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If you ‘Unable To Answer Calls’ Issue, you’re not the only one. There are a lot of other Android and iPhone users who have had the same problem as you, even though the problem itself isn’t as common. When your smartphone has been working fine, but all of a sudden, it stops letting calls in.
On the other hand, this problem might not be that big of a deal because you might only need to double-check a few settings to make sure everything is set up right. But you may also need to do some quick troubleshooting sometimes. Smartphones are a very important part of everyone’s life, and the most basic thing they can do is make and take calls.
But sometimes you can’t answer calls on your Android phone because of something. In this guide, we’ll show you some easy fix ‘Unable To Answer Calls’ Issue you can try if you can’t answer calls or if your Phone app isn’t working right.
Ways To Fix ‘Unable To Answer Calls ’ Issue
Unable to Answer Calls on iPhone
Update the iOS to a Latest Version

This is another common way to fix things. You can upgrade to the newest version of iOS to get rid of any bugs. Most of the time, developers fix bugs and make iOS better with each new build, whether it’s beta or stable.
- Launch the Settings app.
- Now, go to General and tap on it.
- Next, tap on Software Update.
- The device will start searching for any available new iOS build.
- You will be notified of the new update with an option, Download and Install. Tap on it.
Check if the iPhone is Overheating
Is your iPhone getting too hot? When the iPhone gets hotter than a certain point, the features often start to slow down. This can also happen with phone calls, which may stop working if the device gets too hot.
Also, don’t make or take phone calls while the iPhone is in charge. This is a bad thing to do. The iPhone gets hot when it’s being charged. So, with all that heat, it’s possible that the features won’t work.
Restart the iPhone
Start fixing your iPhone by turning it off and then on again. Most technical problems can be fixed with simple troubleshooting.
- Press the power button of the iPhone.
- A screen will show up with an option Slide to Power Off. Tap and drag the slider.
- The device will turn off. Wait for a few seconds and again press the power button of the iPhone to turn it on.
- Now, wait for an incoming call and see if you can receive it.
Switch between Flight Mode Enable and Disable
Here is another fix that you might find interesting. Turn on the flight mode, and then turn it off. We’ve found that putting the iPhone into flight mode and taking it out of flight mode fixes problems with slow iPhone features.
- Open the control center on your iPhone.
- Tap on the flight mode button [the one with the airplane symbol]
- After a few seconds, again tap the flight mode button to disengage it.
- Wait for any incoming phone call. See if you can receive it. This fix works to solve Can’t Answer Calls on iPhone.
Reset All Settings of the iPhone
If none of the other ways to fix problems in the guide work, you can try to reset the iPhone to factory settings. Remember that this will erase all the information on your iPhone. If you have been backing up your iPhone regularly, there shouldn’t be a problem, and you should be able to get your data back after the reset.
The reset process will make the iPhone as new as the day you bought it and took it out of the box. Here are the steps for resetting your iPhone all the way.
- Go to the Settings app.
- Now, tap on General.
- Then go to the option Transfer and Reset iPhone and tap on it.
- Tap on Reset.
- And from the menu that pops up, select Reset All Settings.
- You will be asked to enter the passcode to proceed with the reset.
If you’ve tried all of these solutions and you’re still having the same problem in your iPhone, you should go to their official Apple support website for more information.
Unable To Answer Calls on Android
Turn on/off the Airplane Mode
If you can’t get a call because of network problems, you can fix it by turning on or off the aeroplane mode. In Android’s “aeroplane mode,” all network features, like cellular data, the network, security, etc., are turned off.
Wait one or two minutes after turning on the Airplane mode before turning it off. Now, call your phone from another phone, and you should be able to get the call.
Reinsert the SIM Card
Well, if the Airplane mode on Android didn’t fix the problem, you could try putting your SIM card back in. Most network problems can be fixed by taking out the SIM card.
Take out the SIM card and clean the tray where it goes. Once done, insert it again. It will probably fix the problem where Android phones can’t answer calls.
Reset the Phone app
To reset the Phone app, you have to delete all of the app’s cache and data. Problems with incoming calls can happen when the phone app’s cache file is out of date. So, to reset the phone app, just follow the easy steps below.
- First of all, open Apps settings on Android.
- Locate the Phone app
- Now tap on the ‘Storage’ option.
- Next, tap on the ‘Clear data’ and then on ‘Clear Cache’
- Once done, restart your device.
Reinsert the SIM Card
Well, if the Airplane mode on Android didn’t fix the problem, you could try putting your SIM card back in. Most network problems can be fixed by taking out the SIM card.
Take out the SIM card and clean the tray where it goes. Once done, insert it again. It will probably fix the problem where Android phones can’t answer calls.
Contact the Customer Care
It’s not always a sign of a hardware or software problem if you can’t answer calls or the quality of your calls is getting worse. These kinds of problems can also happen when the network is too busy.
You can ask other people on the same network what’s going on. If they are having the same problem, you should call your network provider and ask them to fix it.
FAQ
Why is my phone not allowing me to answer calls?
This is the first thing you can do to fix Android phones that won’t let you answer calls. Many Android problems, including the problem with calls coming in, can be fixed with a simple restart. So, restart your Android device before you try any other method.
How do I force my iPhone to answer?
- Open the Settings menu and click on Accessibility.
- Touch Tap.
- Find Auto-Answer Calls.
- Set Auto-Answer Calls to On.
- Set the time limit.
Should call barring be on or off?
With Call Barring, you can stop calls from coming in or going out on your Galaxy phone. It’s great for when you’re travelling or if you have a work SIM card and a personal SIM card and don’t want to be called on your day off at work.