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In this article, we’ll explain why Zoom crashing on Windows 11 computer, list the possible causes, and eliminate them one by one until you figure out what’s wrong and can fix it. Zoom is a well-known app for video chatting these days. The best things about the Zoom app are that it is easy to use and has a built-in focus mode.

But the Zoom app isn’t something that can’t cause problems. Some Windows 11 users recently said that the Zoom app crashed, making it impossible for them to go to meetings or online classes. Zoom is a platform that lets people meet, chat, hold webinars, conferences, and events to talk to each other.

It’s a free app that lets you stay in touch no matter where you are. When trying to use the Zoom app on a Windows PC to join a Zoom meeting, many people have had it constantly crash or freeze. We mentioned below are the ways to Fix Zoom Crashing on Windows 11. You can also go to the official Microsoft support site for more information about windows.

Ways to Fix Zoom Crashing on Windows 11

Rollback the Camera Driver

There is a chance that the problem is caused by the fact that the camera driver was just updated and is now incompatible with Windows 11. Also, many users said that reverting the camera driver worked for them to fix the problem of the app crashing.

Pressing the Windows and R keys on your keyboard will open the Run programme.
Then type devmgmt.msc into the Run box and click OK.
Now, click Cameras or Imaging devices twice to make the list bigger.
Then, right-click the built-in camera and select Properties.
And click on the Driver tab and then the Roll Back Driver button.

Update the Camera Drivers

Zoom uses the camera on your desktop computer, so the drivers for the camera on your computer need to be up-to-date and fully functional. If you haven’t updated your camera drivers in a while, you should do so to fix the Zoom camera not working problem. Here are the steps you need to take to update the camera driver:

Click the Search icon in the taskbar and type “Device Manager” into the search box.
Now, click on the Camera option in Device Manager to make it bigger.
Then right-click on the Integrated Camera option and click on the update driver option.
Now, let Windows look for the drivers and update them if they need it.
Start up your device and see if the problem is fixed. If not, move on to the next step.

Restart the Zoom Application and Your Windows 11 System

This is a quick way to fix a number of glitches and bugs inside the system. Close the app and restart the computer as a first step. This might help you fix the problem. Follow the steps below to force the application to close and restart your computer:

Run Zoom Using Dedicated Graphics Card

If your system is running the application with the built-in graphics card, you need to change the settings so that your computer can run the application with the dedicated graphics card. Follow the steps below to change the settings so that Zoom can use the graphics card that was bought just for it:

Right-click on the desktop and then click on the Nvidia Control Panel.
Now, go to the Control Panel and click on the option called “Manage 3D Settings.“
Click on “Program Settings” and then click on “Add.”
Then, from the list, choose Zoom Meetings and click the “Add Selected Program” button.
And choose the dedicated graphics card for this programme under “preferred graphics processor.”
Choose the NVIDIA processor with the highest performance.
Click the button that says “Use.”
Now, restart your device and open the Zoom meetings app to see if the problem has been fixed.

Change the In-App Settings of Zoom

You could also try changing some settings inside the Zoom app to see if that helps. Many zoom users said that changing the video rendering services helped them fix the problem, so give it a try and see if it works for you. Follow the steps below to change the video rendering services of Zoom:

Start the Zoom app and click the “Settings” button.
And then click the Video tab, followed by the Advanced button.
Now click on Video Rendering Method and then click on the Direct3D11 option.
Restart your device, open Zoom, and then try to connect to an online class or meeting to see if the problem is still there.

FAQ

Why is my Zoom not launching?

If you can’t get Zoom to run on your computer or on the web, or if you can’t join a meeting or sign in to your Zoom account, try clearing the cache and cookies on your device or in your browser. Clearing the browser’s cache and cookies and then restarting Google Chrome also fixes the problem.

Is my computer blocking Zoom?

Open the Start menu and type “Windows Security” into the search box. Just click it.
Now, click on Firewall and network protection.
Choose to let an app get past the firewall.

How do I fix the Zoom on my computer?

To make things bigger or smaller on the screen, hold down the CTRL key and press either the + (Plus sign) or – (Minus sign). To get back to the normal view, hold down the CTRL key and press 0.

How do I clear my Zoom cache?

Tap the icon that looks like a gear.
Click Apps. Apps may have a different name depending on your Android device or version (eg. Applications)
Scroll down to the list of apps and pick Zoom.
Tap Storage.
Clear data and Clear cache will appear.

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