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When you use the Zoom app for iOS or Android to join a Zoom meeting, you may have trouble with your Zoom Audio Not Working. You should try to fix the problem by following these steps. Even after the COVID-19 pandemic is over, Zoom is still an important video conferencing app that many people have on their devices and use. With it, many people could and can stay in touch with their loved ones. The app is also important for learning, business, meetings, and many other things we do in our lives.
The Zoom app can sometimes be buggy, which can lead to problems like “audio not working.” People who don’t know how to use the app well might also find it hard to hear other people or be heard themselves. No matter what device you’re using or why Zoom isn’t working for you, this blog post will explain why Zoom isn’t working and what you can do to fix it.
Zoom Audio Not Working On Android
Reset Zoom
Zoom could be the problem. So, the next thing you need to do is clear its cache and data to make sure the problem isn’t caused by settings or corrupt cache and data files. This is what you do:
- Swipe up from the bottom of the screen to pull up the app drawer.
- Go to the screen where the Zoom app is located.
- Tap and hold on its icon until options show.
- Tap App info.
- Tap Storage.
- Touch Clear cache.
- Touch Clear data and tap OK to confirm.
Reinstall Zoom
- Swipe up from the bottom of the screen to pull up the app drawer.
- Go to the screen where the Zoom app is located.
- Tap and hold on its icon until options show.
- Tap Uninstall and confirm it.
- Once the app is successfully uninstalled, launch the Play Store.
- Search for ‘zoom’ and tap the Zoom Cloud Meetings app.
- Tap Install and wait until the phone has finished installing the app.
Enable Speaker
If you’re holding a Zoom meeting on your Android device but can’t hear other participants, make sure you haven’t turned off the app’s speaker output. If there is a “x” to the right of the speaker icon in the upper right corner of the meeting window, the speaker is turned off for that meeting.
Force Stop Application
When the sound in the Zoom app on your Android device doesn’t work, the app might be broken, stop responding to certain commands, or get stuck. The app can be fixed by force-closing it and starting it up again. Open the Settings menu on your phone, go to Apps & notifications, then See All Apps, then Zoom in, and tap the Force Stop icon. Then click the Open icon to restart the app.
Zoom Audio Not Working on Desktop
Before you make your first call, you will probably need to give Zoom permission to use your computer’s camera and microphone. The exact steps may vary from device to device, but this is usually the case. If you’re having trouble with the sound, it could be because you skipped this step during setup. But don’t worry, it’s easy to fix. Here are the steps to take on a Mac.
Fix Zoom microphone
- Open the System Preferences app.
- Click on Security and Privacy.
- Click on the Privacy tab.
- Click on the Microphone tab in the left navigation bar.
- Click to approve the Zoom app’s use of your microphone.
Check Your Computer Volume
If the volume on your computer is too low, you may not be able to hear anyone on your Zoom call (or muted entirely). Try turning the volume up by using the volume buttons on your keyboard and see if that makes a difference.
- Right-click on the Volume icon in the taskbar.
- Select Open Volume Mixer.
- Ensure that both the System Volume and Zoom Volume sliders are set at a high enough level for you to hear the audio.
Check privacy settings
- Click the Windows Start menu, then click the Settings gear icon. The Settings window will appear.
- Click Privacy.
- Under App permissions, click Microphones.
- Make sure the slider under Allow apps to access your microphone is enabled.
- Scroll down further and enable the Allow desktop apps to access the microphone option.
Switch to a Different Speaker
- Click on the arrow next to the Mute button.
- The drop-down menu will give you the option to select the right speaker. Once you select the correct speaker, your sound on Zoom on Windows 10 should begin to work.
Zoom Audio Not Working On iPhone
Internet Connection
You’ll also need a good internet connection to use Zoom without it freezing up or crashing. Whether you’re just going to a webinar or meeting, giving a presentation, or taking part, you’ll have different needs. Here, Zoom lists the bandwidths that they recommend. You can also test your internet connection by joining a Zoom test meeting.
Make Sure Zoom Audio Is Connected
- Tap Call using Internet Audio at the beginning of the call or meeting.
- Tap the screen to reveal the call controls at the bottom of the screen, then tap Join Audio.
Check Microphone Settings in the Zoom App
- Open the Zoom app and tap Settings.
- Tap Meetings.
- Make sure Always Mute My Microphone is toggled off. This setting keeps your microphone muted when you join a meeting, until you choose to turn it on, which can be easy to forget to do.
If the error keeps happening, you can also fix it by going to the official website.
FAQ
How do I get my computer audio to work on Zoom
Sign in to the desktop version of Zoom. Click on your picture and then on Settings. When you join a meeting, make sure the Automatically join audio by computer box is checked. When you join a meeting, your computer’s sound will be set as the meeting’s sound, unlike if you joined by phone or some other way.
Why my audio is not working
Start your device over. Most software bugs that turn off the sound can be fixed by restarting. Hold down the power button until the screen shows a list of options. If you tap Restart, your phone will restart.
Why am I getting no audio on Zoom
Use the volume buttons or the notification panel on your mobile device to turn up the volume. Even if the speaker is turned on in Zoom, the volume on your device may only be set to mute or vibrate. Try earphones or a headset with a microphone built in. Restart your mobile device