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How to Fix ‘Chromebook touchpad not working’ issue: If you don’t control your Chromebook with an external mouse, you’ll have to rely on the touchpad (or touchscreen, if that option is available) to navigate the user interface. In the event that the touchpad on your Chromebook is malfunctioning in any way, you are going to experience a number of difficulties. If you don’t connect an external mouse to your Chromebook, the built-in touchpad on the laptop will serve as your primary means of navigating the computer’s interface.
Even though it is possible to get by without the touchpad if you have a Chromebook with a touchscreen, it can still be a huge hassle if the touchpad on your Chromebook stops working. If the touchpad on your Chromebook suddenly stops working, follow these steps. There are some people who prefer to control their Chromebook with an external mouse. If you put a lot of stock in the touchpad, then any problems that arise with it could throw your life into disarray. If the touchpad on your Chromebook is not functioning, or if you are having problems scrolling, this tutorial will teach you how to Fix ‘Chromebook touchpad not working’ issue.
What is a Chromebook touchpad?
You can control the cursor on your Chromebook without making use of a mouse if it has what’s called a touchpad, which is a pressure-sensitive input device. The touchpad is typically made of glass or plastic and is situated below the keyboard. Its location is typically below the keyboard. To use the touchpad on a Chromebook, you simply need to place your finger on the pad and then move it around.
Your finger’s movements will cause the cursor to respond accordingly. You can also click on the touchpad by tapping it with one finger, and you can right-click by tapping it with two fingers. Additionally, gestures can be performed on the touchpad of a Chromebook. For instance, you can use three fingers to swipe up to view all open windows, or you can use three fingers to swipe left or right to switch between windows.
Causes of the ‘Chromebook touchpad not working’ issue
- Driver Issues: Outdated or corrupted touchpad drivers can lead to functionality problems. Ensure your Chromebook has the latest updates installed, as these updates often include driver fixes.
- Peripheral Devices: Connected external mice or other pointing devices might interfere with the touchpad. Disconnect any external devices to see if that resolves the issue.
- Touchpad Disabled: Sometimes, the touchpad can be accidentally disabled. You can enable it by pressing the appropriate key combination or using the touchpad settings in the Chromebook’s system preferences.
- Software Glitches: Temporary software glitches can cause the touchpad to stop working. A simple restart of your Chromebook can often resolve these issues.
- Battery Drain: If your Chromebook’s battery is critically low, certain hardware functions, including the touchpad, may not work properly. Ensure your Chromebook has sufficient battery charge.
- Physical Damage: Physical damage or debris on the touchpad surface can hinder its functionality. Clean the touchpad and ensure there is no visible damage.
How to Fix ‘Chromebook touchpad not working’ issue
Disable and Re-enable the Touchpad

- Click on the system tray in the bottom right corner.
- Click on the settings gear icon.
- Scroll down and click “Advanced.”
- Under the “Accessibility” section, find “Mouse and touchpad” and click it.
- Toggle the switch off and then on again under “Touchpad.”
Check Touchpad Settings
- Click on the system tray.
- Click the settings gear icon.
- Under “Device,” select “Touchpad.”
- Ensure that the touchpad is set to your preferred settings.
Reset Chromebook Hardware
- Click the “Shutdown” button located in the Quick Panel to power down your Chromebook.
- To turn on the Chromebook, press and hold the Refresh key.
- Then, while continuing to hold the Refresh key, press the Power key.
- After the Chromebook has finished booting up, you can let go of the Refresh key.
Check for System Updates
- Click on the system tray.
- Click the settings gear icon.
- Scroll down and select “About Chrome OS.”
- Click “Check for updates.”
Perform a Powerwash
- Click on the system tray.
- Click the settings gear icon.
- Scroll down and select “Advanced.”
- Under the “Powerwash” section, click “Powerwash” and follow the prompts.
Conclusion
Chromebooks are fantastic pieces of technology for maintaining connections and getting work done. However, if the touchpad on your Chromebook is malfunctioning, it can completely ruin your day. It is even possible that it will lead you to believe that you need to fix your frozen Chromebook. You have a few options available to you to try and resolve the issue. There are a few potential causes for a touchpad on a Chromebook to stop functioning properly. The physical operation of the touchpad can be hindered by dirt and dust that accumulates on or under the surface of the touchpad.
Questions and Answers
It’s possible that the driver for your touchpad is either out of date or missing entirely if it’s not working properly. It’s possible that fixing the issue will require updating or reinstalling the drivers for your touchpad in the Device Manager. Simply enter “device manager” into the search box located on the taskbar, then select “Device Manager” to launch the utility.
It’s possible that the touch screen on your Chromebook 3189 will experience a phenomenon known as “Ghost Tapping” or “Ghost Clicking,” which refers to the fact that it will make uncommanded system inputs. This can cause a disruption in the normal operation of the system.
Simply pressing Search + Shift + P will turn off your trackpad. You should now be able to disable your trackpad, and it will continue to be disabled until you press Search+Shift+P once more. You can turn off your touchscreen by pressing the Search key followed by the Shift key, and you can turn it back on by pressing the same combination of keys. That sums it up nicely.
To use the touchpad, press the Windows key, then type touchpad and hit Enter. Alternately, you can open Settings by pressing the Windows key plus I, and then selecting Touchpad from the list of available devices. Within the Touchpad Settings window, move the toggle switch for the Touchpad to the Off position by clicking it.