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This article will show you how to fix ‘Google Pay Not Working’ issue. Google Pay is an online payment system and one of the safe and easy digital wallets. You can use the mobile app to make contactless payments, send money to other people, pay bills, and more. Google Pay is a convenient way to pay with your phone, but when it doesn’t work right, it can be frustrating. Google Pay can stop working for a number of common reasons, like a bad connection or a failed payment. Most of the time, connection problems are caused by slow internet or bugs in the app.
Try restarting your phone or resetting your internet connection to fix this problem. If that doesn’t work, try taking the Google Pay app off your phone and putting it back on. Payment failures can happen for many reasons, like not having enough money in your account or giving the wrong payment information. Before you try to buy something, make sure you have enough money in your account and that all of your payment information is correct. In some cases, Google Pay may not work well with the payment system used by the merchant.
Google Pay, the Silicon Valley giant’s answer to Apple Pay, is very flexible. You can use it to make contactless payments in stores, shop online, and even send money to other people. You’ll need an Android phone to pay with Google Pay in stores, but all you have to do is hold your phone over the card reader. That is, unless the app doesn’t work and you have to pay with cash. Express.co.uk tells you what to do if your app isn’t working. We mentioned below are the ways how to fix ‘Google Pay Not Working’ issue.
What is Google Pay?
Google Pay is a way to store and pay for things online. It is made by Google. It lets people use their Android devices to buy things in stores and on websites, mobile apps, and Google services that support it, like the Google Play Store. People link their credit or debit cards to their Google Pay account, which is then used to make purchases in-store or online. Google Pay uses near field communication (NFC) to talk to payment terminals on Android phones.
| Feature | Description |
|---|---|
| Pay in stores | Pay with your phone at millions of stores around the world. |
| Pay online | Shop online with your favorite retailers and apps. |
| Send and receive money | Send and receive money to friends and family with just a few taps. |
| Get rewards | Earn rewards for using Google Pay. |
| Use contactless payments | Make contactless payments with your phone. |
| Use loyalty cards | Store your loyalty cards in Google Pay and use them at participating stores. |
| Google Play Store | Download Now |
| iOS Store | Download Now |
Users can use Google Pay on sites that support the service when they are signed in to their Google account in the Chrome browser. Google Wallet, which was made for Android devices in 2011, was the first mobile payment system that the company made. It was changed to Android Pay in 2015, and Google Wallet became only for peer-to-peer (P2P) payments.
In 2018, Google said that Google Wallet would be added to the other payment services that were already part of Google Pay. After that, Google Wallet became Google Pay Send. Android devices can use Google Pay to make payments without touching the card reader. On iPhone, you can use peer-to-peer and access your account. But when an iPhone or Apple Watch is used to make an NFC payment, only Apple Pay can be used.
How does Google Pay work?
As long as your bank accounts, debit cards, and credit cards can be used with Google Pay, you can link them to your account and use them to pay people or buy things online or in person. But you can download and use Google Pay on both iPhones and Androids to buy things online, but only Android phones can be used to buy things in stores without touching the card reader. You also have to be at least 18 years old and have a Google account.
When someone pays you or you get cash-back rewards, the money goes into your app account balance. From there, you can move the money to your bank account. After proving who you are, you can use the money in your account to buy things or pay someone else.
Causes of the ‘Google Pay Not Working’ Issue
- Network Issues: Poor or unstable internet connectivity can disrupt the communication between the Google Pay app and the servers, leading to errors.
- Outdated App Version: Using an outdated version of the app might cause compatibility issues with the latest features and security updates, resulting in malfunctions.
- System Compatibility: The app might not work correctly on devices with outdated operating systems or ones that aren’t officially supported.
- Cache and Data Buildup: Accumulated cache and data within the app can lead to glitches. Clearing these might resolve performance issues.
- Payment Method Problems: Incorrectly linked or expired payment methods can prevent transactions from going through.
- Server Downtime: If Google’s servers are down for maintenance or facing technical problems, the app might not function properly.
Fix ‘Google Pay Not Working’ issue
Clear the Google Pay App Cache
- Open your device’s Settings menu.
- Visit Apps.
- Click on Google Pay.
- Go to Storage.
- Click “Clear Cache.”
- Test to see if it works. If not, do what was said above. Click Clear Data now.
Verify your Mobile Number
- Go to the Settings page on the Google Play app.
- Go to My Information.
- Find your phone number and make sure the information is correct.
- Tap “Edit” to change the number.
- Type in your phone number.
Verify the Details on your Google Pay Account
- Open the app for Google Play.
- Tap the icon with three dots in the upper right corner.
- Click on Settings.
- Go to the section called “Account.”
- Choose a way to pay.
- Use money from your account.
- Check your account to see if there are any mistakes. Tap the Pen icon next to it to change the information.
Update the Google Pay App
- Open App Store or Google Play Store on your iPhone or Android.
- Look for Google Pay or go to Manage Apps to find it.
- Check for updates and install them if there are any.
- Start up your phone or tablet.
Contact Google Pay Customer Service
- Go to the Google Pay App.
- Tap the three-dotted icon.
- Select Settings.
- Go to the Information section.
- Select Help & feedback.
- Tap the Contact button.
Conclusion
Google Pay not working is a fairly common problem that can happen for a number of different reasons. No matter what the cause is, the question is how to solve the problem. Here are some quick fixes for when Google Pay doesn’t work that can help you fix the problem and get Google Pay back up and running in no time.
Questions and Answers
You need to be connected to the internet to use Google Pay, so turn on your mobile data or connect to a Wi-Fi network. Check to see if your phone has NFC. Check the official list of NFC phones to see if your phone is compatible if you can’t pay by tapping. Turn NFC on and off on your phone.
But why do payments made with UPI get stuck? There are many things that can go wrong with UPI transactions that could cause a payment to fail. For example, a UPI transfer will fail if you enter the wrong UPI ID, if the address of the person receiving the money is wrong, if the bank’s servers are down, or if your internet isn’t working.
If for some reason your payment doesn’t go through, you’ll get a refund right away or in the next 5–7 business days. How long it takes for the money to be put back into your account depends on what went wrong when you tried to add money.
NPCI has set rules for UPI transactions, which say that a person can only use UPI to make a payment of up to 1 lakh per day. Small banks, like Canara Bank, have a UPI limit of 25,000, while big banks, like SBI, have set the limit at 1 lakh.