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One of the most common problems that users run into is getting an message that says “‘Unfortunately WhatsApp Has Stopped Error’ Issue. WhatsApp is the third most used and most popular app in the world. It is a cross-platform messaging and voice-over IP app.
WhatsApp users can send text and voice messages, make voice and video calls, and share images, user locations, documents, stickers, emojis, and other media. WhatsApp has become one of the most important messaging apps in the world. Every day, everyone needs to talk to friends, family, or business partners. But mistakes will happen from time to time.
This error tends to happen with other applications as well, but when it happens with an app you use every day, it’s even more annoying. We mentioned below are the ways to Fix ‘Unfortunately WhatsApp Has Stopped Error’ Issue. If you’ve tried all of these solutions and you’re still having the same problem in your Android phone , you should go to their official WhatsApp support website for more information.
Ways To Fix ‘Unfortunately WhatsApp Has Stopped Error’ Issue
Clear data and cache of the app
When you run into this kind of error or problem with WhatsApp or any other app, you should try clearing the app’s cache and data. Cache stores the information that is used often, and when it is cleared, the error you are getting will go away. Here are the steps you need to take:
- First, go to Settings on your smartphone
- Then move to Applications and click on Application Manager unless you get All option
- Now move down to get WhatsApp and tap on it
- You will get Clear cache and Clear data First, clear cache and restart your device and see if the error is fixed or not. If not then do the same process and clear data to get rid of the error on WhatsApp.
Look for any updates available
If the problem with WhatsApp started after an app update from the Play Store, then many users have had the same problem. So, in this situation, you can expect any fixes from the WhatsApp team. This has been found to be helpful in the past, and the WhatsApp team is quick to fix problems like this. Here’s what you need to do:
- First, go to Google Play Store app on your phone
- Then select My Apps & Games
- A list of all will be available and an Update option beside it
- Simply click on Update option and your app will be updated to its latest version.
May be Gmail account is hacked or invalid
You already know that your phone is linked to your Gmail account, and if WhatsApp stops working, it could be because your Gmail account is no longer valid. If the Gmail ID isn’t working, you may need to log out of your email account and then log back in with a different user ID. Just do what’s written below:
- Go to Settings and click on Accounts to logout from Android phone
- Now select Google account and click on “Remove Account”
Restart your Android phone once
One simple and easy way to fix any error on a phone is to just turn it off and on again. When you do a soft reset on your phone, it fixes a few small problems or bugs, and you can now use the app without any trouble.
In fact, you should turn off your phone every few days because using it all the time makes it slow and can cause other problems as well. But if this solution doesn’t work, move on to the next one.
Uninstall and reinstall WhatsApp again
You could also just uninstall WhatsApp from your phone and then reinstall it. This might work and fix “Unfortunately, WhatsApp has stopped” on Android. Here are the steps to take:
- First, go to Settings and then Applications and Application Manager
- Look for All option here and tap on WhatsApp
- Then click on Uninstall and your will app be uninstalled
- After this, restart your device
- And now go to Google Play Store and type WhatsApp in search bar. Select WhatsApp and tap on Install option
Not having enough storage space on phone
On Android, you might see the error message “WhatsApp has stopped working” if your phone doesn’t have enough storage space. Because when memory is low, some apps, including WhatsApp, don’t work as they should. If the problem is caused by a lack of space, do the following:
- First, go to Settings > click on Storage. Ensure it has at least 100MB to 200MB
- After that, remove those apps which you don’t need further. Doing this will create more space on your Android phone and hopefully, now WhatsApp will work properly.
FAQ
Why does WhatsApp say unfortunately stopped?
The purpose of Cache on a device is to keep track of data and information that are used often by an app. And if there are corrupted files or data in the cache, this could cause the “Unfortunately WhatsApp has stopped” error to show up.
Why do I keep getting Unfortunately messages has stopped?
Go to Settings > Apps (Applications > Application Manager) and choose the All Apps filter. Scroll down, then tap “Messages.” Tap on Force Close (Force Stop) and wait until the option turns grey. Open the Messaging app once more and see if the problem still happens.
What causes Stop error?
But studies show that Microsoft Windows components aren’t usually the cause of stop errors. Instead, these errors are caused by hardware drivers that don’t work or drivers that were installed by third-party software that didn’t work right. Some of these drivers are security programmes, wireless network cards, video cards, and so on.
What does it mean when a message keeps failing to send?
If you can’t send text messages from your Android, try restarting it or checking for updates. Check to see if the other person has blocked you or if your carrier’s network is down. You can also try clearing the messages cache or making sure your SIM card is in correctly.