Table of Contents
Are you having trouble with your ‘Fire TV Stick Stuck On Amazon Logo Screen’ Issue? This problem could be caused by a software glitch, a problem with the power supply, a problem with the HDMI port, or even by the computer getting too hot. To fix this problem, you’ll need to take a few steps to figure out what’s wrong.
The Amazon Fire TV Stick is a portable streaming media device that you plug into the HDMI port of your regular TV to turn it into a Smart TV. This lets your TV access content like Netflix, Hulu, HBO Max, Disney+, and Amazon Prime that is streamed over the Internet. Even though it’s small and looks like a USB flash drive, it has many features, like Alexa voice and Dolby Atmos sound, to name a few.
You usually spend a nice weekend on the couch with a bottle of your favorite drink and some popcorn. When you turn on the TV hoping to binge-watch some of the best TV shows on Netflix, but your ‘Fire TV Stick Stuck On Amazon Logo Screen’ Issue. That ruins the mood and makes you wonder if you should spend time fixing it or if you should just turn on your computer. If you want to know more information about this issue, visit the Amazon support site.
Ways To Fix ‘Fire TV Stick Stuck On Amazon Logo Screen’ Issue
Use Another HDMI Port
A TV usually comes with more than one HDMI port. When you connect a Fire TV Stick to an HDMI port that doesn’t work, you can’t get past the logo screen.
You might need to switch HDMI ports and plug the Fire TV Stick into a different one. Make sure you change the HDMI screen by using the TV remote.
Use The Original Charging Cable
Just like the original adapter, you should use the data cables that came with your Fire TV Stick. If you use a bad third-party data cable to charge your Fire TV Stick, you might have trouble with the power supply. If the Fire TV Stick doesn’t have enough power, it might get stuck on the logo.
Use Fire TV Stick Without HDMI Adapter

Depending on the hardware of your TV and Fire TV Stick, you may need an HDMI adapter to connect them. You shouldn’t use an HDMI adapter unless you need it. In some cases, the adapters might not work as expected, and you’ll have trouble.
Restart Your Firestick
Many problems with your Firestick can be fixed by turning it off and on again. If, when you restart the Firestick, the Amazon logo stays on the screen, you can fix this by closing all open apps and resetting the system. Follow these steps to turn your Fire Stick back on:
- The power button is on the side of the Firestick.
- To unplug the Firestick, you must disconnect its power cord from the wall outlet or take it away from the device’s power source.
- Wait 10–15 seconds before you plug the Firestick back into the power source.
- Before you turn on the TV, make sure it is set to the right input.
- You can turn on the Fire Stick by pressing the power button.
If you do these things, the Firestick should restart and let you get back to the home screen so you can stream content. If you keep getting stuck on the Amazon logo, you may need to try some of the other troubleshooting steps in this article.
Cool Down Fire TV Stick
Pay attention to this if you live in a hot place. If you use your Fire TV Stick a lot, it might get hot, which could cause it to get stuck at the logo.
Make sure to turn off the TV and unplug the Fire TV Stick. Let it cool for a minute or two. You can plug the Fire TV Stick back into your TV, and as soon as it’s ready, you can start streaming your favorite TV shows and movies.
Contact Amazon Support
Let’s say you’ve tried all of the steps in this article to fix the problem, but the Firestick is still stuck on the Amazon logo. You might need to talk to Amazon support for more help. Amazon offers support via email as well as by phone and chat. Here’s how to get in touch with Amazon’s customer service:
- Visit the website for help with the Amazon Fire TV.
- Pick the type of help you need (phone, chat, or email).
- Follow the steps on the screen to get in touch with a representative.
When you contact Amazon support, be ready to give them the model and serial numbers of your Firestick as well as any error codes or messages that might be relevant. An expert will figure out what’s wrong and help you fix it or find more help.
FAQ
How do I set up Wi-Fi settings with a Fire Stick that’s stuck searching for the remote?
When you set up your Fire Stick, it should automatically pair with the remote. If this connection doesn’t happen, follow the steps to pair the remote with the Fire Stick. Unplug your Fire Stick, take the batteries out of the remote, plug the Fire Stick back in, put the batteries back in, and press and hold the Home button on the remote. Check your Wi-Fi signal and network settings if your Fire Stick doesn’t connect to Wi-Fi after you pair the remote with it.
How do I fix a stuck Fire Stick remote that’s not working?
If the remote for your Fire Stick stops working, check where the batteries are or get a new set of batteries. You could try fixing your remote: Restart your Fire Stick by putting the remote close to it and pressing the Home button for 10 seconds. Also, make sure you get rid of any obstacles or devices that could interfere with the Bluetooth signal.