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Are you having trouble with Snapchat Notifications Not Working? This problem could be caused by a number of things, such as a problem with the notification settings, a bad internet connection, the phone being in “do not disturb” mode, or even a broken app. To fix this problem, you will need to go through a series of steps.
Snapchat is a mobile app that lets you send pictures, videos, and drawings to other people. You can get Snapchat for free from the Google Play Store or the Apple App Store. This app was first made so that people could share photos with each other. Over time, it has grown and gained more features, such as the ability to send videos, live video chat, send messages, and make Bitmoji avatars, to name a few.
Snapchat Notifications Not Working on iPhone

Enable notification from the Snapchat app
- Open Snapchat and tap the profile icon at the top left.
- Tap the gear cog icon to open Settings.
- Locate and select Notifications.
- Toggle on all the items you want to be notified about.
- Tap Manage Story Notification if you are not notified about new stories.
- Enter the name of the person/account in search.
Allow Snapchat Background app refresh
You can choose whether to let apps check for new content in the background or not. When an iPhone feature is turned on, it uses more battery and data. On the other hand, Snapchat notifications need background refresh to be turned on. Here’s what you need to do:
- Open iPhone Settings.
- Head to General.
- Tap Background App Refresh.
- Select Wi-Fi & Mobile data.
- Additionally, choose the apps you want to enable background app refresh. Turn it off for the remaining apps.
Clear app cache
- Open Snapchat.
- Tap the profile icon on the top left.
- Select the gear cog icon to open Settings.
- Tap Clear Cache and select Clear.
Check Focus Mode settings
Focus Mode lets you block out distractions so you can pay more attention to what you’re doing. Unfortunately, it could be the one stopping Snapchat from sending you messages. Check the settings for Focus Mode.
- Open iPhone Settings.
- Tap Focus → Do Not Disturb.
- Next, toggle off Do Not Disturb.
- On the same screen, tap Apps under .
Snapchat Notifications Not Working on Android
Check Your Phone’s Notification Settings
- Open the Settings app and navigate to the “Notifications” section. Then, search for Snapchat and tap on it. Note that the notification setting might be named differently depending on the Android skin you are using. We’ve used OnePlus 9RT running Android 13 for this tutorial.
- Here, make sure the “Allow notifications” toggle is turned on. Also, enable all the other sound or vibration settings on this screen to timely receive Snapchat notifications.
Disable DND Mode
- First, you can just swipe down from the top to open the notifications panel. Here, check whether the DND quick tile is not active to confirm that Snapchat notifications are not being disrupted because of this.
- Second, you can head to “Settings -> Sound & vibration -> Do Not Disturb” to check whether the DND mode is disabled or not. Here, just like on iPhone, you can Snapchat as an exception to solve the notification not working issue even when DND is on.
Allow Background Date Usage
- First, navigate to Settings -> Apps -> App Management -> Snapchat on your Android phone. Note that the path to access the App info page might vary slightly depending on the Android skin you are using. We are using the OnePlus 9RT running Android 13-based OxygenOS 13 for this demo.
- Next, tap the “Data usage” option and make sure the “Background data” toggle is turned on.
- Also, while you are on the App info page, tap the “Battery” option. Then, toggle on the “Allow background activity” option and tap “Allow” in the pop-up to confirm the action.
Clear Cache on Snapchat
- Open the Snapchat application on your device.
- Click on your Profile icon and open Settings.
- Scroll down a bit and choose the “Clear Cache” option.
- After that, tap on “Continue (Android)” or “Clear (iOS) option to complete the steps.
Logout of Snapchat and Log Back in
Open your Snapchat application and click the user icon on the left side.
Now, click the “Settings” icon on the right side.
Scroll down a bit and click the “Log Out” option. You will see a confirmation message saying if you want to log out or not. Tap Log Out again.
If the issues still Resides and you are not able to fix the problem by following the steps mentioned above the new can go to their official website and ask for more.
FAQ
Why are my Snapchat notifications not working for one person
Tap the gear icon in the top right corner of your phone’s screen to get to Snapchat’s settings. If you want to get notifications from certain friends and subscriptions that aren’t working, tap the Manage Story Notifications option. This will turn on notifications from those people.
Why am I not getting notifications from Snapchat even though my notifications are on
This could be because you only turned on some of the notifications and not all of them. You can open your Snapchat app on your device. Then click the Profile icon, followed by Settings, and then Notifications. Make sure that all of the alerts are turned on.
What does clear cache do on Snapchat
The data in your Snapchat cache helps the app run faster. You can clear the cache if you need to make room on your device or fix some problems. When you clear your cache, none of your Memories, Snaps, or Chats will be lost. To get rid of your cache…
How do you clear Snapchat cache on iPhone
- Start the Snapchat app and then tap the account icon at the top left.
- Tap the icon that looks like a gear in the top right corner.
- Scroll down to the section called “Account Actions,” and then tap “Clear Cache.”
- Tap Clear to make sure you really want to clear the cache.