VS » Zoho Survey vs Alchemer: a comprehensive comparison

Zoho Survey vs Alchemer: a comprehensive comparison

Which Reigns Supreme?

by Edmund Blake & Charles Anders
7 minutes read
Zoho Survey vs Alchemer

Zoho Survey and Alchemer are highly regarded survey platforms, and they play an essential role for businesses looking for efficient methods of data collecting and analysis. Zoho Survey has a wide variety of capabilities that may be adapted to meet the requirements of a variety of demands, whereas Alchemer specializes in more advanced functionalities that can provide full insights. This comparison goes into pricing, user interfaces, features, integration options, and more, providing organizations with the information they need to make an educated decision. Organizations are able to harness the power of surveys to improve decision-making and better understand their audience if they have a solid understanding of the specific qualities that Zoho Survey and Alchemer bring to the table.

Zoho Survey vs Alchemer Comparison Table

The success of Zoho Survey and Alchemer is dependent on the complexity of the surveys and the knowledge of the users. The Zoho Survey app places an emphasis on being easy to use and having a smooth interface with other Zoho products. The advanced capabilities of Alchemer make it a tool that excels when it comes to conducting in-depth research.

FeatureZoho SurveyAlchemer
Number of questionsUnlimitedUnlimited
Number of respondentsUnlimitedUnlimited
Logic branchingYesYes
IntegrationsZapier, Google Sheets, SalesforceZapier, Google Sheets, Salesforce
visit websitevisit website

What is Zoho Survey?

Zoho Survey vs Alchemer

Zoho poll is a powerful online poll platform that makes it easy to make, send out, and analyze surveys. It has an easy-to-use interface and a wide range of customizable templates and design choices, so both beginners and experts can use it. Zoho Survey lets people collect information in a number of ways, such as through web links, emails, and social media. Its reporting and analysis tools give useful information that helps people make better decisions. Zoho Survey can also be integrated with other Zoho apps and third-party tools, making it more useful for businesses in a wide range of industries.

What is Alchemer?

Alchemer, which used to be called SurveyGizmo, is a platform for surveys and feedback that lets you gather and analyze a lot of data. It gives businesses the ability to make their own surveys with advanced question types and choices for branding. The powerful reporting and visualization tools in Alchemer give deep insights into the data received, which helps make strategic decisions. Its focus on flexibility includes automation, integrations, and APIs, which make it easier to fit into current workflows.

Zoho Survey: Features and Benefits


Zoho Survey has a lot of tools that make it easy to make and analyze surveys. Some important functions are:

  • Customizable Templates: A selection of professionally designed templates to expedite survey creation.
  • Multilingual Surveys: Reach a global audience with surveys in multiple languages.
  • Advanced Logic and Branching: Create dynamic surveys with conditional branching based on respondent’s answers.


  • Seamless Integration: As part of the Zoho ecosystem, it integrates seamlessly with other Zoho apps.
  • User-Friendly Interface: Even novice users can swiftly create surveys thanks to its intuitive interface.

Alchemer: Features and Benefits


Alchemer, formerly known as SurveyGizmo, offers an array of advanced features:

  • Advanced Question Types: More complex question types like heatmaps and slider scales for precise data collection.
  • White Labeling: Customize surveys with your branding for a consistent user experience.
  • Data Piping: Carry responses forward to subsequent questions, enhancing personalization.


  • Versatility: Alchemer suits both basic surveys and complex research needs.
  • Powerful Analytics: Advanced data analysis tools provide deeper insights.

Zoho Survey vs Alchemer: User Interface and Ease of Use

Zoho Survey vs Alchemer

The platform’s easy-to-use interface lets people of all skill levels make polls quickly and easily. With its drag-and-drop builder and easy-to-understand interface, it’s easy to make surveys. The interface of Alchemer hits a good balance between being easy to use and being complex. Beginners might take a little longer to figure out how to use it because it has so many features, but more experienced users will like the depth of usefulness.

The drag-and-drop builder makes it easy for users to set up their polls, add different kinds of questions, and change how they look. The easy-to-use navigation makes it easy to get to complicated features like branching logic, advanced reporting, and integrations. The interface of Alchemer encourages creativity and lets users make polls that fit with their brand.

Users with more experience can use the platform’s ability to handle complicated survey and data collection situations to their advantage. The interface is very versatile because it can be used for everything from simple polls to complex research projects.

