Do you have trouble Zoom Stuck on Connecting Issue? There are a number of things that can cause this, such as a slow or bad internet connection, problems with the Zoom servers, a temporary glitch, or a broken Zoom app. To fix the problem where Zoom won’t connect, you’ll need to do a few troubleshooting ways. Zoom is a popular piece of free cloud-based communication software that lets people talk to each other live or in a video conference.
As long as there is access to the internet, it can be used on a computer or a smartphone. Users will be able to build virtual meeting rooms and share their screens, files, and private messages with other people in the conference. In zoom calls, users can join video meetings with other users.
Ways to Fixed ‘Zoom Stuck On Connecting’ Issue
On Windows PC

Restart Router
If you’re still having problems with zoom not connecting and it has nothing to do with the audio and video settings, it’s time to restart your router.
- Turn off your home or office router or Wi-Fi device.
- Remove the power cord from the modem. We want to start over from scratch.
- For a few minutes, turn off the modem and router. Give them just a little break.
- Now plug in all the devices and models. To turn them back on, click the power button.
- Check to see if the problems you were having with Zoom have been fixed.
Uncheck Audio and Video Settings
Before you join a Zoom meeting, you may want to leave unchecked the following options in the pop-up window:
- Don’t connect to the sound.
- Stop playing My Video.
Revise DNS Settings
Now let’s talk about more difficult things. If you’ve tried all the basics and nothing seems to work, you may need to change the DNS settings:
- Click Win+R on the keyboard of your laptop or desktop computer.
- When the pop-up window comes up, type ncpa.cpl into it.
- Now, click on Network Settings, choose Ethernet or Wi-Fi, and click on Properties.
- Double-click on the TCP/IPv4 menu option.
- Choose “Obtain an IP address automatically” and “Obtain DNS server address automatically” from the menu that comes up when you click.
If these boxes aren’t checked, make sure they are. Zoom still having trouble connecting? Continue with the steps listed below:
- Select Use these addresses for DNS servers.
- Scroll down to see the default addresses for Google’s Public DNS servers: 8.8.8.8, 8.8.4.4.
Restart Computer
- If you press Alt+F4, the menu to shut down will come up.
- Choose either to restart or turn off.
- Now, sign in with your new credentials to use Apple’s features and services, like Apple Music, which lets you play your favorite new song or album.
You can get more help at the Microsoft Support Center.
On Android
Force Stop Zoom
When you have problems like audio or video logs, it’s a sign that your Zoom app is broken. Before you have problems with your zoom connection that are hard to fix, we recommend that you force start the application. It will put it back on track.
- Open the menu for settings. You can go through the menu by clicking on the icon on the screen.
- Click on apps and notifications.
- If Zoom isn’t on the first list, click on “All Apps.“
- Choose Zoom.
- Click on the action called “Force Stop.”
- Go to the menu on the phone.
- Click the Zoom icon to start it up again.
Update Zoom
Connection problems can sometimes cause apps to stop working. It could be the reason why zoom isn’t connecting or it might not be working right. Here’s how to make changes.
- Use the menu to open the Google Play Store.
- Tap the search bar, and then type “Zoom” into it.
- Open the first option that will take you to the official Zoom page.
- Select Update. If an app has become outdated, the Play Store will let you know.
- When it’s done, close the Play Store.
- Start the new version of Zoom and join the meetings.
Restart the Phone
- Holding down the power button will give you more than two options.
- Choose Turn Off Device from the list of options.
- Once the screen is completely black, press the power button for a few seconds to turn it back on.
- You fixed the connection problems with zoom in less than a minute.
Clear Cache
Since you’ve been asked to attend or learn from home, you’ve probably been using Zoom every day. The more you use an app, the more information it keeps track of. As it takes up more memory, it might slow down and cause problems with the zoom connection. Follow the steps below to clear the cache if you want to:
- Click on the settings wheel icon in the top right corner of your Android phone.
- Scroll down to Apps and Notifications and click on it.
- There will be a short list of recent applications.
- Choose all of the Apps and then click Zoom.
- When the menu comes up, choose Storage and Cache from it.
- To start over, click “Clear Cache.“
On iPhone
It’s too bad that you keep having trouble connecting to Zoom. We want you to break out of this rut. So, we’ve come up with the steps below to help your app get past zoom stuck on connecting. Let’s get to it!
- Start the easy process by getting Fixppo. You can install the platform on both PC and Macbook.
- Now, get your iPhone’s USB-C cable and connect it to your computer.
- Start the software for Fixppo. Choose Standard Mode from the first menu that comes up. If Standard Mode doesn’t work in the end, you can use the Advanced menu.
- Now, you can choose which DFU mode to use. Make sure the iPhone is connected and that you are following the on-screen instructions.
- The screen will show a menu. When the iPhone is in Recovery Mode, click “Download” to move forward. This step is about making sure that the information given to the software is correct.
- Fix the info, because it doesn’t make sense. Fixppo will let you know.
- To get firmware, click the Start button.
- With the new iOS firmware, the connection problems have been fixed.
FAQ
What are Zoom meeting connection issues and error codes?
Most of the time, problems connecting to a Zoom meeting are caused by problems with the network or by security software that blocks the connection. In this article, we list a few things you can do to fix connection problems and error codes with Zoom Meeting.
Why Is My Zoom Not Connecting?
Many people now use Zoom Meetings to handle official business. But, unfortunately, some of them run into the problem where Zoom won’t connect. Why can’t I connect to Zoom? There are many reasons, and here are some of the most common ones:
- Internet connection that is weak or unstable
- Cache files that are broken or bigger
- A version of the Zoom app that is out of date