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Centrical is a multifunctional platform that provides real-time performance management, as well as microlearning, gamification, coaching, and the capability to collect employee feedback. It seeks to motivate and direct frontline workers towards achievement and personal development as its primary objectives.
Centrical was founded in 2013, and it now has a significant presence all over the world. The company serves customers in over 150 countries and offers help in over 40 different languages. It has a significant presence in major cities all around the world, including New York, London, Israel, and Melbourne. The platform caters to a wide variety of the world’s most successful multinational corporations, such as British Telecom, Coca-Cola, Microsoft, Teleperformance, and Webhelp, in addition to other market leaders.
Centrical Specifications
Centrical is an excellent choice to contemplate. It is very suitable for firms of varying scales, ranging from tiny organisations to major corporations.
| Feature | Specification |
|---|---|
| Contact management | Store and manage all of your customer contact information, including names, addresses, phone numbers, email addresses, and social media profiles. |
| Sales pipeline management | Track your sales pipeline from lead generation to closing. |
| Marketing automation | Automate your marketing campaigns, including email marketing, social media marketing, and paid advertising. |
| Customer support | Provide customer support through email, phone, and live chat. |
| Integrations | Centrical integrates with a variety of other tools, including accounting software, ERP software, and marketing automation software. |
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What is Centrical?
Centrical is a tool for managing performance and getting employees involved in their work that is meant to make workplaces more productive. The goal is to improve employee performance, motivation, and general engagement within an organisation by providing tools and features for personalised learning, performance management, and gameification.
This platform lets users create their own learning paths, keeps track of performance metrics, and uses game-like features to keep workers motivated and on task. Centrical wants to boost work performance and customer satisfaction with its data and recognition tools.
Centrical review: Ease of use
Centrical is widely recognised for its user-friendly design and intuitive interface. The platform is designed to be user-friendly, catering to individuals with varying levels of technological expertise. In my own experience, the user interface is incredibly clean and uncluttered, with all of the features being clearly labelled.
Centrical provides a range of resources to assist users in becoming proficient with the platform, such as online tutorials, user guides, and support articles. Furthermore, Centrical provides a complimentary trial period for users to experience the platform firsthand before making a decision to subscribe to a paid plan.
Centrical review: Features and functionality
Centrical is not just another customer relationship management (CRM) platform. It goes beyond that and serves as an employee engagement and performance management platform, specifically designed to boost workplace productivity. Our platform provides a wide range of tools and features that are designed to enhance individual learning, improve performance, and increase motivation and engagement among employees in any organisation.
Centrical offers a comprehensive platform that customises learning paths, tracks performance metrics, and incorporates gamified elements to boost employee motivation and enhance productivity. Centrical strives to enhance performance and engagement levels in the workplace by utilising its analytics and recognition features.
Centrical review: Pricing
Centrical provides a wide range of pricing options to cater to businesses of any size. Starting at $59 per month, you can have up to 10 users. Centrical offers different plans based on the number of users. The pricing starts at $99 per month for up to 25 users, $199 per month for up to 50 users, and $399 per month for up to 100 users. Additionally, Centrical provides a specialised plan tailored to businesses with over 100 users. Along with the monthly subscription fees, Centrical also includes a one-time setup fee of $499.
Centrical review: Customer support
Centrical is renowned for its exceptional customer support. I have found that the company provides a range of support options, such as email, phone, and live chat. Based on my personal experience, I can say that Centrical’s support team is incredibly knowledgeable and helpful. They consistently go above and beyond to assist their customers.
Centrical not only provides support, but also offers a range of resources to assist customers in learning how to use the platform effectively. These resources provide a variety of helpful materials, such as online tutorials, user guides, and support articles.
Final Words
In my experience, Centrical has proven to be a powerful and versatile customer relationship management (CRM) platform that has greatly improved sales and marketing results for businesses of all sizes. In my own experience, I found it to be incredibly user-friendly, with a diverse array of features and pricing that is hard to beat. The customer support is outstanding.
If you’re in need of a CRM platform that can streamline your sales and marketing processes, keep tabs on your pipeline, and enhance your customer support, Centrical is an excellent choice. It is especially ideal for businesses seeking a CRM platform that is user-friendly and can be tailored to their unique requirements.
The Good and Bad
If you are interested in testing out Centrical, they provide a free trial so that you can see for yourself how it might assist you in achieving better outcomes with your marketing and sales efforts.
The Good
- Tailored learning paths for individual employee needs.
- Tools for monitoring and improving employee performance.
- Engaging features to motivate and boost productivity.
- Insights provided for measuring and tracking employee progress.
The Bad
- May require time to fully grasp and implement.
- Pricing may vary, impacting budget considerations.
Questions and Answers
Centrical can be used by businesses of all kinds because it has tools and solutions that can be changed to fit the needs of both small and large businesses.
Yes, Centrical usually works with different HR systems, performance management tools, and learning management systems to give businesses a complete answer.
The gamification parts of Centrical are meant to get workers more involved by adding game-like elements that push them to reach their goals and do a better job.