type the following command into the PowerShell window:
   Get-AppxPackage gamingservices | remove-appxpackage -allusers
8. Hit the Enter button.
9. This command will get rid of the Gaming Services app from your Windows PC and remove its registry keys.
10. Enter the following command in the same PowerShell window:
    start http://pdp.ms-windows-store.com/?productid=9MWPM2CQNLHN
11. Hit the Enter button.
12. This will take you to the Microsoft Store page for the Games Services app.
13. Click the button that says “Install.”
14. When the User Account Control box comes up, click on “Yes.”
15. Once the Gaming Services app is installed, try installing, launching, or removing the Xbox Game Pass game again.

Repair or Reset the Xbox App

If the problem you’re having with the Xbox app is caused by corruption, you can try to fix the problem by repairing the app. So as to Fix Xbox Error Code 0x87e00196:

1. Press the Windows key + I to open the Settings app, and then go to the Apps tab.
2. Choose Installed apps, then look for the Xbox app on the list.
3. Click the menu button with the three dots, and then click Advanced options.
4. Scroll down to the section called “Reset,” and then click on the “Repair” button.
5. When the repair is done, open the app again to see if the problem is fixed.

If fixing the app doesn’t work, you can try putting it back to how it was before:

1. Follow the first three steps given above to get to the Xbox app’s Advanced settings.
2. Instead of clicking “Repair,” click “Reset” and follow the on-screen instructions to reset the app.
3. Open the app again and check to see if the problem is still there.

Check Xbox Services

1. Hit the Windows key.
2. In the search bar, type Services.
3. Right-click on Services App in the list of results.
4. Select Run as administrator.
5. Scroll down the Services window to the bottom.
6. Find the following things:
   • IP Helper
   • Xbox Live Auth Manager
   • Xbox Live Game Save
   • Xbox Live Networking Service
   • Gaming Services
7. Click “Right-Click” on the service.
8. Choose “Properties.”
9. Find the Startup type area in the Properties window.
10. Make sure the setting is on Automatic. If not, switch it to Auto.
11. If the service is not already running, click Start to start it.
12. Restart your PC.
13. After the restart, try again.

Install Windows Updates

1. Start, then click Settings.
2. Go to where it says Windows Update.
3. Click Check for Updates, then wait.
4. Go to the “Advanced” menu and install any updates that are available.
5. Reboot your system.

What is Xbox app?

The Xbox App is software that can be used on Microsoft Windows 11, 10, 8.1, and 8, as well as on Android, iOS, and Tizen. This software is an important companion app for Xbox video game consoles. It was made to give users access to Xbox network community features, remote control, and second screen functionality with certain games, apps, and content. The Xbox app also acts as a game launcher for PC games that have been installed on a device. It also gives users access to the system’s screen recording features and lets them stream games from an Xbox One console on the same local network.

With this app, you can download, install, update, launch, and play Xbox games on your Windows computer. With the Xbox app, you can check your activity feed, see your Xbox Live friends and messages, manage your party, watch DVR clips from games you’ve saved, look at your achievements, and browse OneGuide. This app can be used as a remote control for your Xbox. Using the Xbox console companion for Windows 10, you can stream games from your Xbox One console over a local network. It is also the front end for the PC version of game DVR on hardware that supports it.

What is Xbox app error code 0x87e00196?

When you try to manage your games in the Xbox app on a Windows 10 computer, you may see an Xbox app error code. When you try to install, update, or start an Xbox Game Pass game in the Xbox app on a Windows 10 computer, you may get these error codes. This means that the installation, update, or start did not finish. This error means that something is wrong with the gaming services package, which is why the error happened. You can fix the problem by reinstalling the Windows 10 gaming services package.