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My time spent using Botsify, a platform for creating AI chatbots that uses machine learning, was very enjoyable. Using this platform, individuals such as me may simply create chatbots for our own businesses. Because of how easy it is to use, Botsify is fantastic for those who are just starting out in the field of AI bot creation. During the first four weeks of using Botsify, I saw a return on investment that was five times greater than I expected. The implications of this ROI impact on businesses who want to increase their online exposure and client interaction are enormous.
Instructional websites, sales departments, customer service departments, and HR departments can all benefit from using Botsify efficiently. By automating a variety of tasks, Botsify helps to streamline and optimise business operations. Increased student interactions, conversions, and efficiencies may all be achieved with the help of Botsify in educational settings, on sales teams, in customer service departments, and on HR teams.
One of Botsify’s most appealing qualities is its adaptability. It is not limited to a single communication platform but rather integrates with a variety of channels. Traditional websites, Facebook Messenger, WhatsApp, SMS, and white-label chatbots are some examples of available communication channels. Because of its adaptability, Botsify can satisfy a wide variety of requirements and preferences. The chatbots offered by Botsify perform exceptionally well in terms of consumer engagement and retention. Chatbots that are able to answer fast and intelligently create more qualified leads and make customers happy. I’ve seen the chatbots offered by Botsify completely revolutionise the online presence and expansion of businesses.
Botsify review Specifications
Overall, if you’re looking for a no-code chatbot platform that offers a wide variety of capabilities, Botsify is a wonderful option for businesses of any size that are in the market for one. In addition to being inexpensive and user-friendly, it provides support for all channels simultaneously.
| Feature | Description |
|---|---|
| Omnichannel support | Create and manage chatbots across multiple channels, including Facebook, WhatsApp, Telegram, and your own website. |
| Natural language processing (NLP) | Botsify’s chatbots can understand and respond to natural language queries. |
| Conversational AI | Botsify’s chatbots can hold conversations with users that are more natural and engaging than traditional rule-based chatbots. |
| Visual flow builder | Botsify’s visual flow builder makes it easy to create and edit chatbots without any coding experience. |
| Live chat handover | Seamlessly transfer conversations from chatbots to live chat agents when needed. |
| Sentiment analysis | Botsify’s chatbots can analyze the sentiment of users’ messages and respond accordingly. |
| Integrations | Botsify integrates with popular CRM and marketing automation platforms, so you can keep your customer data in sync. |
| Visit Website |
What is Botsify?
Using Botsify, you can quickly and easily construct a chatbot that can be integrated into your website. To begin utilising the Botsify bot, which is powered by artificial intelligence, you will need to teach the bot questions and answers.
You will be able to continue teaching it more over time, but the bot will also learn from each discussion it has and get smarter as a result of those conversations. Because the questions and flows are modifiable, you have the ability to select which questions should be answered by a bot and which should be addressed by a human.
Botsify review: User Interface
At first glance, the Botsify interface provides a reasonably comprehensive picture of the situation. On the left-hand side of the screen, you will see all of the menu items, such as “Chatbot AI,” “Analytics,” and “Users,” while on the right-hand side, you will see the buttons. These are incredibly helpful tools, although I have to admit that when I initially began using Botsify, it took me a little while to get a good grasp on the layout. It’s not the interface itself that’s the problem so much as the terminology and structure that are contained within it.
Flows, Keywords, and Custom Fields are common concepts that are utilised by the majority of chatbot software. In its place, Botsify employs the Story, Media Blocks, and Datastore frameworks. In addition to that, the structure of the user interface is not very understandable to me. Instead of separating the features of “chatbot building” into “Chatbot AI” and “Design,” I think it would be more logical to compile all of the “chatbot building” aspects into a single list.
Botsify review: SDK and API
The JSON Application Programming Interface (API) that Botsify provides is frequently combined with Integromat in order to build non-native platform connections. A good illustration of this would be tying Botsify to an online storefront for eCommerce that is hosted on Shopify.
A robust application programming interface (API) and software development kit (SDK) library are not yet supported by Botsify. On the other side, there are manuals and courses that can be accessed and utilised to learn how to utilise the API for a variety of different applications.
Botsify review: Analytics
Botsify provides offer the most essential data in a centralised dashboard format. Analytical data may include the input from users, the number of messages sent, and the click rate. In addition to that, they offer analytics about buttons, human vs bot chats, the location of the user, and the channel that the user is using. The fact that they have a feature called “Chatbot training” is one of the things about their program that I appreciate the most.
Botsify review: Pricing
The Personal Plan is the first choice. It comes with two robots and 5,000 users. They can get to news, conversations, and media without any problems. You can also get up to ten hours of chatbot development help, as well as integrations and a month’s worth of chat history. The Personal Plan costs $49 a month, or $490 a year if you pay all at once.
One thousand fifteen hundred people and five chatbots are added with the Professional Plan. You will also get a personalised onboarding lesson, help via email, and other training program. This plan costs $149 a month, or $1,490 if you pay for it all at once. The Business Plan costs $499 a month, or $4,990 a year. It has 20 chatbots that are currently operating and an unlimited number of users. A year’s worth of conversation information, training, and tools will be given to you. The plan for the business is
Final Words
Botsify’s relationship with chatbot analytics provider Dashbot.io is one of the things that makes it stand out. It gives Botsify even more powerful features. Botsify has a strong base, which is shown by this partnership. However, there are some areas that need instant attention. Botsify’s Dialogue Flow looks a little disorganised and out of order, which could make the general user experience worse. ‘
It is, however, a good option if you want to add deep machine learning to your Botsify chatbot. Botsify needs to put a lot of money into improving its platform and technology infrastructure if it wants to get back to being a top chatbot maker. Conversational AI chatbots have to be very competitive, and Botsify might be able to meet the task.
Botsify review: The Good and Bad
The chatbot platform known as Botsify can be utilised for your website, Facebook Messenger, Slack, and SMS communications. In addition to the “standard” functions found in chatbots, they also include AI and NLP. So let’s get started, shall we, and determine whether or not this software is worth it?
The Good
- AI chatbots enhance customer engagement.
- Multi-platform support extends your reach.
- Natural language processing for human-like conversations.
- Easy integration with popular CRMs.
The Bad
- Pricing may not be suitable for small businesses.
- AI chatbots’ responses may not always be perfect.
- Integration with specific CRMs may have limitations.
Questions and Answers
Botsify is a platform for chatbots that is fully controlled. Users can build their customer service bot after they sign up and make an account. Botsify has chatbot templates for different types of businesses, like bots for ticket agents or sales reps. Your “narrative” is what makes chatbots work.
With Botsify, you may accept user inputs for text, email, phone numbers, addresses, and even locations, in contrast to Chatfuel, which only allows you to validate user inputs for the user’s phone number, email address, and phone number. Chatfuel’s validation options are extremely limited.