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In this guide, we’ll talk about how to fix ‘Dropbox Not Syncing’ Issue. Dropbox is a common cloud storage service. Thanks to technology, we can still store our files in the cloud when the space on our devices is full. It is a great way to get more information. Dropbox is the best way to save space on your hard drive, speed up your computer, and make it easy to get your files back.
There is also a setting in Dropbox called “Selective Sync settings.” This feature lets you sync only the files you use most often from the cloud to the desktop computer you use most often. Dropbox is a cloud storage service that a lot of people use. It takes files from your PC and automatically uploads them to a secure server where they can be kept safe and accessed from anywhere.
But there are times when Dropbox doesn’t recognize a file or upload it when a user asks it to. This is an error. This happens when the connection between the Dropbox client and the computer is broken, but Windows settings like Firewall can also stop Dropbox from syncing your data. We mentioned below are the ways to fix ‘Dropbox Not Syncing’ issue. If you know more information about Dropbox, visit the Dropbox support website.
Ways To Fix ‘Dropbox Not Syncing’ Issue
Dropbox Not Syncing issue on Windows/Mac
Restart Dropbox App
Step 1: Click the Dropbox icon in Windows taskbar
Step 2: Click your profile picture at the top-right in the popup and choose Quit
Step 3: This will quit Dropbox app on your computer. Now& restart Dropbox and see if this resolves the issue.
For Apple Mac
Step 1: Click the Dropbox icon in macOS menu bar at the top
Step 2: Click your profile picture and select Quit
Step 3: Restart the app using Launchpad or open Finder& click Applications in the sidebar and double-click the Dropbox app.
Check If Your Computer and Dropbox Are Set Up To Sync

If what you want to sync to your computer isn’t there, you might be using Selective Sync to only sync some folders to your computer. All you have to do is make sure that the folder you want to sync is being sent to your computer.
Step 1: Click Dropbox icon in the Windows task bar and click your profile picture
Step 2: Select Preferences
Step 3: Click Sync tab and click Selective Sync.
Step 4: See if you have selected some folders to sync from Dropbox to your Windows PC.
For Apple Mac
For macOS, the same process works
Step 1: Click the Dropbox icon in macOS menu bar
Step 2: Click Preferences
Step 3: Click Sync
Step 4: Click Choose Folders
Step 5: Select the folders you want to sync from your Dropbox to your Mac.
Resume Syncing Dropbox App
Step 1: Click the Dropbox icon in the Windows taskbar
Step 2: If it shows Syncing Paused& hover over it and select Resume Syncing.
Step 3: When done& hover over it and click Resume Syncing to kickstart syncing again.
For Apple Mac
Step 1: Click the Dropbox icon in macOS menu bar at the top
Step 2: Click Resume or Pause.
If You Have A Firewall/ Antivirus/ VPN Software Installed
If you use a firewall, antivirus, or VPN (and you should! ), you should check the settings of each to make sure they don’t block the Dropbox app on your computer from accessing the internet.
Even so, using a VPN to fake your location could set off Dropbox’s security systems, and you could lose access to the service. In that case, you just need to turn off your VPN so that you are back in your usual location for Dropbox, and you should be able to sign in again without any problems.
Changing File Names
On most operating systems, it’s best to avoid using symbols in the names of your files and folders. If you recently uploaded a file to Dropbox from an operating system where Dropbox supports a certain symbol that it does not support on the operating system you are using now, you will see that sync is not working. For sync to start again, you just need to rename your files and folders, taking out any special characters or symbols.
Dropbox Not Syncing Issues On Android and iOS
Camera Uploads Not Set Up In Dropbox
Resolution On Android
It is possible that Camera Sync was not set up at the time you installed the app and are now expecting it to sync& concluding that Dropbox is not syncing on Android. Here is how to enable Camera Uploads in Dropbox on Android.
Step 1: Launch Dropbox app
Step 2: Use the hamburger menu at the top-left and click Settings
Step 3: Check Camera Uploads if it is On or Off.
Step 4: Tap Camera Uploads to see another list of options:
Step 5: Toggle Camera Uploads On to fix Dropbox not syncing issues on Android.
Resolution On iOS
Step 1: Launch Dropbox app on iPhone
Step 2: The last tab from left will be Account. Tap it.
Step 3: Under Features& tap Camera Uploads and toggle it On.
User Not Signed In
Resolution On Android
Step 1: Launch Dropbox app
Step 2: Sign In to Dropbox using your Dropbox Account credentials to fix Dropbox not syncing on Android issues.
Resolution on iOS
Step 1: Launch Dropbox app
Step 2: Sign in using your Dropbox Account credentials to fix Dropbox not syncing on iPhone issues.
Random Cache Issues
You might have seen the option to Clear Cache in the settings for Dropbox on Android. There’s a reason that choice is there. Sometimes, files stored in an operating system’s cache can get in the way of normal sync functions. To fix Dropbox not syncing on Android, you can use this option to clear Dropbox’s cache.
FAQ
Why is Dropbox not syncing with my phone?
Clear the app’s data and cache. Like any other app, if the app cache and data are full, Dropbox for Android might not work. To get rid of this possibility, just go to the app and delete its cache or data.
How do I fix Dropbox sync issues?
- Locate Dropbox. On the Internet:…
- Check your connection to the internet.
- Open Dropbox again or refresh it.
- Update Dropbox. …
- Remove the Dropbox desktop app and reinstall it.
- Make sure Dropbox supports your device. …
- On a Mac, give Dropbox access to the whole disc.
- Check your device’s date and time.
Why is Dropbox not connecting?
If your web browser is giving you trouble, you can try the following: Making sure your browser works with dropbox.com or updating to a version of your browser that does. Using a different web browser to sign in to dropbox.com (like Apple Safari, Google Chrome, or Mozilla Firefox) Clearing the cache in your browser.