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Workful, TaxSlayer’s payroll solution, is based on the decades of experience that TaxSlayer’s parent company has gained in providing B2B financial services. In 1965, TaxSlayer, which is situated in Georgia, first started offering tax preparation services. Workful was their first foray into the world of software development and was released in 2017. It was a good idea to plan an entry into the payroll services market. Workful was quickly launched, and they quickly became a competitive service by utilizing their expertise in financial planning. The HR and POS functions of Workful’s cloud-based payroll solution are combined.
The integrated time clock as well as the personnel records management set it apart from similar products. Workful differentiates itself from its rivals by providing users with the flexibility of limitless payroll runs. Workful is a cloud-based solution that is adaptable for use by businesses of any size. The most significant advantage of implementing this method is that it does not require any software installation or on-site maintenance. The payroll database is accessible from any device that has a web browser installed.
In contrast to its competitors, Workful does not provide a mobile app for administrators to use. Sites that are suited for mobile devices can be viewed through a browser. It is important to point out that this may result in minor complications for activities that are not very complicated. Another one of the disadvantages is that there are no report templates available.
Workful Specifications
Workful is an HR and payment system that is made to work for small businesses. It helps businesses manage their employees in many ways, such as by processing payroll, keeping track of time, filing taxes, onboarding new workers, managing benefits, managing performance, and creating HR reports. Workful can also be used from anywhere and on any device, which makes it a good choice for companies with workers who work from home.
Feature | Description |
---|---|
Payroll processing | Pay your employees accurately and on time with automatic payroll processing. |
Time tracking | Track employee hours worked with built-in time tracking. |
Tax filing | Workful automatically calculates and files your payroll taxes, so you don’t have to. |
Employee onboarding | Easily onboard new employees with electronic paperwork and digital signatures. |
Benefits administration | Manage employee benefits, such as health insurance, retirement savings, and paid time off. |
Performance management | Track employee performance and provide feedback with built-in performance management tools. |
HR reporting | Get insights into your workforce with a variety of HR reports. |
Mobile access | Access Workful from anywhere, on any device. |
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What is Workful?
Online HR management solution Workful assists small businesses with payroll, tax filing, employee onboarding, time tracking, and more. Workful automatically syncs payrolls, timesheets, reimbursement requests, and PTO. Workful offers expenditure monitoring, document management, internal communications, different pay rates, bespoke policies, W-2 & 1099 filing, and more. The self-service gateway lets employees clock in and out by mobile app from any device. Additionally, it has a central report library with employee contact information, mileage reimbursements, paychecks, and timesheets.
Workful review: Design and usability
Workful’s payroll solution launched late for a B2B financial services company in a congested market. Workful adds HR and POS features to give payroll administrators a deep and versatile solution that fits the market. The design is straightforward and lacks graphic flourishes and appealing color palettes. It’s polished but not boring. Nothing on the dashboard is distracting, and users can clearly identify the most critical procedures and functions in a white and blue color scheme.
Modular, with three main components, the dashboard follows industry design trends. There are alerts for forthcoming dates and deadlines and a handy payroll summary with expected amounts for the next payroll and the prior payroll. Payroll buttons are also here. Few rivals have the third section like Workful. A list of employees and their work status is on the time clock. The dashboard screen’s left toolbar links to Employees, the Document Warehouse, a Calendar, Reports and Settings, and more.
Workful review: Customer support and experiences
Workful provides its customers with a number of access points to its customer service department. Phone assistance is offered during the hours of 5 a.m. to 5 p.m., Monday through Friday, Eastern Time. Due to the fact that calls are only taken during regular business hours, you will not be able to leave a message after business hours. During regular business hours, you can also contact Workful’s customer support team via e-mail or utilize the live chat option on the website.
Workful provides its employees with an iOS and Apple mobile app that can be used to execute a variety of duties. These tasks include keeping track of paid time off, checking pay stubs, and submitting requests for mileage and expense reimbursement. Because there are so few reviews of each app, it is difficult to get an accurate sense of how popular they are or how they make their users feel.
But on the Google Play store, the app only has a rating of three stars out of a possible five, and there are only six reviews. Users have expressed dissatisfaction with how difficult it is to operate. Although user review sites like Capterra reflect a different opinion, consumers have praised the software’s ease of use, good customer assistance, and ability to assist businesses in quickly running payroll and filing taxes. Capterra is an example of a user review site.
Workful review: Performance
With the exception of the installation of the time clock, which is a feature exclusive to Workful, the configuration process is straightforward and does not need significantly more time than is required for comparable payroll solutions. There is a requirement to clock employees in and out, and there are two different methods that this can be accomplished.
First, employees can be timed in when they log onto the company’s WiFi connection. Alternatively, employees can be timed in when they are within a configurable number of feet of the office building. Both options are viable. Workful excels in a number of areas, one of which is the section devoted to the details of the employees.
Information that is crucial to payroll but that can be difficult to obtain in other payroll systems is neatly arranged and easy to access by tab. This information can be accessed by clicking on the appropriate tab. Any charges that are given will be scrutinized thoroughly, and an even more astonishing process is the storage of information regarding time off, which includes unpaid time off, vacation time, and compensated time off. All of this information is used to compile the most useful reference for processing payroll, which is the total number of approved (and pending) hours that have been accumulated.
Workful review: Pricing and plans
Workful only provides one price plan, and that plan costs $35 per month, in addition to $6 for each team member. When compared to other businesses that offer payroll software, Workful is on the more cheap end of the spectrum. One example is QuickBooks Payroll, which has a starting price of $75 per month and a maximum price of $160 per month. In contrast, the price of certain other payroll software is lower than that of Workful. For example, the base price for Wave Payroll is $20 per month, while Payroll4Free is completely free for businesses that have 25 or less employees.
Small businesses who require a wide variety of payroll, HR, and time-tracking solutions may find that Workful is an excellent solution for their needs. Be aware, however, that its features, which include time monitoring, tracking of overtime, and numerous pay rate management tools, are geared for hourly workers; hence, it is not the most effective solution for managing the payroll of salaried personnel.
Final Words
From what I’ve seen, the best way to find the right goods and services for your business is to do a lot of research on the industry and the major players in it. Our experts go the extra mile to find out what means most to business owners, like price, features, and customer service. This way, we can give small businesses suggestions that are well-rounded and meet all of their needs.
We don’t just look at the surface; we collect a lot of information to make sure that our list only includes trustworthy, easy-to-use goods with great features that are priced fairly. We also read a lot of user reviews to make sure that other business owners like you are happy with the services we’ve chosen as our top picks.
Workful review: The Good and Bad
With Workful, small businesses can handle their HR functions like payroll, taxes, employee onboarding, time tracking, and more from any internet-connected device. Users of Workful can set up automated payroll sync with employee timesheets, expense reports, and vacation days.
The Good
- Reasonably priced
- Clean, intuitive user experience
- Built-in time clock supports geolocation
- Custom earnings types
- Good employee portals
The Bad
- Minimal HR tools
- Unimpressive employee-side mobile apps
- Only one third-party integration
Questions and Answers
Workful does, in fact, provide direct deposit options for all types of workers, including salaried employees, independent contractors, and hourly employees. The monthly fee of a subscription to Workful already includes access to this function. After you have processed the payroll for the team, it will take at least four days for each member of the team to get their money by direct deposit. Consider using an alternative like Gusto, which provides direct deposit the following business day, for executing your direct deposit transactions more quickly.
There is a mobile app available for both iOS and Android for Workful. The smartphone app allows members of the team to examine their pay stubs, keep track of their working hours, and make claims for mileage and other expenses.