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When you try to back up and you can see ‘WhatsApp Backup Stuck’ Issue, it can be very frustrating. Still, this happens often. You’ve probably already learned that this can be very annoying. WhatsApp is the biggest IM (Instant Messaging) platform in the world, with more than 2 billion users, but it still doesn’t have a way to sync across platforms. You can also go to the official WhatsApp support site for more information about this issue.
Still, you can’t move WhatsApp backups from Android to iPhone or from iPhone to Android. But the company does offer backups for both Android and iOS through Google Drive and iCloud. It helps when you want to switch devices but stay in the same ecosystem. Due to the size of your WhatsApp backup and other settings, you might find that your iPhone or Android WhatsApp backup is stuck.
Many WhatsApp users say that the backup process gets stuck at a certain percentage and doesn’t finish. There could be many reasons for it. Some of them could be a slow network connection, not enough space on iCloud, big videos in WhatsApp chats, a buggy version of WhatsApp, and more. We mentioned below are the ways to fix ‘WhatsApp Backup Stuck’ Issue.
How To Fix ‘WhatsApp Backup Stuck’ Issue on Android
Clear WhatsApp App Cache
Any app you use frequently builds up a lot of cache files that, at some point, may cause you problems. Hence, if you have been using your WhatsApp app for a long time without emptying the app cache, it could be the cause of this problem. Consider deleting the cache for the WhatsApp app by doing the following actions:
- Go to the Settings app on your Android.
- Then, choose Applications/App Management.
- Go to App List then find WhatsApp & tap on it.
- After that, tap on Storage >> choose both the options Clear Cache & Clear Data.
- Restart your phone before you login back.
Check Storage On Device
You should check for storage space on your phone if your WhatsApp backup is still stalled. This is a crucial step because if there is not enough space on the phone, an error message of this nature will appear. The steps to check your phone’s storage are as follows:
Go to Settings > Choose Storage. You can view the amount of storage space on your device from here. You can also discover which app is using up the most space on your phone.
Exclude the Videos Before You Back Up
You can also try to fix this problem by excluding the videos, which has been shown to work. If you have a lot of large video files, they can take up a lot of space in your phone’s memory and cause the “WhatsApp backup is stuck” error. Follow the steps below to solve this problem.
- On your Android, open WhatsApp
- Then, tap on More options to navigate “Settings”.
- After that, tap on “Chats” option >> “Chat Backup”.
- Disable the option “Include Videos” to exclude the video files.
Restart Your Device
You should restart your device once because it has the ability to resolve any faults or glitches on Android phones. Your current error might be fixed because restarting your phone is the only way to quickly cure problems that initially appear to be challenging.
You should therefore quit WhatsApp and restart your phone once. This will make it easier to begin backing up WhatsApp chats and texts. However, if the issue persists, move on to the following fix.
Update WhatsApp To Latest Version
You could experience WhatsApp backup stuck Android if you haven’t updated your WhatsApp to the newest version. When you upgrade the software to the most recent version, issues can be fixed and performance is enhanced. As a result, you need update the app as well by taking the following actions:
- First, open Google Play Store > click on three lines
- Then click on My Apps & games > search WhatsApp Messenger > click on UPDATE
Update The Google Play Services
Many users have said that updating the Google Play Services fixed the problem of WhatsApp backups getting stuck on Android phones. So, if your Google Play Services are running old, you can fix this problem by updating them. Here’s how to do that:
- Go to Google Play Store >> navigate to Manage Apps & Devices.
- Then, tap on Manage tab & look for Play Services option. Instead, you can go to Updates Available to check if Google Play Services need updating.
- Now, if it is running in the old version, you will see Update option.
How To Fix ‘WhatsApp Backup Stuck’ Issue on iphone
Ensure Sufficient Space is Available in iCloud
You need a certain amount of free space in your iCloud account to store backups. WhatsApp says you need at least 2.05 times as much space as the size of your WhatsApp backup. If you don’t have enough space, you need to either delete some of your files or upgrade your iCloud plan. To see how much space you have in your iCloud account, do the following:
- Launch the Settings app and tap your name banner.
- Select iCloud on the resulting screen.
- You will see your iCloud usage.
Enable iCloud Drive
To back up WhatsApp on your iPhone, you must have iCloud Drive turned on. If it is already on, you can try turning it off and on to see if that fixes the problem when WhatsApp backup isn’t working.
- Open the Settings app and tap your name.
- Tap the iCloud option on the following screen.
- Enable the iCloud Drive option.
- If the option is enabled, turn it off and then turn it back on.
Perform a Manual WhatsApp Backup
You can try making a manual backup of your WhatsApp to see if that works.
- Make sure you are connected to a working Internet connection.
- Open WhatsApp on your iPhone.
- Head to Settings > Chats > Chat Backup and tap Back Up Now.
Keep iOS Updated
Apple software and other software are always getting updated, and it’s often the updated versions that have already fixed problems that were there before. So, if you are still using an older version of iOS, you can try to update it. This might fix the problem of WhatsApp backups that won’t work.
You can find the most stable iOS version by going to Settings > General > Software Update.
Turn On Mobile Data for iCloud
The WhatsApp backup might be stuck on your iPhone because iCloud is not set up to use mobile data. This keeps your backup from being uploaded to iCloud. If you let iCloud use your cellular data, you can fix this problem.
- Access the Settings app and select your name.
- Select iCloud on the following screen and tap iCloud Drive.
- Enable the Use Mobile Data option.
Reset Network Settings
If the network is unstable or disconnected, the WhatsApp backup will also be stuck. In this case, you just need to reset the network.
Just go to Settings > General > Reset and tap on “Reset Network Settings.”
Connect to a Working Internet Connection
As you probably already know, WhatsApp uses your Internet connection to download and upload data. So, you should check that your Internet connection is working. If the problem is with your connection, none of your fixes will work.
Switch from mobile data to a good WiFi network and see if that fixes the problem. If you’re using WiFi, try switching to mobile data to see if that helps.
FAQ
Why is my WhatsApp restore stuck on finishing up?
Look at how much space is on your Android phone. Sometimes, when there isn’t enough space on the phone, the WhatsApp restore gets stuck at 39% or in the middle. If so, you’ll need to get rid of apps and files you’re not using to make room. Sometimes, when there isn’t enough space on the phone, the WhatsApp restore gets stuck at 39% or in the middle.
Why is my WhatsApp stuck on initializing?
Sometimes “Initializing, please wait a moment” keeps coming up for hours. This can happen if you moved the SIM card from an Android phone to an iPhone and used WhatsApp on the iPhone for a few days.
What is the backup limit of WhatsApp?
Users may be able to choose what kinds of messages and files they want to store on the backup. Google might count chat backups as part of the 15GB of free storage space in the future.
Why is my WhatsApp status stuck?
Most problems can be fixed by clearing the cache for any website or application. The cache can slow down the website or application, so it needs to be cleared every so often. So, to fix the WhatsApp status ot an uploading problem, try to clear the cache.
Why is WhatsApp not restoring Chats?
If WhatsApp doesn’t find a backup, it could be because: You aren’t signed into the same Google account. You’re not using the same phone number that the backup was made with. Your chat history or SD card is broken.