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Today, in this article we will show you how to Fix ‘OneDrive Sign In Error 0x8004dec5′ issue. The 0x8004dec5 One Drive error code is a log-in error code that keeps people from getting into their accounts. Most of the time, this is because of an Internet connection or a cached identity. Microsoft’s cloud storage service is called OneDrive. It lets people store their files and share them with other people. But sometimes, when people try to get into their OneDrive accounts, they might get an error code 08004dec5.
The 0x8004dec5 error is caused by the fact that your computer has more than one account, and all of them are stored in its memory. So, none of them will work when you try to sign in because they are not real accounts. Microsoft’s OneDrive cloud storage service makes it easier to manage files on Windows. But you might have problems, like the 0x8004dec5 error, when you try to sign in to OneDrive. If you’re using Windows 11, this article will show you how to Fix ‘OneDrive Sign In Error 0x8004dec5′ issue.
What is the OneDrive Sign In Error 0x8004dec5 issue?
When you try to sign in to OneDrive, you might get the OneDrive Sign In Error 0x8004dec5. This is an authentication error. Most of the time, the error message means that there is a problem with either your account information or the OneDrive service itself. OneDrive is now an important tool that many people use to organize their files and share content with other people. But some users have said they can’t fix a problem with connecting. People get the “0x8004dec5” error when they try to connect to OneDrive on their desktop.
Common Causes of the OneDrive Sign In Error 0x8004dec5 issue
- Authentication Problems: Incorrect login credentials or issues with authentication can trigger this error.
- Outdated OneDrive: Using an outdated version of OneDrive may lead to compatibility issues and result in the error.
- Network Issues: Poor or unstable internet connections can prevent OneDrive from signing in properly.
- Firewall or Antivirus: Overly restrictive firewall or antivirus settings may block OneDrive’s access to the internet, causing the error.
- Proxy Server Configuration: Incorrect or misconfigured proxy server settings can interfere with OneDrive’s ability to connect.
- Corrupted OneDrive Files: If OneDrive files or configuration settings become corrupted, it can result in sign-in errors.
- Windows Updates: Missing or outdated Windows updates can affect OneDrive’s functionality.
- Conflicting Software: Other software or applications running on your computer might conflict with OneDrive, causing sign-in issues.
How to Fix ‘OneDrive Sign In Error 0x8004dec5′ issue
Install Windows Updates

- To get to the Settings window, press the Windows key + I.
- Select the Windows Update tab from the list on the left.
- Press the button that says “Check for updates.”
- Please wait while Windows looks for updates.
- If you find any new updates, you should download and install them.
- To finish the update process, follow the steps shown on the screen.
Re-Link OneDrive Account
- Click on the OneDrive icon on the right side of the taskbar.
- From the menu, click on Help & Settings and then choose Settings.
- Go to the Account tab in the Settings window.
- Click on Unlink this PC in your OneDrive account.
- Click Unlink account to confirm what you just did.
- Once the account is no longer linked, open the OneDrive Settings window again.
- To connect your OneDrive account again, click on “Add an Account.”
- Type in your OneDrive password and log in to your account.
- Close the Settings window once the account has been successfully linked again.
- To use your new account, open OneDrive and sign in.
Modify Windows Registry
- To open the Run window, press the Windows key + R on your keyboard.
- In the search box, type “regedit” and click “OK.”
- If the User Account Control (UAC) window comes up, click Yes to move forward.
- Go to the following path in the Registry Editor window:
It’s located at HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity. - Press and hold on the Identity folder.
- From the menu that comes up, choose “Delete.”
- When asked to confirm what you want to do, click “Yes.”
- Get rid of the Registry Editor.
- To see the changes, restart your computer.
Reset OneDrive
- Press the Windows key plus the X key.
- Pick Installed apps from the menu that comes up.
- Find OneDrive by scrolling down the list of apps you have installed.
- There are three dots next to OneDrive that you need to click.
- From the menu, choose “Advanced.”
- Scroll down until you see “Reset.”
- Press the “Reset” button.
- Click “Reset” again to confirm what you did.
Run the Network Troubleshooter
- Press and hold the Start button for a second.
- From the menu, choose Run.
- Type the following command in the box that comes up:
- to run msdt.exe -id NetworkDiagnosticsWeb
- To move on, click OK.
- Move on to Advanced.
- Make sure the box that says “Apply repairs automatically” is checked.
- To go on, click Next.
- To finish the troubleshooting process, follow the steps shown on the screen.
Conclusion
Many people who use the OneDrive app say that when they try to sign in to their account, they get an error message that says “There was a problem signing you in” and the error code 0x8004de85. There are problems with your Microsoft account, like a missing account or a problem with the type of account you are trying to sign in with (personal Microsoft account and work or school account). This error code will show up. If you want to know more information about this issue so you can visit Microsoft Official Website.
Questions and Answers
This is why you might not be able to log in: An old version of OneDrive. A slow or broken internet connection. You have an older version of Windows.
What does mistake 0x80004005 in OneDrive mean? What does the error code 0x80004005 really mean? In reality, the error code 0x80004005 means “unspecified error.” Some users see this error when they try to access shared folders, virtual machines, copy and sync files, or Windows fails to update.
On the list of tasks in Windows, This will open the Start Menu. You can also type “OneDrive” into the search field. To get to the start menu, click on the Windows icon. When the start menu comes up, type “OneDrive” into the search box. To open OneDrive, click on it. After that, it will ask you to log in.
An Unspecified error is what the error code 0x80004005 means. Most of the time, the error shows up when you try to deploy on new machines. It is always a good idea to check the SMSTS log for problems with task sequence failures. This will help you figure out what went wrong with the task sequence.