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Have you ever seen the Google Drive Video Not Playing Or Processing Error’ Issue. Please try again later.”? When people try to play or download videos they have uploaded to Google Drive, they often get the Google Drive Video Not Playing Or Processing Error Issue. This is kind of bad, because users get stuck and can’t play or download the video that was uploaded to the drive.
Millions of people are part of the Google ecosystem, which is quite big. Its Drive cloud backup service is one of the most popular and widely used cloud storage services around the world. People store pictures, documents, and videos on the Drive storage. Users often want to watch the videos they’ve uploaded on their own computers.
There’s no denying that Google Drive’s built-in video player is buggy and slow, and that it sometimes stops working. You may have had trouble with a video player on G Drive, such as a blank screen or an error message. If you’ve tried all of these solutions and you’re still having the same problem in your Google Drive, you should go to their official Google Drive support website for more information.
Ways To Fix ‘Google Drive Video Not Playing Or Processing Error’ Issue
Multiple Accounts Logged In
To be honest, Google Chrome lets you add multiple accounts that you can use at the same time by switching between them. Each account gives you access to a different set of services. Even though it happens less often, having more than one account on Google Chrome can cause problems when playing videos. To fix it, just sign out of all or all but one of your Google accounts and check Google Drive to see if the problem is gone.
Don’t Block Cookies
Cookies are pieces of code that let people connect to websites and web servers. It uses the information to make web pages fit the needs of users and so on. People have said that when they block cookies on their web browser, like Google Chrome, videos stored on Google Drive stop working. Even though it’s not a common problem, it does happen, so we’ve put it here and told you how to fix it by letting cookies through.
Step 01: For this to work, go to the Settings of Google Chrome or any other web browser that you are currently using and proceed to Advanced >> Privacy and Security >> Site Settings.
Step 02: Check whether the ‘Cookies and site data’ are blocked or not.
Step 03: If yes, click on it, toggle the lever against it to enable it.
File Type Is Not Supported
Now, this is another common reason why you might get the “videos won’t play” error when you try to access it through Google Drive. This happens if the video you want to play is not one that Google Drive can handle. It works with all of the most common video formats, but it might not work with some formats. It can store those formats, but you would have to export or download them to run them locally.
Update the Google Drive App/Browser

Any app or service that is too old could stop working, and the same is true for the Google Drive app on your phone or web browser that you use to access the drive on your phone or PC. So, it’s possible that the problem started because the app you are using is out of date.
So, if the Google Drive videos won’t play because one or more of your apps is out of date, all you have to do is update them. For this to work, you need to find the update in the Google Play Store. On a PC, the Google Drive app or browser usually update themselves. You can check their version and download the latest one if the one you are using is old.
Clear app cache
Cache files that are corrupted or overwritten are one of the most common things that hurt an app. Cache files are made by the app itself so that it can do its work faster than other files. But sometimes the cache files get overwritten or messed up, which slows down the app. It can also cause bugs that cause the app to crash when certain events happen, so it’s best to clear the app cache right away.
Step 01: To clear the cache of the web browser on your PC/laptop, proceed to Settings >> Advanced and tap on ‘Clear Browsing Data’.
Step 02: Next up, select the site data that you want to get rid of such as Cookies, Cached Images, etc and finally, hit the ‘Clear Data’ button to get it done.
On Android
Step 01: To clear the cache of an Android phone, you can proceed to the Settings >> Apps & Notifications.
Step 02: Search for Google Drive from among the list of apps and tap on it.
Step 03: Next up, you need to proceed to the ‘Storage’ and finally, hit ‘Clear Cache’ and all the cache files are gone.
Create a Copy & Play
People tend to do all kinds of things to find a way around a problem. This trick comes into play at this point. Some Google Drive users were able to fix the problem where videos wouldn’t play by making a copy of the file within the Drive.
To make this work, right-click on the video file you want to play and choose “Make a Copy” from the menu that pops up. Keep in mind that this will make a file called “Copy of X,” where X is the name of the file you want to open. Find the new file, double-tap it, and it should start to play.
Turn on Incognito Mode
It is a workaround that you can try out when you go to any Google Drive video. Here, you need to turn on Incognito Mode, which is available on all web browsers for computers and smartphones.
Once the mode is on, go to your Google Drive and see if the video is playing. If it still shows errors like “Whoops! There was a problem playing this video” or others, I would suggest turning off any extensions to see if they caused the error.
FAQ
What Does It Mean When Video Is Still Processing In Google Drive?
If your browser says that the Google Drive video is still processing error, it just means that the video you tried to upload to Google Drive either didn’t work or was only partially uploaded. When this happens, you need to re-upload the video file or fix the Google Drive error.
Why Is Google Drive Video Still Processing?
Google Drive video is still processing error could be caused by a number of things. But here is a list of the main reasons why this problem keeps happening:
- The uploading of the video was stopped.
- Connection to the Internet is slow or weak.
- This error can happen if you try to upload a large video file.
- When Google Drive isn’t working.
- Because the browser cache was broken.
- Using an out-of-date browser version.
- The video file that was uploaded is broken.