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If you suffer ‘Android Not Making Or Receiving Calls’ Issue, try these solutions. Keep in mind that there are thousands of different Android phones, so the exact steps to do each of these solutions may be different depending on your Android build, smartphone brand, and phone model. Because your Android phone won’t make or take calls, you might be unable to get in touch with friends and family.
There are several possible reasons for this, and in this article, we’ll talk about a few of them and how to fix ‘Android Not Making Or Receiving Calls’ Issue. Since there are a lot of different brands of smartphones, we made sure to come up with solutions that will work on most Android devices.
Ways To Fix ‘Android Not Making Or Receiving Calls’ Issue
Check If Phone Is On Do Not Disturb Mode
You need to check not only if your Android phone is in Airplane mode, but also if the Do Not Disturb mode is on. You can still make phone calls. But you won’t be able to hear the phone ringing, so you won’t be able to answer calls that come in. Most of the time, the Do Not Disturb mode will make calls stop ringing, and some settings may also stop calls from coming in.
- Swipe down from the top of your phone’s screen and expand the Quick Settings area to turn off the Do Not Disturb mode.
- Tap on the Do Not Disturb icon, which is blue when it is on and grey when it is off.
Check If Call Forwarding Is Enabled
Your Android phone’s Call Forwarding feature is very useful because it lets you send incoming calls to a different phone number or to voicemail. If you don’t know that your phone has a call forwarding or call diverting feature, that could be a problem.
You might not be able to get calls if they are being sent to a different number. Check the notification panel to see if the icon for forwarding calls is turned on. Follow the steps below to turn off call forwarding on your phone, if it is turned on:
- If call forwarding was turned on, swipe down the notification panel and tap “Call forwarding” to turn it off.
- Here’s another way to turn off the call-forwarding feature:
- Start your smartphone’s Dialer or Phone app.
- Tap “More” (the three dots at the top right) and then “SIM card.“
- Tap “Calling accounts,” then pick your SIM card.
- Tap “Call forwarding” next.
- If the active call forwarding options were turned on before, turn them off.
Check Airplane Mode
If your phone is set to “Airplane mode,” you won’t be able to receive or make calls. In this situation, you need to turn off Airplane Mode. If you see an aeroplane icon next to the battery icon at the top of the screen, that means your phone is in “Airplane mode.”
When the Airplane mode is on, your phone won’t get any kind of signal, so you can’t make or receive calls. But if the aero plane mode is turned off and you still can’t make or receive calls, turn on the aero plane mode for a short time and then turn it off. Follow the steps below to do so:
- To get to Android Quick Settings, swipe down from the top of the screen.
- Next, tap the icon for the aeroplane to turn it off.
- If that doesn’t work, you can also turn off Airplane Mode through the Settings app.
- Go to the Settings app on your phone.
- Network and Internet can be used.
- Then, turn off Airplane Mode by toggling the switch.
Delete The Dialer Cache Data
This could also help the calling feature work better. Don’t worry, clearing the app cache data on your Phone won’t delete your call history or contacts, so it’s safe to do. Let’s go over the steps you need to take to clear your phone’s dialer cache:
- Open the Settings menu on your Android phone and tap on “Apps & notifications.”
- Click “See All Apps.“
- Go through the list of apps and pick Phone.
- Tap “Cache & Storage.“
- Next, click on “Clear cache.“
- Start the dialer up again to see if you can still make and receive calls.
Use Safe Mode
With the Safe Mode feature, your phone won’t be able to use third-party apps. So, you can test your Android phone by running it in “safe mode” and making a call. If you can make and receive calls while your phone is in Safe mode, the problem is caused by a third-party app on your phone. To turn on Safe mode, follow the steps below:
- Turn off your phone.
- Hold down the Power button until the model name of the phone appears. Put the power button down.
- After that, press and hold the Volume down button on the phone until it restarts.
- Next, a Safe Mode badge will appear in the lower left corner of your phone’s screen. Put the Volume Down button down.
- Now, try calling someone. Or, ask someone to give you a call. Check to see if you can call and be called. If you can make and receive calls while your phone is in Safe mode, you should check the third-party apps you have installed on it.
- Try to remember when the problem started and if you had installed any third-party apps before your Android stopped making or receiving calls.
- Then, get rid of any recently downloaded apps that might have caused the problem with calling.
- Lastly, check to see if calls are working now.
Reactivate SIM Cards
If you don’t want to take out your SIM card and then put it back in, try turning it off and then turning it back on. This will also fix any problems you might be having with your phone and SIM card. Read the steps below to find out how to turn off your Android SIM card:
- First, open the Settings app on your Android phone and tap on “Network & Internet.“
- Look at SIM cards
- Now, tap on the SIM card that can make and receive calls without any trouble.
- To stop the SIM card from working, turn the ON button to OFF. When it’s turned off, it should go from blue to grey. When a pop-up message asked, “Deactivating the SIM. Are you sure?”, tap on OK.
- This will turn off your SIM card successfully, and you will get a message telling you that the process is done. Click OK to move on.
- Next, turn the SIM card back on by toggling the ON switch.
- When the SIM is activated, a message pops up to let you know. Touch OK. Next, try calling and seeing if the problem is still there.
If you’ve tried all of these solutions and you’re still having the same problem in your Android phone, you should go to their official Android support website for more information.
FAQ
Why is my phone not sending or receiving calls?
Software problems can make it so that your phone can’t make calls. Sometimes, all it takes to fix the problem is to restart your phone. Hold down the power button and press Restart to restart your phone.
Why are all my outgoing calls failing?
This problem can be caused by a number of things, like bad network reception, settings that block calls, or the fact that you accidentally turned off your sim card in settings.