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How to Fix ‘Ask to Buy not working’ issue on iPhone, iPad and Mac: For a great number of users, the Ask to Buy feature is not functioning properly on their MacBooks, iPads, and even iPhones. Ask to Buy is a feature that is essential, particularly if you have some members of your family who are Apple users. It comes in handy when you want to keep your child’s attempts to make purchases under control.
However, the problem arises when your child makes a purchase and sees the error message “Unable to Ask Permission” displayed on their screen. “Ask to Buy” is a feature that is cleverly integrated with the Family Sharing feature. It ensures that your children will not purchase anything without your permission. Particularly noteworthy is the fact that it provides a convenient method for keeping track of their purchases and promptly rejecting those that are not required.
Unfortunately, some users of the iPhone, iPad, and Mac are unable to use the Ask to Buy feature. But there is no need to be concerned because this is where we come in. In light of this, let’s search for every possible solution how to Fix ‘Ask to Buy not working’ issue on iPhone, iPad and Mac.
Causes of the ‘Ask to Buy not working’ issue on iPhone, iPad and Mac
- Software Glitches: Updates or bugs in the operating system can cause Ask to Buy to malfunction.
- Parental Controls Configuration: Incorrect settings or restrictions within parental controls may prevent Ask to Buy from functioning properly.
- Network Connectivity: Poor internet connection or network issues can interfere with the communication between devices, affecting Ask to Buy.
- Apple ID Issues: Problems with the Apple ID associated with Family Sharing can impact the functionality of Ask to Buy.
- Device Settings: Incorrect device settings or configurations may hinder Ask to Buy from working as intended.
- Account Verification: Verification issues with the Family Sharing account or associated payment methods can lead to Ask to Buy not functioning correctly.
- Hardware Problems: In rare cases, hardware issues on the device itself could be the cause of Ask to Buy not working.
How to Fix ‘Ask to Buy not working’ issue on iPhone, iPad and Mac
Review Purchase Permissions
- On the device with the purchasing account, go to Settings.
- Tap on your Apple ID, then select “Family Sharing.”
- Choose the family member experiencing the issue.
- Make sure that “Ask to Buy” is toggled on.
Ensure ‘Ask to Buy’ is Enabled
- Open the Settings app on your device.
- Tap on your name at the top.
- Select “Family Sharing” and then tap on “Purchase Sharing.”
- Make sure that “Ask to Buy” is turned on. If it’s already on, proceed to the next step.
Check Parental Controls
- Go back to the main Settings screen.
- Tap on “Screen Time” and then select “Content & Privacy Restrictions.”
- If Content & Privacy Restrictions are enabled, tap on “iTunes & App Store Purchases.”
- Ensure that “Allow” is selected for “In-app Purchases” and “iTunes & App Store Purchases.”
Update iOS or macOS
- Outdated software can sometimes cause issues with features like ‘Ask to Buy.’
- On iPhone or iPad, go to Settings > General > Software Update, and if an update is available, download and install it.
- On Mac, click on the Apple menu > System Preferences > Software Update, and then install any available updates.
Sign Out and Sign Back In
- Sometimes, signing out of your Apple ID and signing back in can resolve issues with Family Sharing.
- On iPhone or iPad, go to Settings > [Your Name] > Sign Out. Then sign back in with your Apple ID.
- On Mac, open System Preferences > iCloud, and click “Sign Out.” After signing out, sign back in with your Apple ID.
Contact Apple Support
- If the issue persists after trying the above steps, it’s best to reach out to Apple Support Official website for further assistance.
- You can contact Apple Support via phone, chat, or schedule an appointment at an Apple Store Genius Bar.
Conclusion
It is possible that you have encountered the “Ask To Buy” feature if you are a parent who makes use of Apple’s Family Sharing feature in order to manage the digital life of your family. This feature gives parents the ability to approve or disapprove purchases made by their children from the iTunes Store and the App Store. However, there is a possibility that the feature will not function as intended, which will result in parents being unable to monitor the purchases made by their children. In this article, we will examine different solutions to the problem of “Ask To Buy not working” on iOS devices such as iPhones and iPads.
Questions and Answers
Due to the fact that you have signed in with iCloud and iTunes accounts that are not connected to one another, you are unable to request permission. When you see this message, check the settings for your Family Sharing account, check the Apple ID that you are currently signed in with, and make sure that you are using a device that is compatible with Family Sharing.
Please check to see that the family member has been added to the family group in the correct manner. There is a possibility that the “Ask to Buy” requests will not be delivered to the family organiser if the user is not added correctly. You can verify the list of family members by going to your Apple ID within the Settings app, selecting “Family Sharing,” and then verifying the list.
When using an Android device, you are unable to give approval for downloads or purchases. It should be possible for you to give your approval from the iPad itself, unless there was a change made in the settings of the device that was associated with the “Ask to Buy” feature. In that case, you will be required to obtain an Apple device in order to give your approval.