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Today, this article will show you how to Fix Call History Not Showing on Android. All Android phones keep track of your most recent calls, calls you missed, and calls you got. This is helpful if you want to see how long your calls have lasted or if you want to see if you’ve missed any. But knowing that your gadget doesn’t keep or show call logs can be annoying.
Users who can’t see their call records on their phones have been complaining a lot lately. Most of the time, this is just a glitch that can be fixed by turning your device off and on again. On the other hand, it could be a much bigger problem, like a bad version of an app, a system mistake, or data that isn’t correct. Every call you make, get, or miss is recorded on your Android phone. If you want to know more information about this Visit Official Android Support site.
This information can be helpful if you want to find out how long your last call was or look at your call records. But what happens if your Android doesn’t save any of this information and doesn’t show your call history? You don’t have to do anything extreme to solve this problem, which is good news. Here are some things you can try to Fix Call History Not Showing on Android.
Ways to Fix Call History Not Showing on Android
Allow Phone App to Access Call Logs
Apps can’t get to the info on your device without permission from the system. Google has made it harder for app makers to get to data, storage, and other things with each new version of Android. This is to protect privacy. Every app on Android now needs access rights, and you can turn them on and off whenever you want. If the app crashes on your phone, it might not have permission to read or write data, or the app rights might have been reset.
To fix Call History Not Showing Android, you can check the app permissions to see if the needed abilities are granted. To see what rights the app has, hold down on the app and then tap Info > rights. How to give permission to log calls:
- Open your smartphone and go to ettings.
- Now go to Apps.
- Use the search to locate the ‘Default Phone’ app. Alternatively, Long-press on the Phone app icon and tap the ‘i’ icon from the menu that appears.
- Once you are in click on the Permissions tab.
- Tap Call Logs and select Allow on the following screen.
Force Stop the Phone App
Android phones come with a built-in feature called “Force Stop” that lets you pause and stop an app that is running in the background. When you force-stop an app, it closes and all of its processes in the background stop. Forcing an app to stop can be helpful if the app isn’t working right or keeps crashing. It is also a useful tool for freeing up system resources when you have too many apps working in the background, which can help your device run better.
- Open the “Settings” app on your Android device.
- Scroll down and tap “Apps” or App Manager“, depending on your device and Android version.
- Find the ddefault Phone app that you want to force stop and tap on it.
- On the default Phone app info screen, you should see a button that says “Force stop.” Tap on this button.
- You will see a warning message asking if you want to force-stop the app. Tap on “OK” to confirm.
- The app should now be forcibly terminated, and all of its background processes, services, and notifications will be stopped.
- Alternatively, you can find the default Phone app, long-press on it, and click the info icon (‘i’) to see the force stop options.
- Keep note that Force stopping an app will not delete any data or settings associated with the app, so you can continue using the app as you normally would after force-stopping it.
Set Automatic Date and Time
Your smartphone’s phone app keeps your call records in sync with the current date and time. If the date or time on your phone is wrong, it may show a different call log or nothing at all. This problem is easy to fix Call History Not Showing on Android you just set the date and time to change on its own.
- Go to your phone’s “Settings” app.
- Scroll down and select “System” or “System & Device,” depending on your device.
- Tap “Date & Time.”
- Turn on the “Automatic date & time” or “Use network-provided time” option.
- If the option is already enabled, you can turn it off and on again to update the network time.
- When prompted, you may need to select your time zone.
- Then, restart the device and open the Phone app.
Restart Smartphone
If the phone app on your Android phone isn’t showing your call history, the best and most effective way to fix this is to reboot or restart it. When you reboot a device, the system shuts down all open apps and processes and then reloads the operating system. This process clears the device’s memory and cache, which fixes most app bugs.
- Press and hold the power button: locate the power button on your device, usually located on the side or top of the device. Press and hold the power button until the power menu appears.
- Tap on Restart or Reboot: in the power menu, and you should see options such as power off, restart, or reboot. Tap on the reboot or restart option. For some devices, swiping is required.
- Wait for the device to restart: After you tap Restart or Reboot, your device will shut down and then turn back on. This can take a few seconds or a minute, depending on your device.
- Unlock your device: after your device reboots, you will need to unlock it as you’d normally access the home screen and apps.
- If your device is unresponsive or frozen due to the app crash and you cannot access the restart options in the power menu, you can try performing a forced restart. To do this, press and hold the power button and the volume down button simultaneously for about 10 seconds until the device vibrates and restarts.
- Once you have completed the reboot, open the app again and check if it’ works properly. If the problem persists, follow the other troubleshooting methods.
Clear Phone App Cache
The app cache is a temporary storage area on your phone that holds images, videos, and other files that an app needs to view often to make it load faster. This cache helps almost every app, including the phone app, start faster and run better. If the device’s cache memory starts to act up over time, the app might stop working. To fix Android Call History Not Showing on Android, you just need to clear the cookies.
When you clear the app cache, you won’t lose any sensitive information like login information, saved settings, or documents related to the app. It only gets rid of temporary files and data that the app has put in the cache.
- Open the “Settings” app on your Android device.
- Scroll down and tap “Apps” or “Application Manager“, depending on your device and Android version.
- Find the app whose cache you want to clear and tap on it.
- On the apps info screen, you should see an option labeled “Storage. Tap on that option.
- On the storage screen, you will see an option called “Clear cache.” Tap on this option.
- A confirmation dialog will appear asking if you want to clear the cache. Tap “OK” to confirm.
- Alternatively, you can also find the phone app, long press on it, click on the info and memory settings, and then click on “Clear cache.
You can also follow these steps to clear the cache for all system apps on your device:
- Open the “Settings” app on your Android device.
- Scroll down and tap “Storage“.
- Tap on “Cached data“.
- A confirmation dialog will appear asking if you want to clear the cache for all apps. Tap on “OK” to confirm.
There are many ways to fix Call History Not Showing on Android. You’re trying to check your Android for missed call alerts, but they don’t show up? You’ve looked at the notification screen, but there’s nothing there. The badge counter isn’t showing anything, and some people can’t find missed call alerts even after checking their call logs.