Fix: ‘Router Keeps Disconnecting’ Issue

A few days ago, out of the blue and without me making any changes to my computer, my wireless router started acting very strangely. It ‘Router Keeps Disconnecting’, and the only way WE could get my Wi-Fi signal back was to restart the router.

If you’re in a similar situation where your router loses internet connection every day, I can help you fix the problem and tell you everything you need to do to fix your Wi-Fi router when it keeps dropping connections or disconnecting for no apparent reason.

Solved: ‘Router Keeps Disconnecting’ Issue

Change Power Management Settings

1. Right-click on the Wi-Fi icon and click on “Open Network and Sharing Center” as shown in the image below.
2. Now, click on “Change adapter settings” as shown in the image below.
3. A window will open. Right-click on the Wi-Fi option and click on “Properties” as shown in the image below.
4. Click on “Configure” as shown below.
5. Click on “Power Management” and uncheck the checkbox titled “Allow the computer to turn off this device to save power” as shown in the image below. Then click on “OK”.

Reset Wi-Fi Autoconfig Service

1. Press “Windows + R” on the keyboard and a dialog box will open as shown in the image below. Now search for “services.msc” and click “OK”.
2.  Locate “WLAN AutoConfig Properties” as shown in the image below and double click on it.
3. Click on “Startup type” and set it to “Automatic” as shown in the image below. Click on “Apply” and then click on “OK”.

Reset your computer’s network settings

Sometimes, giving your computer a fresh start with networking can fix strange disconnections and other problems that are hard to pinpoint right away. This is a serious move, though, because it makes your computer forget all its network settings. This means you have to reinstall all your networking software, like antivirus and VPN programs, and reconnect to your home network. So make sure you have all your login information before going further.

1. Click the Start button.
2. Click Settings.
3. Click Network and Internet.
4.  From the Status tab, select Network Reset near the bottom of the menu.
5. Follow the on-screen instructions to complete the reset.
6. Restart your PC.

Update your antivirus software

Even though you shouldn’t spend much time on the internet without protection, the best way to find out if your antivirus is the problem is to temporarily turn it off. It’s possible that your antivirus is fighting with a program and stopping you from connecting to the internet.

If turning off the antivirus software fixes the problem, turn it back on and then contact tech support. You might need to turn off the program or process that is causing the problem or switch to a different antivirus right away.

Programs that update or check in with servers on a regular basis in the background are especially likely to cause your internet to go out every now and then. Watch out for cloud services and software suites that have clients for updates and licensing (like Adobe).

Check your router log

1. Enter your router’s IP address or login URL into a web browser. You can usually find it on a sticker attached to the back or bottom of your router. See our full guide on how to log into your router for some additional help with this step.
2. Log in with your router admin name and password, commonly on the same sticker as the IP address. If you never set your admin name or password, your login name is probably “admin,” and your password is probably “password.”
3. Navigate to the router log, commonly labeled as “system log” or “network log.” This step is different for different routers, but it’s often under an “advanced” tab.

What causes the Router to keep disconnecting?

• Outdated or damaged drivers. Drivers are important components to have as they take care of the functionality of your connected hardware and much more. If your drivers are outdated or damaged, they won’t function as intended, causing problems.
• Poorly configured Wireless Adapter. It’s possible that settings such as the channel frequency range detection were changed in your Wireless Adapter configuration. Although they may seem like insignificant changes, they can cause your WiFi to keep disconnecting.
• Router damage or placement. If your router itself isn’t functioning properly, it can cause you to lose access to your Wi-Fi network. Optimize the placement of your router by bringing it closer to your device. Make sure the router isn’t damaged ext.
• Power Management. As Windows 10 is popular amongst laptop users as well, Microsoft has introduced a number of ways to reduce power usage in an attempt to increase the battery life on devices.