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Are you getting an ‘Unfortunately Gmail Has Stopped’ Issue on your Android phone? This app problem could be caused by several things, such as a bad internet connection, corrupted cached data, or an old version of the Gmail app. You will need to go through a series of steps to fix the “Unfortunately, Gmail has stopped” problem on your Android phone.
Google made Gmail, a free web-based email service, available for the first time in 2004. Most people use a web browser or the Gmail app on their phone to get to their Gmail accounts. It has email filters, smart compose and answer, and the ability to schedule calendar events.
In the US, more than 60% of businesses use Gmail as their email service. We mentioned below are the ways to fix ‘Unfortunately Gmail Has Stopped’ Issue. If you’ve tried all of these solutions and you’re still having the same problem in your smartphone, you should go to their official Gmail support website for more information.
Ways To Fix ‘Unfortunately Gmail Has Stopped’ Issue
Force Close Gmail App
Many users who have dealt with this kind of problem say it’s because of small bugs. After restarting the app once, this is easy to fix. Follow the steps below to close the Gmail app forcibly.
- First, open Settings > click on Apps
- Now click on the More Settings option
- Then click on Show system apps
- Here you have to find and click on the Gmail option
- Then click on Force Stop
Install Updates
The error can happen if your phone is running an old version of the OS. In this case, you need to update the old OS so that the apps will work on the phone. In fact, updating fixes a number of problems or bugs on the phone. So, you should first see if there are any updates for your device.
- First, go to Settings > select About phone
- Now click on Check for updates
- If there is any update available then you will get the “Update” option
- Click on it and wait unless your mobile OS is updated to the latest version
Wipe Cache Partition
You may know that an Android phone uses a system cache that is stored on the cache partition so that apps can load quickly. But this cache gets broken after an update or for other reasons as well. Overall, this messed-up cache slows things down.
So, to fix the problem, we would suggest that you wipe the cache partition. Over time, it will delete the current cache and replace it with a new one. Here are the steps to take:
- To get into Recovery Mode, turn off your phone and press the Volume Up and Power buttons at the same time (options can differ according to phone models)
- Now, a lot of options will show up on the screen, and you need to choose “Wipe cache partition.”
- To confirm the selection, press the Power button
- Once the process is over, select Reboot system now and your device will restart again
Clear Data And Cache Of Email
If the error keeps coming up, clear the Email app’s data and cache. Using it stores a lot of cache on the device, which helps the app run smoothly. But sometimes these cache files get messed up, and the app stops working. So here are the steps to clear the Email app’s data and cache:
- First, go to Settings > open Application Manager
- Now click on App and then find and click on Email
- There tap on Clear Cache and then on Clear Data
- Once this is done, open your Gmail, and hopefully, it will run smoothly
Restart Device
First and foremost, I’m going to tell you to turn off and then turn back on your Android phone. This is a quick and easy way to fix the problem that Gmail has stopped working. Just press and hold the Power button for a few seconds until the Menu option appears on the screen.
There, you’ll see the “Restart” option. Click on it, and your device will restart. Now open your Gmail and check to see if it works.
Factory Reset
Email has stopped working on Android, so the only thing left to do is to do a factory reset. This will delete all the information on your device, but it may be the only way to fix the problem. Now, follow the steps below to reset your Android phone to factory settings:
- First, open Settings on your Android phone
- Then click on General Management > Reset > factory data reset > tap on Reset > click on Delete All
Boot Device In Safe Mode
In fact, starting up in safe mode also helps you fix the problem where your Android email keeps crashing. Many people have told me that this solution has worked well for them. Here’s what you need to do:
- First, press and hold the Power button unless the Power off screen occurs, and then leave it
- Now touch and hold Power off unless Safe Mode occurs and then leave
- Tap on Safe Mode to confirm
- This process will take 30 seconds to finish
- Now you can see “Safe mode” on the bottom of the screen
FAQ
Why does it keep saying Unfortunately Google has stopped?
Most of the time, this happens when neither your Wi-Fi nor your Bluetooth is set up right. This can also happen if some of the files on your Android device, like your cache files or the app’s cache files, are broken.
Why the message Gmail has stopped?
If you use Gmail a lot on your phone, it could take up a lot of space, slow down the phone, and give you a “Unfortunately Gmail has stopped” error. You need to clear the phone’s Gmail storage.
How do I restart my Gmail app?
Close the app and then reopen it to try to restart Gmail. You can do this by tapping the task view button in the lower right corner of your screen (on Samsung phones, it’s on the left) and then swiping the Gmail app off the list.
Why can’t I access my Gmail account?
That could mean you forgot your password, changed your Google password on one device and forgot to change it on another, or any of a number of other problems with your credentials. The second case is when a user’s Google account is turned off because hackers may have gotten into it.