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Are you having trouble getting ‘WhatsApp Not Responding’ Issue? Several things, like a bad internet connection, corrupted software, or an old Windows system, can cause this problem. To fix the problem where the ‘WhatsApp Not Responding’ Issue on a computer, you’ll need to take a few steps to fix the problem. The American company Meta Platforms owns WhatsApp Messenger, which is also known as WhatsApp.
It is a freeware, cross-platform, centralized instant messaging (IM) and voice-over-IP (VoIP) service that can be used anywhere in the world. It lets users send text and voice messages, make voice and video calls, and share images, documents, user locations, and other content. The WhatsApp client app runs on mobile devices, but the WhatsApp desktop app lets you use it on a desktop computer as well. For more fixes visit their official site.
You need a cell phone number to use the service. The service mostly depends on a Wi-Fi connection to let you make calls and send text messages for free. This service, which had been running since 2009, was bought by Facebook in 2014. The company says that more than 2 billion people use it every month. We mentioned below are the ways to fix ‘WhatsApp Not Responding’ Issue on PC, Mobile.
Ways to Fix ‘WhatsApp Not Responding’ Issue on PC, Mobile
WhatsApp Not Responding on Mobile
Force Close WhatsApp on Android
The most common way to fix WhatsApp that won’t work is to force close it:
- Go to Settings > Apps or Manage Apps from the home screen (depending on your Android device).
- Choose WhatsApp, then click Force Close.
- Clear Cache is another option.
Quit WhatsApp for iOS
- Click your Home button twice until your most recently used apps show up.
- Find WhatsApp and use the up arrow
- Try to open WhatsApp again to see if you can now use it.
Check Device Storage
In line with the first way to fix WhatsApp that won’t work, a frozen app could mean that you’re out of space. Say, for apps to work well on an Android phone, it needs at least 150 to 200 MB of space on the phone’s hard drive. On the other hand, the iPhone has more space inside, so there are fewer memory problems. You can make space on your smartphone by getting rid of old photos and videos, apps you don’t use, and data you don’t need.
On Android:
- Launch Settings
- Find Storage by scrolling
- Check how much internal and external memory you still have.
On iPhone:
- Open Settings
- Go to Settings and scroll down until you find iPhone Storage.
- Check how much room there is.
Reset Network Settings
If freeing up space didn’t fix the problem with how to fix WhatsApp not responding, it might be a problem with your internet. Next, you can make sure you have a good connection to the internet.
Apps can be slow or freeze when the internet is slow or weak. To test your connection, you can turn your Wi-Fi on and off or your cellular data on and off. If you still can’t get into WhatsApp, you can reset your network settings.
When you do a network reset, it doesn’t delete the content on your phone. Instead, it cuts you off from wireless networks, VPNs, and Bluetooth. After the reset, you can sign in to your Wi-Fi again.
- Go to the Settings menu on your Android phone, scroll down to General Management or Reset, tap Reset Network Settings, and then choose Reset Settings.
- Open Settings on your iPhone, tap General, find Reset at the bottom, and tap it. Tap Reset Network Settings.
- If there is no connection, you can also try restarting your router. Just turn on and off the power button.
Install the Latest Update on App and Phone
If your WhatsApp is still not working after you have reset the network and freed up memory space, you may need to update the app, if one is available. The problem can be fixed by installing the latest update. This is how:
Android:
- PlayStore.com
- Go to My Games and Apps.
- Find WhatsApp and see if there is a new Update. Install if you need to.
iPhone:
- Visit AppStore.
- Go to the section called Updates.
- Look on the list for WhatsApp.
- If there is a new version, tap Update.
WhatsApp Not Responding on Windows PC
Close WhatsApp Using Task Manager
There might be a service for WhatsApp running in the background that keeps the app from working right. To fix this, close the app all the way down.
- To open Task Manager, press Ctrl + Shift + Esc.
- Choose WhatsApp from the Processes tab.
- Click the button labelled End task.
Reset the WhatsApp Desktop App
- Right-click the Start button, and then go to Settings > Apps.
- Pick an app and its features.
- Choose WhatsApp from the list of apps and then click Advanced options.
- Choose the “Reset” button.
- Open WhatsApp to see if it still works.
Run the Internet Troubleshooter
If the app is stuck in a loop of loading, it might be because your internet connection isn’t working right. You can quickly fix it with Windows’ built-in troubleshooter.
- Start, then click Settings, then Update & Security.
- Choose Troubleshoot from the menu on the left.
- Click More ways to fix problems.
- To start the process, go to Internet Connections > Run the troubleshooter.
Reinstall the App
If you can’t open the app, try reinstalling it from the beginning. You can uninstall the app from the Settings menu or by searching for it in the Windows search bar and clicking Uninstall. Then you can download it and put it back together.
Make sure you download WhatsApp Desktop from the WhatsApp website or the Windows Store. If you download the app from third-party sites that you don’t trust, malware attacks could happen on your computer.
Update WhatsApp Desktop
If WhatsApp is acting up, it could be because you are using an old version. If you downloaded the app from the Microsoft Store, open it and click the icon in the top right corner that says Download and updates.
Find WhatsApp Desktop and click Download WhatsApp Desktop to install the update.
FAQ
How do you stop WhatsApp from not responding?
- Go to Settings > Apps or Manage Apps from the home screen (depending on your Android device).
- Choose WhatsApp, then click Force Close.
- Clear Cache is another option.
Why does my WhatsApp keep not responding?
If WhatsApp won’t work on Android, it could be because there is too much cached data in the app. Let’s get it straightened out by doing the steps below.
Step 1: Press and hold the WhatsApp icon for a few seconds and then tap App Info.
Step 2: Tap Storage and cache.
Can I uninstall WhatsApp and reinstall it?
Before you delete WhatsApp from your device, we suggest that you use the Chat Backup feature to save a copy of your messages. Go to the settings on your device. Tap Apps & notifications > WhatsApp > Uninstall to delete the app and all of its data.