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Accidents happen, and your beloved Mac might need some repair work. But how do you go about it?
In this guide, we’ll cover everything you need to know to get your Mac back up and running, including whether or not you can repair it yourself, what to do if it’s still under warranty, what out-of-warranty repairs cost, and which authorized service providers might be able to help.
Can You Repair Your Mac Yourself?
In the past, it was much easier to make repairs to MacBook Pros and iMacs, but recent models have become increasingly difficult to open and repair. In fact, iFixit gives the current MacBook models a repairability rating of just 1 out of 10. While iMacs fare slightly better with a rating of 5 out of 10, they still require difficult screen removal.
While it’s disappointing that DIY repairs are no longer feasible for most Mac users, it’s important to remember that authorized service providers are available to help you with whatever repair work you need.
Repairing Your Mac Under Warranty
If your Mac is still under warranty, then any Apple-required repairs or replacement of defective parts will be free of charge, even if you purchased your device through a third-party vendor.
However, keep in mind that warranties do not apply to accidental damage. To have your Mac checked out, you can either call your local Apple Store to book an appointment or go to getsupport.apple.com to book your appointment online.
Using Apple Care
If you purchased an AppleCare Protection Plan, you will have the same coverage as the standard warranty, but for three years instead of one. You’ll also get full technical support over the phone, including help with technical issues (but not accidental damage).
To start the recovery process, visit getsupport.apple.com and complete a diagnosis of the problem with your Mac.
Out-of-Warranty Repairs
If your Mac is over a year old and not covered by the AppleCare Protection Plan, or your required repairs are not covered under warranty, you’ll have to pay for the repair yourself.
Apple offers various pricing options for battery servicing, starting at £129/$129 for MacBook Air or an older MacBook or MacBook Pro and going up to £199/$199 for newer MacBook and MacBook Pro models. For other repairs pricing can be obtained by starting a repair request at getsupport.apple.com or by visiting an Apple Store.
Find an Authorized Service Provider
If you don’t have an Apple Store nearby, you can take your Mac to an authorized service provider. You can search for an authorized service provider near your location by Googling the term.
Authorized service providers will not void your warranty and offer the added benefit of being able to provide official Apple parts.
Ultimately, the decision to repair your Mac will depend on the model’s age and the cost of making the repair. If a repair doesn’t make financial sense, it might be time to upgrade to a new Mac, and our Mac-buying guide can help you find the best option for your needs.
You can connect with Martyn Casserly on Twitter.
FAQs
1. Can I repair my Mac myself?
While it used to be easier to repair MacBook Pros and iMacs, recent models are difficult to open and repair. If you’re not an expert, it’s best to seek help from an authorized service provider.
2. What do I do if my Mac is still under warranty?
If your Mac is still under warranty, bring it to an Apple Store or authorized service provider for repair. Warranty covers repairs and replacements of defective parts.