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If you try to “Reset This PC Not Working” on Windows 11/10, it can be frustrating, especially if you don’t know why. Even though Windows 11 is a great operating system, you might have problems with it at some point.
If you have trouble with this feature, you might have to find a different way to fix the problem. You’ve also started to notice that your computer is using too much memory and crashing randomly, and you’re afraid that malware is trying to steal your important data. You can also go to the official Microsoft support site for more information about this error.
But for the last part, we suggest using Antivirus software. Since then, you have a better chance of stopping the bad threat in real time. But let’s say you’ve spent a few days on your PC, installed a lot of apps, and messed around with settings. Now your desktop computer is moving as slowly as a snail. We mentioned below are the ways to fix “Reset This PC Not Working” on Windows 11/10.
Ways to fix “Reset This PC Not Working” on Windows 11/10
Use Windows 11/10 Media Creation Tool to Upgrade Your PC
A PC reset is the process of reinstalling Windows 11 or Windows 10 on your computer, with or without deleting any files. But the process will get rid of every app you have on your computer. If you try to reset Windows 10 or Windows 11 and it doesn’t work, the recovery partition might be broken.
So, how do we fix the problem? You can use the Windows 11/10 Media Creation Tool to update your system to the latest version and then see if Reset This PC works normally again.
- Download Windows 11 microsoft.com page.
- Connect a USB drive (at least 8GB space) to your computer.
- Double-click the downloaded tool to open it. If the User Account Control interface pops up, you need to click the Yes button to continue.
- Click Accept.
- Select language and edition.
- Click Next.
- Select USB flash drive to create a Windows 11 installation USB drive.
- Install the latest version of Windows 11 from USB.
- After these steps, you can go to check whether you can reset your computer successfully.
Clean Boot Windows 11/10

On your Windows 11/10 computer, there are a lot of device drivers, different settings, and software. Some of them might be broken, which would make Reset This PC not work. Or maybe some of them don’t work well with Reset This PC, so you can’t use the tool to reset your device.
To rule out this possibility, you can make your Windows computer run in a clean environment by doing a “clean boot.” Then you can turn your computer off and on again to see if it works.
Use Advanced Options
If Windows 11/10 Reset This PC doesn’t work on your computer and your device boots into the Blue Screen of Death, you can’t use the first two solutions to fix the problem. But you can fix your computer by using the Advanced Options.
- Turn off your computer and turn it back on again. But press the Power button to stop the start-up. This step should be done three times. After that, your computer will start getting ready for Automatic Repair.
- After a while, you’ll see an error message on a blue screen that says Automatic Repair couldn’t fix your PC. Click the button that says “Advanced options” to go to the interface for the advanced options.
- You will see many options, such as System Restore, Startup Settings, Startup Repair, and more.
- You can find and fix problems on your computer by using Startup Settings to start Windows in different advanced troubleshooting modes. This might make the Reset This PC tool work the way it should.
- You can also use System Restore to get your computer back to a time when Reset This PC still worked.
Perform a DISM and SFC Scan
If some of the tools that come with Windows don’t work on your computer, it’s likely because some of your system files are missing or broken. In this case, you can use System File Checker (SFC) to check the system and fix your system files. This PC is one of the tools that come with Windows. If Reset This PC didn’t work, you can fix the problem by running an SFC scan.
- Click the search icon in the taskbar and type cmd into the search box.
- Right-click the first search result, which is “Command Prompt,” and choose “Run as administrator.”
- If you see the User Account Control interface, you need to click the Yes button to keep going.
- Since you are using Windows 11 or Windows 10, you need to run the inbox Deployment Image Servicing and Management (DISM) tool before you run the System File Checker.
- To run SFC scan, type sfc /scannow and press Enter.
- In the same way, the process of scanning will take some time. You should be patient and wait until 100% of the verification is done.
FAQ
Why does Windows Reset keep failing?
System files that are broken are one of the most common reasons for the reset error. If important files in your Windows 10 system are damaged or deleted, they can stop your PC from being reset. By running the System File Checker (SFC scan), you can fix these files and try to set them back to their original state.
How do I Reset Windows 11 that won’t boot?
Step 1: Go to WinRE when Windows 11 won’t start.
Step 2: Click Reset this PC in the Troubleshoot window.
Step 3: In the new window, choose the first option to keep your files. Then, follow the instructions on the screen to finish resetting your Windows computer.
How do I fix there was a problem resetting my computer?
To do this, click Start, type cmd or Command Prompt into the Search box, right-click Command Prompt, and then click Run as administrator. If you are asked for a confirmation or an administrator password, type the password or click Allow. Try Reset this PC again after you’ve restarted your computer.
How many times can you reset Windows?
Windows 10 can be reset or reinstalled as often as you need. The digital licence for Windows 10 on your PC is stored on the Microsoft Activation servers, which means you can install Windows 10 from scratch at any time. Developer, you’re in charge!