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If you’re having trouble ‘Google Play Store White Screen’ Issue your Android phone because of a frustrating Blank or White screen error, you’re not alone. A lot of people who use Android are getting the same error. One of the most popular Google apps on Android phones is probably Google Play Store. But, like other apps, it can have problems.
Some users get errors like “Waiting for download,” while others can’t even see the list of apps. When they open the Play Store, they see a white screen with nothing on it. To get apps, Android users have to go to the Google Play Store. But many Android users say that the screen of the Play Store is white and empty. Nothing loads when they open Play Store.
Either the search button can’t be seen. If it is, then it doesn’t answer any search queries. Since the Google Play Store screen is white and blank, you can’t download any Android apps. This article will tell you how to fix ‘Google Play Store White Screen’ Issue. If you want to know more information about this issue, visit Google Play Store support website.
Ways To Fix ‘Google Play Store White Screen’ Issue
Cache Clearing
Clearing data and cache is the best way to fix problems with almost all apps on any smartphone. It will get rid of any temporary files and other information that are no longer needed. This will make the app start up and run smoothly. So, to fix the Play Store White Screen Issue, we will try this troubleshooting method and see what happens. Follow these steps to clear your cache.
- Go to Settings > Apps & notifications
- Tap on See All Apps
- From the list of installed apps look for Google Play Store. Tap on it to open.
- Hit Storage & cache
- Now you see two options Clear Storage and Clear cache. Tap on them both successively.
- Close all the apps
- Relaunch the Google Play Store app.
Network Connectivity
The Google Play Store White Screen Issue can be caused by a number of things that have to do with how the network is connected. If you’re using a VPN, that could be the problem. So, try closing the VPN app and then opening the Play Store app again.
The problem could be caused by a simple lack of connection to the network, which could make the page not load. So, try switching between your phone’s cellular and Wi-Fi networks to see if either of them is causing problems. Also, check to see if any of the other apps on your phone are having trouble running. The problem could be with the network.
Try to turn on Flight Mode as well. Just move your finger down the home screen. you should see a picture of an aeroplane. That’s the mode for flying. Tap it to turn it on. If not, go to Settings > Internet & Wi-Fi. Look for “Flight Mode” under that. Allow it.
Then turn off flight mode after a few seconds. Then turn the device off and on again, and try to go to the Play Store. Your problem may now be over.
Alternative Troubleshoot
The troubleshooting steps we’ve talked about so far are easy ones. But that may not be useful for all users. There may still be a problem with the Play Store’s white screen. So, to solve the problem, they have to try more strict methods.
Uninstall Google Play Store Updates
By “uninstalling,” you mean getting rid of the most recent version of the app. Since the app is built into the system, this doesn’t mean we can uninstall it completely.
- Go to Settings > Apps & Notifications
- Open Google Play Store app
- On the top right corner, there is a 3-dot button
- Click on it > tap Uninstall updates
Remove Google Account
One last thing you can try is to remove your Google account from the device. Your contacts and other information will be deleted, so be careful. So, make sure you have a copy of everything before you delete your Google Account.
- Go to the device Settings > tap on Accounts
- Next tap on the Google account > select Remove.
Enable Background Data Usage
- Go to Settings > Apps & Notifications
- In the See All apps open Google Play Store
- Open Mobile Data & Wi-Fi
- Check that Background Data is enabled
Using the Correct Time Zone
Many bugs and problems with the way smartphone apps work can be caused by the wrong time zone settings on the device. So, go to Settings > System > Date and Time. Set the correct time based on where you are. You can also set the time to change on its own. For that, you need to keep your device’s location on. So, once the device knows where you are, it will set the time to match.
Try Resetting the App Preferences
This will put the apps back to how they were when you first got the device. You can be sure that no information or use history will be lost in the process.
- Go to Settings > Apps & Notifications
- In the See All Apps List there should be a 3-dot button in the top right corner. Tap it
- Then in the mini drop-down menu, tap on Reset App preferences.
Update devices
You might not have updated your device’s official system in a long time. It really is a problem. People don’t install the updates, which leads to bugs that cause problems with apps. So, go to Settings > System Update on your device. Check to see if there is a system update that needs to be done. Put it in. Then try to open the Play Store again after restarting your device.
FAQ
How do I fix the white screen on my Play Store?
- Go to settings on the phone.
- Tap apps.
- Find “Google Play Store” by scrolling down. Tap it.
- Look in Storage.
- Tap “Erase all data” and “Erase all cache.”
Why is my app showing a white screen?
That’s because the apps are meant to run from the phone’s internal memory. If you moved your apps to your SD card and are running them from there, this could be the cause of the “white screen of death.” Move the apps back to the internal storage to fix this.
Why is the Google Play Store not loading?
It should be on the list of recently used apps, or you can tap See all apps and look for it there. Select Storage & cache, then tap Clear storage and Clear cache. Go back to the Play Store and try to download again.