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If you’re having trouble with WhatsApp Notification Sound Not Working, this article has everything you need to know to fix WhatsApp notifications not working. No matter if you have an iPhone or an Android, the fixes work for both.
Enjoy! It’s possible that WhatsApp app is your favorite way to talk to family and friends. But your experience with instant messaging can go downhill if WhatsApp doesn’t make a sound when you get a message. You might miss important messages and updates. Here’s how to fix WhatsApp so that the sound works again.
Fix WhatsApp Notification Sound Not Working on Android

Keep WiFi on During Sleep
This fix is specific to Android Phone as they enter Sleep mode after some period of inactivity. It aims to reduce data usage during that period of inactivity, which might lead to WhatsApp notification sound not working.
- Hence, if you use WiFi, navigate to Settings > Advanced Wi-Fi. Now, activate the Keep Wi-Fi on During Sleep option and select Always.
Clear WhatsApp Cache
For Android users, if your WhatsApp cache is too overwhelming, then this app cannot operate normally. Thus you need to clear your WhatsApp cache from time to time to make your WhatsApp notification can work well. The following is to clear WhatsApp cache on Android.
- Open your phone, navigate to Settings and scroll down to find App & notifications.
- Select App & notifications > WhatsApp > Storage & cache, and then click CLEAR CACHE.
Log out and in WhatsApp Account
- Go to homepage. Tap Settings > Apps > Application Management > WhatsApp.
- Tap Clear Data to delete the app’s settings and data.
- Go to the Home screen again and tap the WhatsApp icon to log in. Make sure you enter the correct username and password.
Update WhatsApp
- Open Google Play Store. Tap the Menu button on the top left corner and select My Apps.
- Find out WhatsApp and tap it. Press Accept to update the app.
Check your Notification Sound
- Open WhatsApp on Android.
- Tap on the three-dot menu at the top and go to Settings.
- Select Notifications and enable Conversation tones.
Fix WhatsApp Notification Sound Not Working on iPhone

Reset All Settings
The iOS offers a built-in Mute button to silence notifications from select apps. If a certain app is spamming you with notifications, you can swipe left and use Options to Mute the conversation for an hour or day. If you have used such an option for WhatsApp, it’s time to unmute it.
Deactivate Do Not Disturb
The iPhone ‘Do Not Disturb’ feature is enabled when your mobile phone has muted alerts for calls, messages, and installed apps. Check the iPhone Settings whether the function is turned on or not!
- In the Settings menu, tap on Do Not Disturb.
- Toggle it off.
Check iPhone Alert Tones
If you haven’t set any alert tone for a specific app, the notification sounds not working on iPhone error is bound to occur. Follow the steps below to learn how to check the alerts:
- Open the iPhone Settings and tap on Sounds & Haptics.
- There, tap on Text Tone and check if the Alert Type is set to None.
- If yes, select any of the tones listed as your notification sound.
Reset The iPhone
Resetting the iPhone might be the last resort to fixing the iPhone no sound on incoming calls problem, but it generally provides instant results. The steps are mentioned below:
- Access iPhone Settings and select General.
- There, location the Reset option and tap on Reset All Settings.
- Enter your iPhone Passcode to complete the process.
Good Wi-Fi or Cellular Connection
After iOS 16 update, many users claim that weak Wi-Fi signal or cellular data bricks certain services like notifications do not arrive as well as iOS 16 notification sound won’t hear. So I advise you that keep your device has a good Wi-Fi signal or cellular data network whatever you use.
You can get more help at the WhatsApp Help Center.
FAQ
Why is my WhatsApp not making a Sound when I get a notification
Make sure that your phone’s Settings app > Sound > Do not disturb is turned off or that you have allowed WhatsApp notifications in priority mode. Make sure that your phone’s Settings app > Apps > WhatsApp > Permissions gives WhatsApp all the permissions it needs.
How do I get WhatsApp notification sounds on my laptop
Your WhatsApp settings make it easy to change how you want to be notified. Open WhatsApp Web or Desktop > click Menu ( or ) > Settings > Notifications . You can also turn off all chat alerts and sounds for a set amount of time. Click Alerts and sounds off to turn notifications back on.
How do I unmute WhatsApp notifications
Open the WhatsApp group chat, then tap the group subject. Tap Unmute notifications. Alternatively, tap and hold the group in the CHATS tab. Then, tap the Unmute notifications icon in the top corner.
How do I enable WhatsApp on my desktop
- Open your PC web browser and enter the URL web.whatsapp.com.
- At the same time, open WhatsApp on your Android device. …
- The QR code will appear in your computer’s web browser, and you’ll have to use your WhatsApp’s camera to scan it.
- On your PC, WhatsApp Web will appear after a short loading period.
How do I set up WhatsApp notification Sound on iPhone
On an iPhone, the only ringtones you can choose are the ones that come with WhatsApp. You can change the sound that plays when you close the app by going to Settings > Notifications. Here, you can choose different ringtones for your messages, group messages, and WhatsApp calls.
How do I make my notification sound sound
- Go to Settings, then Apps & notifications, and then Notifications.
- Scroll down and tap on Advanced > Default notification sound.
- Select My Sounds.
- Tap + (plus sign) (plus sign).
- Find and choose the sound you want.
- The My Sounds menu should now show your new ringtone in the list of available ringtones.
Why does my phone suddenly have no sound
Restart your phone: Many problems can be fixed with a simple restart. Clean the jack for headphones: If this only happens when you plug in your headphones, try cleaning the jack. Also, try a different set of headphones, since they could be the problem.