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But a lot of people have the same problem: they get the ‘Couldn’t Communicate With Google Home Error’ Issue, which stops them from doing what they want over the network. Google Home is one of the best things that works well when you have a good internet connection. With Google Home devices, you can ask the Voice Assistant to do almost anything connected to the internet.
You can turn lights, fans, and your music system on and off. Google Home was made to compete with Amazon Echo Dot, which is also a voice assistant. You can get your Google Home device to work by saying “Ok Google!” or “Hey Google!” You can tell it to do basic things like those listed above, search the internet or your calendar, and so on. But it gets annoying when your Google Home device doesn’t work right or can’t talk to the internet at all.
And if you’re looking for ways to fix this problem on your device, you’ve come to the right place. In this post, we’ll show you the best ways to fix ‘Couldn’t Communicate With Google Home Error’ Issue. The Google Home device is not to blame in this case, because Amazon Echo and other voice assistants also have problems that need to be fixed.
Ways To Fix ‘Couldn’t Communicate With Google Home Error’ Issue
Forget the Wi-Fi Network
Your Google Home Mini connection can be reset by removing the saved Wi-Fi network connection from the Google Home app. Here are the steps you need to take on your Google Home app to forget the Wi-Fi network:
- At first, open the Google Home app and choose your Google Home Device.
- When the device page gets open, hit the Settings icon which is present on the top-left corner.
- Below the page, you will get to see the option of Wi-Fi.
- Choose the “Forget” option which is present next to the Wi-Fi connection name.
Reset Google Home Device
If none of the above solutions work to get your Google Home Mini smart speaker to talk to other devices, you should try factory resetting it.
- Keep the mute buttons on Google Home pressed for at least 15 seconds. After a few times, your device will beep to let you know that it needs to be reset.
- For the Google Home Mini, you have to hold down the reset button at the bottom of the device until the warning message appears. Just hold the button until you hear a sound or if nothing happens.
Check the Linked Account

If you have more than one account, you should also check to see if your Google device and the Home app are connected to the right account.
If you get a “could not communicate” error after setting up Google Home (Mini), make sure you are using the same account on the Google Home app that you used when you set up the device. Follow these steps to make sure the linked account is real:
- Open the Google Home app.
- Hit the profile picture present on your page top left corner.
- 1st account which appears listed on this page is the enabled account for the Google Home app.
Check Minimum Software Requirements
It’s important to make sure that the device you use to connect to Google Home (Mini) meets the software requirements. So, keep all of these things in mind when installing the Google Home device:
- When using an Android tablet, the OS should be Android 6.0 (Marshmallow) or higher.
- When using an Android phone, the OS should be Android 5.0 (Lollipop) or higher.
Remove and Re-Add Wi-Fi
If the problem is caused by Wi-Fi connectivity, removing and re-adding the Wi-Fi source should fix it. Try these steps to figure out what’s wrong:
- On the Google Home app, tap on the Google Home device.
- On the next screen, click on the settings icon at the top right corner.
- Now, tap on the Device information option.
- Tap on the Wi-Fi option and then select Forget network.
- Restart the Google Home app and tap on the Plus (+) icon at the top left corner.
- Now, tap on Set up device to add the Google Home or Google Home Mini to your mobile.
Smartphone/Tablet Is Compatible
Your Google smart speaker is controlled by the Google Home app, which you can get for Android or iPhone. For the Google Home app to work, your Android device must have version 6.0 or later of Android. If you have an iPhone or iPad, it should be running iOS 12.0 or a later version.
Restart the Device
Let’s start with the most obvious answer. I.e., turn on the Wi-Fi router and Google Home again by unplugging them both for at least 20 seconds. The problem should be fixed after you plug them in and turn your device back on.
Reinstall/Update Your Google Home App
Make sure that you have the most recent version of the Google Home app on your device. Follow these steps to find out if there is a new update for the Google Home app:
- Open the Google Play Store on your Android phone.
- Search for the Google Home or Google Home Mini app and tap on it.
- Now, check if there is an Update button available for the app. If it is showing, then it means there is a new update available for the app.
- Now, tap on the Update button.
- After updating the app, check if the error is resolved or not.
If you’ve tried all of these solutions and you’re still having the same problem in your Google home, you should go to their official Google Home support website for more information.
FAQ
Why does it keep saying could not communicate with your Google Home?
Your iOS or Android device’s Google Home app needs to be up-to-date. If there are any compatibility problems, they could be fixed by updating the app. Bring your Google Home Mini closer to your internet router. Your Wi-Fi network might not be able to reach the Google Home Mini.
Why is my Google showing communication error?
If you’re having trouble with Google servers, you should check your internet connection, re-authenticate your account, wait a while, and then reset the network settings. If none of these steps work, contact Google and tell them about the problem so they can fix it.
How do I reset my Google Home?
- Hold both volume buttons down for 15 seconds.
- Your smart display tells you that the process of resetting to factory settings is about to start.
How do I fix Google Home network?
- Check your cables and how they are attached. Connection problems can happen when cables are loose, disconnected, or broken.
- Start up your modem, router, and access point(s).
- Check how you have things set up.
- Contact your Internet Service Provider (ISP)…
- Reset your Wifi devices to factory settings.
- Contact support.