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Do you find that ‘Unable To Open Links’ Issue? This problem could be caused by a number of things, such as a problem between your default web browser and Microsoft Outlook, a problem with your antivirus software, an old default web browser, or a corrupted Microsoft Office. To fix the problem of not being able to open links in email or Outlook, you will need to do a few things.
You can easily put all of your email and calendar accounts in one place with Microsoft Outlook. Outlook is a secure email programme that lets you check your email, files, and calendar. It also keeps you connected and safe. Outlook is a safe and secure email app that lets you check your email, files, and calendar. It also keeps you connected and safe. Use anti-spam software and filters for everything to handle your email well.
Use a task manager and a calendar to plan your day. Use the smart inbox’s many features to keep in touch with everyone you need to. Outlook can connect to Microsoft Exchange, Microsoft 365, Outlook.com, Gmail, and Yahoo Mail, so you can stay in touch even when you’re out and about. If you know more information about this error, visit the Microsoft official website.
Email links in the Windows 11 Mail app, Outlook 2013, 2016, 2019, and Office 365 suddenly won’t open in the web browser. There doesn’t seem to be a reason for this. The problem usually happens after a Windows 11 update, and only if the user’s default web browser is Firefox or Chrome instead of Microsoft Edge. We mentioned below are the ways to fix ‘Unable To Open Links’ Issue.
Ways Fix ‘Unable To Open Links’ Issue on email or Outlook
Unable To Open Links Issue on email
Change HTML associations in registry

- Press the Windows and R keys at the same time to open the run command box.
- Type regedit and hit the “Enter” key.
Look for this subkey in the left pane:
HKEY_CURRENT_USER\Software\Classes.html
- Now, double-click the (Default) String in the right pane and change the value data to htmlfile.
- Do the same thing and change the Default string value in these subkeys to htmlfile:
HKEY_CURRENT_USER\Software\Classes.htm
HKEY_CURRENT_USER\Software\Classes.shtml
HKEY_CURRENT_USER\Software\Classes.xhtml
HKEY_CURRENT_USER\Software\Classes.xht
- Close the Registry Editor and restart your computer.
- Try opening links from within your email programme.
Reset Default Apps
- Close all web browsers that are open.
- Stop using the email programme you’re using (e.g. Windows 11 Mail, Outlook)
- Click the Settings icon in the Start menu and then click Apps.
- Choose Default Apps from the list on the left, and then click Reset to reset the apps that Microsoft recommends.
- Now, open your email programme and click on a link in one of your emails. Most of the time, the link will work fine in the Microsoft Edge browser.
Now, close the mail programme once more. - Open the web browser and make it the default, or go to Settings > Apps > Default apps and click on Microsoft Edge under Web Browser options. Then, choose your favorite web browser as the default web browser.
- Reopen the Mail app and try to open a link again.
Unable To Open Links Issue on Outlook
Export & import the registry key from another computer
Check out the links on a different computer to see if they can be opened in Outlook email on Windows 11. If that’s the case, we suggest importing some settings from that computer’s registry to this one.
- Open Registry Editor on the other PC.
- Click here:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command
- Save the file on the desktop computer with a name you can remember.
- Then, put the Registry file on your computer by copying it.
- If you double-click it, the entry will be added to your computer’s Registry.
- You can also check the same place on your computer to see if the value is the same as:
"C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1
- Now try to open a link in Outlook and see if you can still not open links in Outlook mail.
Restore File Association defaults for Outlook and Edge
- If your default browser is open, close it.
- In the Windows Settings menu, go to Settings > Apps > Default Programs.
- Click on whatever is the default under Web browser, and then choose Microsoft Edge as your default browser.
- Click on any link in Outlook to make sure it opens in Edge. Put an end to Edge.
- Open the default browser again and change it from the browser options again.
FAQ
Why do links not open when I click on them?
Most likely, you can’t open links because your Internet browser has security settings that don’t let you open pop-up windows or because your Flash player plug-in doesn’t let you open URLs in local Flash files.
Why can’t I open links on Google?
It might also help to clear your Chrome cache. If your links don’t work in Chrome, it could be because of something wrong with the cache. To delete Chrome’s cache and cookies: Click the menu icon with three dots in the upper right corner.
How do you fix links that don’t work?
- Is it a mistake? One common reason why internal links don’t work is because of a typo.
- Bring the page back to life. In terms of SEO, this is the best way to fix broken links, especially if the missing page has backlinks that point to it.
- Changes course….
- Delete the Broken Link.
How do I change the settings for opening links?
- At the bottom of the Default app menu screen, tap Opening links.
- Select the app you want to change how it works under Installed apps.
- Tap (or toggle on) Open supported links.