In this article we will discuss about how to fix ‘Unapproved Caller error’ issue. Many Mac users have talked about a strange error that seems to come out of nowhere. It can happen when you use apps on a Mac, log in or log out, etc. “Unauthorized caller, SecurityAgent can only be called by Apple software,” says the error message.
It’s normal to worry about this error message because it says something about a secure agent and an unapproved caller. This is a clear sign that this is about the security of your system. Unapproved caller can be fixed, though. SecurityAgent can only be called on a Mac when there is an Apple software error. You can also go to the official Mac support site to know more information.
This is a common error, so you don’t need to worry about anything. This error message does sound scary, but Apple didn’t do a good job of writing it. Most of the time, this problem can be fixed by booting into safe mode (by holding down the shift key during startup) and then restarting again after safe mode has reached the desktop. This will clear some cache files, which are probably to blame for the badly written message.
How to fix ‘Unapproved Caller error’ issue
The easiest way to get rid of this error message is to start the computer in Safe Mode and then restart it normally. This clears out many system-level caches, among other things, which will get rid of the “Unapproved Caller” message.
- Reboot the Mac and immediately hold down the SHIFT key, continue holding shift until the loading bar appears
- Let the Mac boot into Safe Mode, which will automatically dump caches
- When completed, go to the Apple menu and choose “Restart” to reboot the Mac as normal
- Let the Mac boot as normal, and you should never see the Unapproved Caller message appear again.
FAQ
What to do when Mac says unapproved caller?
The easiest way to get rid of this error message is to start the computer in Safe Mode and then restart it normally. This clears out many system-level caches, among other things, which will get rid of the “Unapproved Caller” message. If you let the Mac start up normally, the Unapproved Caller message should never show up again.
What is security agent on my Mac?
In macOS, the Security Agent is a separate process that serves as the Security Server’s user interface (not iOS). Its main job is to ask for authentication whenever an app asks for more permissions.
How do you restart a frozen Mac?
Press and hold your Mac’s power button for up to 10 seconds, or until it turns off. The power button is on every Mac. Touch ID needs to be pressed and held on laptops that have it. Start up your Mac again.
How do I allow my Mac to allow Calls?
Go to Settings > Phone > Calls on Other Devices > Allow Calls on Other Devices on your iPhone. Go to Settings, then FaceTime, then Calls from iPhone on your iPad, and turn on Calls from iPhone. Open the FaceTime app on your Mac, click FaceTime > Settings (or Preferences), and then choose Calls From iPhone.