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How to fix “CredentialUIBroker.exe Remote Desktop” error in Windows: The Windows operating system includes a powerful tool called Remote Desktop, which enables users to connect to and control another computer remotely. This tool is integrated into the Windows operating system. This feature is especially helpful for information technology professionals who manage servers or networks, employees who work from home but still require access to their office computers, and those who provide technical support to resolve issues without the need for physical access to the device.
The Remote Desktop session is designed to facilitate a seamless connection to another Windows machine by mirroring the desktop environment of the other machine to the user who initiated the session from the remote desktop. However, despite the fact that it is useful, there are some people who experience difficulties when attempting to use Remote Desktop because of an error that is associated with CredentialUIBroker.exe.
The primary responsibility of this executable file, which is a component of the Windows operating system, is to manage user credentials while a Remote Desktop session is in progress. In the event that CredentialUIBroker.exe experiences a problem, it frequently prevents the Remote Desktop feature from operating as intended, which ultimately results in an inability to establish a remote connection. Here are the simple ways how to fix “CredentialUIBroker.exe Remote Desktop” error in Windows.
What Is the CredentialUIBroker.exe Remote Desktop Error?
CredentialUIBroker.exe is a legitimate Windows process that is in charge of managing user interfaces that are associated with credential requests. These user interfaces include login screens, password prompts, and other dialogue boxes that are related to safeguarding information.
Due to the fact that it is an inevitable procedure, it cannot be eliminated or disabled. As a result of missing or corrupted files, the CredentialUIBroker.exe Remote Desktop error can be easily encountered on Windows. This error occurs when the EXE file stops functioning completely.
Causes of the “CredentialUIBroker.exe Remote Desktop” error in Windows
- Corrupted System Files: If certain system files related to the CredentialUIBroker.exe or Remote Desktop functionality become corrupted, it can lead to errors when initiating Remote Desktop sessions.
- Outdated or Incompatible Drivers: Issues with device drivers, especially those related to network adapters or display drivers, can trigger errors when attempting to use Remote Desktop.
- Network Connectivity Problems: Poor network connectivity, such as unstable internet connections or firewall restrictions, can disrupt the communication between the local and remote systems, resulting in the error.
- Firewall or Antivirus Interference: Overly restrictive firewall settings or aggressive antivirus software may block the necessary network ports or processes required for Remote Desktop connections, leading to errors.
- Software Conflicts: Conflicts with third-party software installed on the system, particularly security software or utilities that modify system settings, can interfere with Remote Desktop functionality and trigger errors.
- Windows Update Issues: In some cases, errors related to Remote Desktop may occur due to problems with Windows updates. This could include incomplete installations, conflicting updates, or updates that introduce compatibility issues.
How to fix “CredentialUIBroker.exe Remote Desktop” error in Windows
Restart Your Computer
- Often, a simple restart can rectify various system glitches, including the “CredentialUIBroker.exe Remote Desktop” error.
- Ensure to save any ongoing work, then proceed to restart your computer.
- This action refreshes system processes and may resolve the issue without further intervention.
Update Windows
- Press the Windows key on your keyboard.
- Type “Windows Update” and press Enter.
- Click on “Check for updates” and allow Windows to search for and install any available updates.
Run System File Checker (SFC)
- Press the Windows key and type “cmd“.
- Right-click on “Command Prompt” and select “Run as administrator” to open an elevated Command Prompt.
- In the Command Prompt window, type the following command and press Enter:
- code
sfc /scannow
- code
- Wait for the scan to complete. If any issues are found, the SFC tool will attempt to repair them automatically.
Disable Remote Desktop Services
- Press the Windows key and type “services.msc” to open the Services window.
- Scroll down and locate “Remote Desktop Services”.
- Right-click on “Remote Desktop Services” and select “Stop” from the context menu.
- After the service has stopped, right-click on it again and select “Start“.
- Close the Services window and attempt to establish a remote desktop connection again.
Reinstall Remote Desktop Services
- Press the Windows key and type “Control Panel”, then press Enter to open it.
- Click on “Programs” followed by “Programs and Features”.
- In the list of installed programs, locate “Remote Desktop Services” and select it.
- Click on “Uninstall” and follow the on-screen instructions to remove the program.
- Once uninstalled, restart your computer.
- After rebooting, download the latest version of Remote Desktop Services from the Microsoft official website and reinstall it.
- Test your remote desktop connection to see if the error persists.
Check Antivirus and Firewall Settings
- Temporarily disable antivirus and firewall software.
- Attempt to establish a Remote Desktop connection.
- If successful, adjust antivirus and firewall settings to permit Remote Desktop connections.
Conclusion
It is possible that you will encounter the CredentialUIBroker.exe 0xc000027b error when you are attempting to connect to the Remote Desktop on one of your Windows computers. This error appears to be peculiar to the Windows Server operating system, and it is establishing itself on other machines that do not have a server operating system. The following error message might appear on your screen:
Questions and Answers
The error message “Your credentials did not work” is typically displayed in RDP when the network profile is set to public, as reports from a large number of users have indicated. This is due to the fact that when it was set to public, it ensures that your computer is protected when you take it to public hotspots and that it will not permit any connections to be made from outside sources.
The password and email address that are associated with the Microsoft account were provided. Note that if you typically use a personal identification number (PIN) to log into the machine that you are connecting to, you will be required to log in to the machine using the password associated with your Microsoft account at least once. If you do not provide the password, the RDP connection will not accept it.
You have the ability to save your login credentials in order to avoid having to enter them each time you connect to a remote Windows host using the native Microsoft RDP client (mstsc.exe). This provides you with the ability to save your credentials. To remember yourself, all you have to do is select the “Remember me” option from the RDP connection windows.