Zoho Survey vs Alchemer: Data Analysis and Reporting

Real-time reporting and analytics in the app give users the valuable ability to see survey results right away, which helps them make better decisions on the spot. This dynamic feature makes businesses more flexible by letting them respond quickly to new trends and patterns.

Alchemer stands out from other games because it is great at advanced data. The platform goes beyond basic reporting by providing a set of tools that are meant to give deeper insights, especially for complicated surveys and in-depth research projects. This part of Alchemer’s functionality is great for companies that want to get a full picture of complex data sets.

Zoho Survey vs Alchemer: Integration and Compatibility

Due to the fact that Zoho Survey is an essential component of the Zoho ecosystem, it is able to interact without any problems with the other Zoho applications, hence providing a smooth workflow. This interconnection makes work more easier by enabling users to easily transfer survey data between different Zoho tools. As a result, both productivity and data utilization are significantly improved.

In contrast, Alchemer stands out from the competition since it provides broad integration capabilities with a wide variety of tools developed by third-party developers. Because of this flexibility, users are able to bridge the gap between their survey data and the systems that are already in place, which helps to build an atmosphere that is data-driven in its entirety. Users are able to exploit survey insights inside their preexisting operational frameworks by integrating Alchemer’s integration choices into their existing software, whether it be customer relationship management (CRM) software, data analysis platforms, or marketing automation solutions.

Zoho Survey vs Alchemer: Customer Support and Resources

Zoho Survey has a knowledge base, detailed tutorials, and email help as part of its customer service. Notably, users who want to talk to someone directly can use the phone help that comes with premium plans.

Alchemer, on the other hand, stands out because it gives users a lot of tools to help them. These include video tutorials that show users how to use different features, a strong help center that answers common questions, and a lively community site where users can talk to each other and share ideas. With priority support, premium plans take help one step further and make sure that users’ needs are met quickly and well.

Both platforms understand how important customer service is to improving the user experience. Zoho Survey’s multi-tiered design gives users different ways to get involved, while Alchemer’s focus on interactive tools builds a strong sense of community among its users. Users with different preferences and levels of technical knowledge can use the different support choices, which helps them have a good experience with the platforms.

Zoho Survey vs Alchemer: User Reviews and Testimonials

Users express a high level of satisfaction with Zoho Survey because to its user-friendliness and its capacity for seamless integration. Because of its user-friendly interface as well as its seamless connection with other Zoho products and third-party tools, the platform is quickly becoming the go-to option for companies looking for accessible survey solutions. On the other hand, several users, in particular those who are participating in intricate survey projects, have expressed a desire for more advanced features and functionalities that correspond to the specific requirements of intricate research.

The surprising adaptability of Alchemer as well as the powerful analytical capabilities it provides have earned it much accolades. Users reap the benefits of its capacity to manage a wide variety of survey requirements, which enables it to adapt to a wide range of business circumstances. Beginners may initially find Alchemer’s depth to be a bit difficult to traverse due to the various functions that it possesses, which might make the learning curve for the program more difficult.

Which is better?

Your requirements will determine whether you use Zoho Survey or Alchemer. Zoho Survey provides a simple and intuitive user interface, and it integrates very well with the rest of the Zoho ecosystem. Alchemer is distinguished by its sophisticated features and robust analytic capabilities, which make it a perfect tool for doing in-depth research. When selecting your choice, you should think about how simple tasks compare to more complex ones.

Zoho Survey: The good and The bad

Zoho was easy to use, and it was simple to share. It’s great that the software can send to Excel, and it’s also great that the software has a lot of great graphs of the data.

The Good

  1. User-friendly interface.
  2. Seamless Zoho ecosystem integration.

The Bad

  1. Limited data piping and panel management options.

Alchemer: The good and The bad

The Alchemer is a dependable and compact survey platform. It is not without flaws, which I will discuss in more detail later, but it excels in a number of areas in which Qualtrics falls short.

The Good

  1. Powerful analytics and reporting tools.
  2. White labeling for consistent branding.

The Bad

  1. Steeper learning curve for beginners.

Questions and Answers

Is Survey Alchemer legit?

Alchemer is a very helpful marketing tool for any business. Customers can fill out surveys, and the results can help you better meet their wants. This software is easy to use and gives you a quick way to make a poll, control it, and look at the results.

Is Alchemer survey free?

We made a free survey tool that is similar to other entry-level goods, but it has more features than the competition.

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