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Fix ‘PS4 Controller not Connecting with PS5’ issue: 8 Easy Methods

by Jane Muro
5 minutes read
‘PS4 Controller not Connecting with PS5’

If you have a ‘PS4 Controller not Connecting with PS5’ with it, you’re not alone. Many PS4 users say that their controllers won’t connect. This is a very frustrating problem. You can’t play games on your PS4 without the controller properly connected. And you’re probably looking for a way to get your controller to work with your console.

Even though the DualSense controller for the PlayStation 5 is pretty good and I love the new Create button on it, your old DualShock 4 is still useful. In fact, you can play PS4 games on your PS5 with ease by using the controller from your PS4. That’s pretty cool, but sometimes you might find that your DualShock controller for PlayStation 4 doesn’t work with your PS5.

If this is also happening to you, there is a very simple solution. Here’s how to get your PS4 controller to work with your PS5. Don’t worry, though. This problem can be solved. Here are three possible solutions. You might not have to try all of them. Just start at the top of the list and work your way down until you find the one that works for you. If you know more details about this, than you can check on official website.

‘PS4 Controller not Connecting with PS5’ issue

‘PS4 Controller not Connecting with PS5’

Reset and Re-pair the Controller

  1. Turn off the PS5/PS4 and unplug the controller
  2. Locate the reset button at the back of the controller. The PS4’s reset button is on a small hole near the L2 button. The PS5 controller’s reset button is right next to the Sony logo.
  3. Use a small tool, like a pin, to push the tiny hole. Hold it down for 5 seconds
  4. Connect the controller to the PS5/PS4 using a USB cable
  5. Press the PS button while the console is off. The light bar will flash blue
  6. Turn on the console

Power Cycle the Console

A random bug may prevent communication between your controller and the console. This includes both wired and wireless controllers. 

  1. Press the power button on the PlayStation and hold it until you hear a second beep. Then, release the button
  2. Unplug the controller
  3. Unplug the power cable from the console, and leave it as is for 30 minutes
  4. Reset your controller while you wait
  5. Plug the power back into the console
  6. Plug the controller into the console
  7. Press the PS button to re-pair your controller
  8. Turn on the PlayStation

Reconnect the Controller While the Console Is On

  1. Forget the controller, as explained above
  2. Press the Share/Create and PS buttons simultaneously on either controller for 5 seconds
  3. The PlayStation should recognize the controller and display it on the BlueTooth devices list
  4. Select the controller on the list and finish the process.

Ensure the Controller Has Battery

  1. Plug your controller via a USB cable and turn on the console
  2. Hold the PS power button on your controller to summon the Quick Menu
  3. On the left side, you’ll see a battery life icon. 
  4. Make sure the battery is not dead. Hold the PS button on your controller to summon the Quick Menu. Then, you’ll see a battery life icon displaying its power on the left side.

But if your PS5/PS4 controller won’t charge, the troubleshooting is either:

  • Changing the cable and the USB port
  • Changing the battery
  • Changing the charging port
  • Resetting and re-pairing the controller
  • Updating the console.

Try Your Controller Elsewhere

  1. Disconnect all cables from the controller
  2. Press and hold the PS button until the light bar turns off
  3. Press and hold the Share/Create button and the PS button simultaneously until the light bar flashes
  4. Enable the BlueTooth on your device
  5. Scan for new devices. On WIndows, you’d have to choose Add new devices, and then choose BlueTooth
  6. Select the controller
  7. The pairing will complete when the light bar turns solid.

Update Controller Drivers on Windows

Once you connect the controller, you may want to register it on Steam: 

  1. Open Steam
  2. Go to Settings at the top left
  3. Open the Controller tab
  4. Click General Controller Settings
  5. Register the device to your account

If you don’t play on Steam, you may need additional software to use your PlayStation controllers on Windows: 

  1. Download the latest Microsoft .Net Framework
  2. Get the Xbox 360 controller driver (Windows 7 only)
  3. Download and install DS4 Windows. It will install the drivers you need.

Change the Cable and the USB Port

If you’re having trouble with the wireless connection, you should try using the controller with a cable. However, check the cable for signs of damage. If there’re any signs of damage, try a different one. Then check the PlayStation’s USB port for signs of dust and rust. If this is the case, use a microfiber cloth to clean it, as well as compressed air. Otherwise, use another USB port.

Factory Reset Your DualSense Controller

  1. Turn off your PS5. If you don’t have a secondary controller, press and hold the Power button to force shutdown the console.
  2. Insert a SIM-eject tool or paper clip into the small hole on the back of the controller and push against the Reset button inside for 3-5 seconds.
  3. Turn on your PS5 and re-register the controller to the console wirelessly (if you have another controller) or over USB.


Why won’t my controller connect to my PS5?

Try connecting the USB cable that came with your PS5 console to a different USB-A port on the PS5 console. Try using a different “charge and sync” or “charging and data” Type-C to Type-A USB cable. If a cable says “Charge only,” it can’t be used. If you have a Type-C to Type-C USB cable, try that.

Why is my PS4 controller not connecting?

If your PS4 controller won’t connect, try a different USB cable, in case the original one has failed. You can also reset the PS4 controller by pressing the button on the back of the controller. If your controller still won’t connect to your PS4, you might need to get support from Sony.

How do I force my PS4 controller to connect?

Hold down the button for the PlayStation for 3 seconds. Press and hold the PlayStation button and the “Share” button, which is above the arrow buttons. Now, the light bar should flash. In the Bluetooth window on your PlayStation, choose the controller you want to use.

What does resetting a PS4 controller do?

How to Reset Your PS4 Controller. A “soft reset” generally refers to turning a computer or device off and then on again, which flushes out memory and can correct many issues. In doing a PS4 controller soft reset, we’ll also reset the connection between the controller and the console.

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