How to fix “Microsoft Teams error code 80090016” issue

204

In this article, we have discussed a variety of solutions to the problem how to fix “Microsoft Teams error code 80090016″ issue, such as removing work accounts, clearing cache folders, deleting credentials for Microsoft Teams, and more. The primary purpose of TPM is to safeguard personal computers against malicious software and cyberattacks.

If, on the other hand, the system hardware security encounters problems while communicating with TPM, the error message “Your computer’s trusted platform module has malfunctioned” with the code 80090016 may appear when attempting to launch or log into Microsoft Teams. Despite the fact that this error is associated with TPM, it may also be the result of problems with Microsoft login credentials or corruption in the folder that contains the Microsoft.AAD.BrokerPlugin programme.

Have you noticed that the error code 80090016 appears on your screen when you use Teams? This error is preventing you from joining Teams, is that correct? However, you are not the only one. When attempting to log in to their Microsoft Teams accounts, the majority of users encounter this error. However, if you are also experiencing this problem, you can rest assured that we have you covered. In this article, we have discussed a variety of approaches how to fix “Microsoft Teams error code 80090016” issue.

Causes of the “Microsoft Teams error code 80090016” issue

1. Credential Issues: Incorrect or outdated credentials for signing in to Microsoft Teams can trigger this error. Ensure that the username and password are accurate.
2. Token Expired: The security token used for authentication may have expired. This could be due to an extended period of inactivity or changes in security policies.
3. Outdated Teams Application: Using an outdated version of the Microsoft Teams application may lead to compatibility issues and trigger error code 80090016. Make sure to update Teams to the latest version.
4. Windows Credential Manager: Problems with the Windows Credential Manager, where stored credentials are kept, can cause authentication failures. Clearing or updating credentials may help resolve the issue.
5. Corrupted User Profile: A corrupted user profile on the system can interfere with the authentication process. Creating a new user profile or fixing the existing one may resolve the problem.
6. Security Software Interference: Third-party security software, such as antivirus programs or firewalls, may interfere with the authentication process. Adjusting the settings or temporarily disabling such software could be a solution.

How to fix “Microsoft Teams error code 80090016” issue

Sign Out and Sign Back In

1. Open Microsoft Teams and ensure all your work is saved.
2. Click on your profile picture in the top-right corner.
3. Select “Sign out” from the drop-down menu.
4. Close Microsoft Teams completely.
5. Reopen Microsoft Teams and sign in again.

Clear Teams Cache

1. Close Microsoft Teams.
2. Press Windows + R to open the Run dialog.
3. Type %appdata%\Microsoft\Teams and press Enter.
4. Locate and delete the “blob_storage” and “cache” folders.
5. Reopen Microsoft Teams and sign in again.

Check Date and Time Settings

1. Ensure your computer’s date and time settings are accurate.
2. Right-click on the clock in the taskbar.
3. Select “Adjust date/time” and correct any discrepancies.
4. Restart Microsoft Teams and check if the error persists.

Reset Credentials in Windows Credential Manager

1. Press Windows + S and type “Credential Manager.”
2. Open Credential Manager and navigate to “Windows Credentials.”
3. Look for any credentials related to Microsoft Teams and remove them.
4. Restart Microsoft Teams and sign in again.

Update Microsoft Teams

1. Open Microsoft Teams.
2. Click on your profile picture and select “Check for updates.”
3. Follow any prompts to install the latest updates.
4. Restart Microsoft Teams after the update.

Verify Network Connection

1. Ensure your internet connection is stable.
2. If using a VPN, try disconnecting and reconnecting.
3. Temporarily disable any firewall or antivirus software and check if the error persists.

Conclusion

When it comes to communicating, chatting, or calling with teammates and colleagues, Microsoft Teams is the platform that anyone can rely on. It is possible that difficulties in signing in could be caused by the error that occurs on Microsoft Teams with the error code 80090016 and the message that your computer’s Trusted Platform Module did not function properly. Until the error code is fixed, the application will not permit you to attempt to sign in. In the event that you encounter such messages when opening Microsoft Teams or any other Microsoft application, then this article can provide you with guidance on how to resolve the issue.

Questions and Answers