Table of Contents
How to Fix ‘Guided Access Not Working’ issue on iPhone and iPad: You can keep your screen locked on a certain application by using the Guided access feature. When you hand your phone to another person and don’t want them to access or use any other apps or settings, you can make use of this feature so that they can’t. People have reported problems with this feature, including that it does not function as expected, that it does not launch when enabled, and that it gets stuck. When the user is prompted to enter the passcode, the application may, in some instances, become unresponsive.
Problems of this nature are typically brought on by inconsistencies in the configurations of the feature in question or by issues with the operating system itself. In most cases, opening the guided access menu can be accomplished by performing three consecutive clicks on the side button. On the other hand, if you haven’t already activated the accessibility shortcut, this feature might not work for you when you try to use it. Additionally, the bugs that are present on your iOS device have the potential to impede the functionality of guided access. Despite this, you can give a couple of straightforward solutions a shot how to Fix ‘Guided Access Not Working’ issue on iPhone and iPad.
Causes of the ‘Guided Access Not Working’ issue on iPhone and iPad
- Software Glitches or Bugs: Like any software, Guided Access can encounter glitches or bugs, which may prevent it from functioning correctly. These issues can arise due to software updates or conflicts with other apps.
- Outdated iOS Version: Using an outdated version of the iOS operating system can lead to compatibility issues with Guided Access. Updating your iOS can often resolve these problems.
- Incorrect Guided Access Settings: If Guided Access settings are not configured correctly, it may not work as intended. This includes options such as time limits, accessibility features, and touch controls.
- Device-Specific Problems: Some models of iPhone or iPad might have specific hardware or software issues that can affect Guided Access. For instance, older devices may not support all the features of Guided Access.
- Touchscreen Problems: Hardware issues with the device’s touchscreen, such as unresponsive areas or a malfunctioning touch screen, can prevent Guided Access from functioning correctly.
- App-Specific Conflicts: Certain apps may not work well with Guided Access due to their design or features. This can result in Guided Access failing to lock an app properly.
How to Fix ‘Guided Access Not Working’ issue on iPhone and iPad
Enable Guided Access

- Open ‘Settings‘ on your iPhone or iPad.
- Scroll down and tap ‘Accessibility.’
- Under ‘Accessibility,’ select ‘Guided Access.’
- Toggle the switch to enable ‘Guided Access.’
Update iOS
- Open ‘Settings.’
- Scroll down and tap ‘General.’
- Select ‘Software Update.‘
- If an update is available, follow the on-screen instructions to install it.
Configure Guided Access Settings
- Open ‘Settings.’
- Scroll down and tap ‘Accessibility.’
- Select ‘Guided Access.’
- Review the settings to ensure they meet your requirements. You can adjust time limits, accessibility features, and touch controls here.
Reboot Your Device
- Press and hold the power button (located on the side or top of your device) until the ‘slide to power off‘ slider appears.
- Slide the slider to turn off your device.
- After your device is off, press and hold the power button again until the Apple logo appears to turn it back on.
Disable and Re-enable Guided Access
- Triple-click the side or home button (depending on your device) to access the Guided Access settings.
- Tap ‘End‘ in the top-left corner.
- Enter your Guided Access passcode.
- Triple-click the side or home button again to re-enable Guided Access.
Reset Guided Access Passcode
- Open ‘Settings.’
- Scroll down and tap ‘Accessibility.’
- Select ‘Guided Access.’
- Tap ‘Set Guided Access Passcode.’
- Enter a new passcode and confirm it.
Conclusion
The content that a user is able to access on your device is restricted when you enable Guided Access. It is a useful feature of iOS that helps to protect your privacy when you let someone else use your device, such as when a friend borrows your iPhone. What steps should you take, then, if an individual is still able to access other content on your iPhone after you have activated Guided Access? Or if the triple-click Guided Access feature on your iPhone is not functioning, and pressing the button only causes the screen on your iPhone to turn off? Let’s take a look at the various options available to you in the event that the Guided Access feature on your iPhone is not functioning properly.
Questions and Answers
Through the use of Guided Access, you are able to disable different parts of the screen. When a portion of the screen is not active, it will appear as a transparent gray area. To get rid of a disabled parking space: You can exit Guided Access and enter your password by clicking the Home button three times in quick succession.
To reactivate Guided Access, first turn it off and then back on. Because the triple-click issue might just be a random glitch, the solution is that straightforward. After that, launch the application of your choice, triple-click the Home or Side button as you normally would, and Guided Access should begin operating normally once more.
Check that the accessibility settings on your Android device are configured the way you want them to be before you begin troubleshooting any issues with your device. From the screen that lists all of your apps, tap the “Settings” icon, and then select “Accessibility.” Check to see that each of the options you require is turned on.