Table of Contents
Learn how to Fix “Snapchat Not Showing Messages” issue on Phone in this guide. In the event that you have ever experienced frustration due to the fact that Snapchat does not display your messages on your mobile device, you are not alone. Because of this peculiar issue, your communication may become muddled, and you may find yourself wondering how to remedy it. When your messages do not appear on Snapchat, it is both perplexing and inconvenient.
This is true regardless of how frequently you use Snapchat or how often you use it for regular discussions. But don’t worry, because this tutorial is here to assist you in determining the reason why “Snapchat Not Showing Messages” occurs and to provide you with straightforward instructions on how to repair it. In the beginning, we will focus on simple tests, and subsequently we will proceed to more complex solutions.
We will investigate the potential causes and offer solutions that are applicable in order to restore your ability to enjoy Snapchat without any interruptions. We are going to launch ourselves into the world of troubleshooting ways how to Fix “Snapchat Not Showing Messages” issue on Phone.
What is “Snapchat Not Showing Messages” issue on Phone
“Snapchat Not Showing Messages” issues on phones can be caused by a number of things. One common reason is that your internet link isn’t strong enough to let the app get and show messages. It might not work right if there are problems with the app itself or if you have an old version. Users who are having this issue should first make sure they have a strong internet link and then see if Snapchat has any news.

That might fix any software problems if that doesn’t work. You could also clear the app’s files or reinstall it. Problems with Snapchat’s servers could also be to blame if texts don’t show up. Users can get more help from Snapchat’s support or look for answers in community groups if they are still having issues. Users can often fix the “Snapchat Not Showing Messages” issue and have a better time using their phones’ texting features by taking care of these things.
Causes for “Snapchat Not Showing Messages” issue on Phone
- Connection to the internet is slow: If your internet link is slow or shaky, Snapchat may have trouble loading your messages correctly.
- Outdated Version of the App: If you use an old version of Snapchat, it might not work with newer devices and your texts might not show up.
- App Flaws or Bugs: Like any other app, Snapchat may have problems or bugs that make it hard to see messages sometimes.
- Space for Storage: If your phone doesn’t have enough storage room, the app might not work properly, and messages might not show up.
- Problems with the servers: Snapchat’s servers may have issues that stop texts from getting to your device correctly.
- Operating System Compatibility: If you’re using an old or mismatched operating system on your phone, Snapchat might not work right.
- Data and cache buildup: When cache or data builds up in the Snapchat app, it can slow down and cause problems with showing texts.
How to Fix “Snapchat Not Showing Messages” issue on Phone
Rule Out Internet Issues
- Check your internet connection by opening a web browser or another app that requires internet access.
- If you’re on Wi-Fi, try switching to mobile data and vice versa.
- Ensure your internet signal is strong.
- If you’re on Wi-Fi, move closer to the router or try restarting it.
Check Blocked Users List
- Accidentally blocked sender, messages not appearing.
- Open Snapchat, tap profile picture (top-left).
- Tap settings icon (gear symbol, top-right).
- Scroll, tap “Privacy”.
- Select “Blocked”, check sender’s name.
- If yes, tap name, select “Unblock” to receive messages.
Update Snapchat App
On iOS

- Open the App Store.
- Tap the Apple ID picture in the upper right spot.
- If Snapchat is shown as an app that needs an update, tap the Update button next to it.
For Android users
- Open the Play Store app.
- Tap the Gmail account picture at the top.
- Pick Out Manage Apps and Devices.
- Then, click on Updates Available.
- Tap the Update button to bring Snapchat up to date.
- After you run the newest Snapchat build, check to see if the messages show up in your profile.
Sign Out and Sign Back In
- Signing out and signing back in can refresh your connection and resolve authentication issues.
- Open Snapchat and tap on your profile picture in the top-left corner.
- Tap on the settings icon (gear symbol) in the top-right corner.
- Scroll down and tap on “Log Out“.
- Enter your login credentials and sign back in.
Clear App Cache and Data
- If the above steps don’t work, clearing the app cache and data might be necessary.
- Caution: This will erase any saved login information and app settings.
- Go to your phone’s Settings and tap on “Apps“.
- Find Snapchat in the list of apps and tap on it.
- Tap on “Storage” and then on “Clear Cache” and “Clear Data“.
- Reopen Snapchat and sign back in.
Update the iOS and Android OS
On iPhone
- Select “General” from the menu.
- Then, press the button that says “Software Update.”
- It will notify you if there are any changes.
- On the screen, tap Download and Install to get the update and set it up.
- You need WiFi to get the iOS update.
For Android devices
- Open the Settings app.
- Press the System key.
- Press on System changes on that screen.
- It will start looking for changes as soon as you connect it to the internet.
- You will be told to download and install the update as soon as it’s ready.
Check Snapchat Permissions
- Open your phone and navigate to “Settings.”
- Click on “App Management.”
- Select “App List.”
- Choose “Snapchat” from the list of apps on your phone.
- Go to “Permissions.”
- Review and manage the permissions Snapchat has.
- Allow Snapchat to access your phone and storage space.
Check Snapchat Server Status

- Rare cases: Issue may be Snapchat’s end due to server outages.
- Check server status on websites like Downdetector official website or Snapchat’s support page official website.
- If servers are down, wait until they’re back up before messages will load.
Conclusion
For the most part, changing “Snapchat Not Showing Messages” on your phone just means fixing common problems and making sure your settings are correct. You can greatly improve your chances of getting your Snapchat texts back to normal by following the easy steps we already talked about. These methods are meant to fix the main reasons why your messages might not be seen.
They include getting rid of unnecessary data, updating the app, checking your internet connection, or changing your privacy settings. Make sure you always have the most recent Snapchat updates and check your phone’s settings often to make sure everything works right. It might help to get in touch with Snapchat support or ask for help in online groups if the problem keeps happening.
Question and Answer
The system on your phone should be up to date. Using the most recent version helps keep apps from not working right because they aren’t compatible with older versions. Keeping your software up to date makes sure it works well.
To get the most out of your phone, make sure the software is always up to date. Using old software can cause problems with how apps work sometimes. Keep things running smoothly by getting changes.
Check to see if your Snapchat texts show up on another device if you use Snapchat on more than one. This can help you figure out if the issue is limited to a single gadget, which will make it easier to fix.