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iOS apps are usually reliable, but at times, you may face an issue where an app freezes or crashes frequently. So, what can you do to fix this problem and get things back to normal? Here are some methods that can be helpful in dealing with troublesome iOS apps.
If your issue is related to iTunes or iCloud, then you may also want to read our guides on how to fix “iPhone disabled, connect to iTunes” errors or “iPhone keeps asking for Apple ID and iCloud password”.
1. Try Restarting the App
The quickest solution to most iOS app problems is to quit and restart the app. If you have an iPhone, except for the new iPhone X, quickly press the Home button twice to see all recently used apps. Scroll down to find the problematic app and swipe up to make it disappear.
For iPhone X users, swipe up the Home indicator bar from the bottom of the screen and hold it until the app switcher menu appears, as described in our “How to Use the iPhone X” guide. Now you can decline the app as usual. Restart the app and check if it works without any issues.
2. Restart Your iPhone
Sometimes, a quick restart can fix an issue related to glitches in the app or operating system. Press and hold the power button on your iPhone until the “Turn off to power off” option appears. Turn off the phone and hold the Power button again until the Apple logo appears. After the phone reboots, your app may start working properly.
3. Update the App
Apps can have coding errors or may not be fully compatible with the latest iOS update, which can lead to performance issues. If an app is not working properly, check if you’re using the latest version.
Tap the App Store icon on your iPhone, look for the Updates section in the bottom right corner, and download all available updates. Restart the app and check if the problem is solved.
4. Download a New Version of the App
If all methods fail, it is worth removing the app completely and downloading it again from the App Store. Your app may have been corrupted, and deleting and reinstalling it can fix the issue. Press and hold the app icon on your home screen until it starts to wobble. Tap the “X” in the top corner of the app and delete it.
Now go back to the App Store and download the app again. With a bit of luck, this should get your app working properly again.
5. Report the Problem to the Developers
If none of the above methods work, it may be an issue with the app that only the creators can fix. To report the issue, go to the App Store and look for the app. Tap it, then select “Reviews” from the three options under the main icon.
Above the customer reviews section, you will see the “App Support” option. Tap this and send the details of your complaint to the developers. Although it may not fix your problem immediately, it should bring the issue to their attention and ensure that they can fix it.
FAQs
1. Why does my iPhone app keep crashing?
There could be many reasons why your iPhone app keep crashing, such as an outdated app version, insufficient device storage, a faulty update, or a corrupted file. You can try fixing it by restarting the app, restarting your iPhone, updating the app, or deleting and reinstalling the app.
2. How do I update my iPhone apps?
You can update your iPhone apps by tapping on the App Store icon, selecting the “Updates” section, and downloading all available updates. You can also turn on automatic app updates in the App Store settings, which can automatically update apps in the background.