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There are a number of issues with Microsoft Store Not Working in Windows. But some users said they couldn’t even get the Store to load this time. With Windows 11, the Microsoft Store app makes it easy to download and install apps, games, and movies in a safe environment.
Even though the app is updated often to make it better, you may still have trouble opening it, getting error messages, installing updates or downloading apps, etc. The Microsoft Store is an app on Windows that lets you download apps and games, buy digital media and Microsoft products, and install apps and video games.
You might not even know that Windows has a Microsoft Store. When we asked our readers about the Store, we found out that not many of you have used it. But it has been changed several times as the OS has grown up over the years. Here’s a look at what Windows has to offer if you’re new to it or haven’t used it in a while.
(Fixed) Microsoft Store Not Working in Window: 5 Methods
Check Your Region
If the Microsoft Store shows prices from a different country or if some apps aren’t available, it’s likely that your Windows 11 PC is set to a different country. You might be able to fix the Microsoft Store by changing the region to where you live. Follow the steps below to do that:
- Press “Windows + I” on your keyboard to open the Settings window in Windows 11. Then, in the left sidebar, click on “Time and language,” and in the right sidebar, click on “Language and region.”
- Choose your correct country from the “Country or region” drop-down menu under “Region” and then restart your computer. Now, open the Microsoft Store, and everything should be fine.
Clear Cache and Reset Microsoft Store
If the Microsoft Store doesn’t work on your Windows 11 computer, the next best thing to do is to try to reset it. With a simple command, you can turn off the Microsoft Store app. Just do what’s written in the steps below.
- Press “Windows + R” on your keyboard to open the Run prompt in Windows 11.
- Then, in the text field, type wsreset. Now, press “Ctrl + Shift” and “Enter” to run the command as Administrator. If you’re asked, click “Yes.”
- Then, a CMD window will appear. The Microsoft Store will open on its own after a few seconds. So, you have successfully reset Microsoft Store and fixed the problem you might have been having before.
Run Windows Store Apps Troubleshooter
In Windows 11, there is a troubleshooter that can be used to fix the Microsoft Store if it has problems. You can run it from the Settings app, and Windows 11 will fix the problem for you. How it works is as follows:
- Press the Windows key once and type “troubleshoot” into the search box. Now, click “Troubleshoot settings.”
- Then, in the right pane, click “Other troubleshooters.”
- Scroll all the way to the bottom of this page to find the “Windows Store Apps” troubleshooter. Click the button next to this troubleshooter that says “Run.”
- Now, follow the steps on the screen, and Windows 11 should be able to fix any problems with the Microsoft Store on its own.
Repair the Microsoft Store App
If none of the above solutions worked to fix the problem with Microsoft not working, you can fix the app from Windows Settings. Here are the steps.
- Open the Settings app by pressing “Windows + I.” Now, go to the “Apps” section on the left sidebar and choose “Apps & features” in the right sidebar.
- Then, scroll down and look for a listing for “Microsoft Store.” Click the ellipsis (three dots) next to Microsoft Store and choose “Advanced options.”
- On the next page, scroll down to find a “Repair” button. If you click on it, Windows 11 will try to fix any problems or errors with the Microsoft Store.
- Click “Reset” if Microsoft Store still doesn’t work on your Windows 11 computer. Now, restart your PC and check to see if the problem is gone.
Check DNS and Proxy Settings
- Open the Settings app by pressing “Windows + I.” Here, go to “Network and Internet” in the sidebar on the left. Then, open “WiFi” settings if you are connected to a Wi-Fi network or “Ethernet cable” settings if you are using a wired connection.
- Click on your WiFi properties on the next page.
- Scroll down on this page until you find DNS server assignment. Make sure “Automatic (DHCP)” is selected.
- If it’s set to something else, click “Edit” and choose “Automatic (DHCP).” Now, restart your computer and see if Microsoft Store works now.
- You should also make sure that your computer doesn’t have a proxy set up. To do this, go back to the “Network and Internet” section and click on the “Proxy” option in the right pane.
- Then, make sure that the switch for “Automatically detect settings” is on. Also, make sure that “Use a proxy server” is not checked. Now, restart your Windows 11 computer, and Microsoft Store should work as usual this time.
For more help, go to the Microsoft store Support Center.
FAQ
Why Is Microsoft Store Not Working
- Error code 0x80131500 stops a network connection from being made.
- Mismatch between the time in Microsoft Store and the system time
- Users who don’t “own” the WindowsApps folder
- Windows Store cache is full or broken
- A difference between the IP address of the proxy server or VPN and the system IP address
- Untraceable Store issues that won’t go away unless you reinstall.
- Updates for Windows 11/10
How do I repair Microsoft store
Run the problem-solving tool: Click “Start,” then “Settings,” “Update & Security,” “Troubleshoot,” and then “Windows Store apps,” followed by “Run the troubleshooter.”
Can I uninstall and reinstall Microsoft Store
The Microsoft Store app can’t be uninstalled, and if it is, it may have effects that were not planned. There is no way to uninstall or reinstall Microsoft Store that is supported.
What will I lose if I reset Microsoft Store
If you do a reset or the cache files of Windows Store, all of its cache files will be deleted. It will delete the app’s information from your device for good, including your sign-in information. Go to Settings, then System, then Apps & features, then Store, then Advanced options, then Reset.