VPNSecure review: VPNSecure is an Australian-based provider of virtual private network services (VPN) that will help you remain anonymous and secure online using a wide range of tools, protocols, and other mechanisms focused on user privacy. There are many reasons why one should have a good VPN service on their side in this day and age. These include protecting yourself from organizations and individuals who want to obtain and use your sensitive information to their advantage, the ability to access websites and services that are unavailable at your current location or blocked by your government or ISP, and much more.
You can discover which VPNs are the best at what they do when you view one of the best VPN services on the market. Although VPNSecure is not (yet) one of these top services, it is still an excellent choice for anyone who wants to remain anonymous and secure on the World Wide Web. Let’s take a look at the most striking features.
VPNSecure review: Privacy
VPNSecure implements advanced protocols and tools to protect your privacy, including OpenVPN, PPTP, HTTP Proxy, and SSH SOCKS. Premium users can also use the email monitoring tool that checks for data breaches online and notifies you if your email address is found in one of them. Users even have the freedom to choose their encryption key, from low digit or 64bits, to high encryption using AES-256.
All premium plans also include the Meta Search engine, which does not share users’ IP addresses or search history with the search engines. It collects the results (including Google, Bing, DuckDuckgo, and others). As an additional privacy measure, you can activate a killswitch. This is a convenient mechanism that prevents your IP address and other sensitive data from leaking out in the event of a VPN connection interruption by immediately shutting down your entire Internet access.
Also, if you connect in China or Iran, countries that restrict VPNs’ use on their territory, you can activate the built-in Stealth VPN feature that connects you to a darkened server and masks your traffic like HTTPS. This is stated in terms of the Service of the provider: “We do not log in any personal data when connecting to our service. “All data” means, but is not limited to, the following:
- IP address NOT logged.
- Connection time NOT logged.
- Do NOT disconnect the timestamp logged.
- Used bandwidth NOT logged.
- DNS requests NOT logged”.
Besides, the ToS: “We do not have the technical means to identify users based on DMCA Notifications and therefore, DMCA Notifications are not forwarded to end-users because of the no-logging policy outlined above.”
This all sounds good, but there is no way to confirm this unless the company invites an independent auditor to analyze and report these claims’ veracity, something that other VPN services have already done.
Torrenting is enabled, although not openly advertised, as can be confirmed in the provider’s support center, where it shares tips on how to use Vuze. This feature was also confirmed by customer service, and we were told that P2P/torrents are supported by over 90% of the provider’s servers, and there are currently only a few servers (in the UK and US) which torrenting is blocked.
VPNSecure review: Performance
We were somewhat disappointed with the download speeds, as they only reached up to 10Mbps on our 45Mbps test connection. That said, the free trial server we used was in the US, which is a bit far away from our physical location, so nearby servers could perform better. The apps are very easy to set up and use, although manual installation can be tricky. However, all installation information is available on the website, or you can contact customer support via chat if you need help.
The ability to access popular streaming channels such as Netflix, Hulu, BBC iPlayer, and Amazon Prime Video, which would otherwise not be available in certain regions, is one reason why some users get a VPN in the first place. Unfortunately, these services have recently been successful in blocking VPNSecure’s attempts to unlock them for their users. This is why, as the beneficial customer service agent has told us, the company has decided to move away from promoting such features and go back to its roots – Internet security with its VPN products.
VPNSecure review: Pricing and plans
When you first decide to view VPNSecure pricing, you will see three options – a 1-month subscription at $9.95/month, a 6-month option at $8.32/month (billed every six months), and a 3-year option at $2.99/month (billed every three years). However, dig a little deeper, and you’ll find that this is only standard plans offered on the homepage and that VPNSecure offers numerous other pricing options for the various services. For example, there is 7-day VPN access for $4.95 (one-time fee), 2-month access for $19.90, 4-month access for $34.95, and one-year access for $79.95.
You can also get different amounts of IP addresses at different lengths. The same goes for SSH Tunnel, PPTP, HTTP Proxy account, Smarter DNS access, or even combinations of other products. Having such a wide choice is a relief in this business, given that most competitors only offer two or three subscription options, and only for one type of service.
Users who want to try the service without paying for it can take advantage of the 30 days free trial with one server in the US and 2 GB of bandwidth. For $2.00, you can test all of the provider’s servers for two days.
If you are ultimately disappointed with the service, there is a 7-day money-back guarantee. VPNSecure accepts payments via credit cards, PayPal, Payza, Cashu, Bitcoin, Perfect Money, and Paymentwall. You can use your account on up to five devices at once. The only condition is that you are connected to a different server on each device, which is not difficult to adhere to.
VPNSecure review: Customer support
VPNSecure has easy-to-use native apps for Windows, Mac, iOS, Android, and Linux, and a convenient Chrome extension. The Android app was rated by 599 people with 3.9 stars, more than 50,000 installations were registered, and the app was last updated on March 28, 2020. The iOS app was not as successful, with only 2.2 stars, but was rated by only nine people whose complaints related mainly to the user interface. The app was last updated on 18 May 2018.
Suppose you don’t want to use the native apps. In that case, VPNSecure also offers OpenVPN keys and configuration files for all its servers, which you can generate from the Member Area and use open source versions available to the public. The platform can also be installed on routers utilizing the provider’s installation guides on the website, or you can purchase a router pre-configured with VPNSecure, with links even on the website.
Should you find the support center insufficient to answer all your questions,, the helpful and amiable customer service is available at any time of the day or night via live chat, email, and ticket on the web and in the app.
As the name suggests, VPNSecure review is committed to its users’ security and privacy and is very capable of this task. It gives its users a robust platform, with P2P support and various products to buy, mix and match, and numerous subscription lengths and payment options. Speaking of which, the pricing makes it one of the cheaper VPN vendors. What’s more, the customer support is detailed, friendly, and always available, something much more expensive providers can’t brag about.
However, it does have several pain points, such as the low number of servers and the lack of Netflix support, where heavyweights like ExpressVPN perform much better.
VPNSecure offers anonymity online, support for P2P/torrenting, first-class customer control, as well as a wide selection of subscription options. That said, the server network is a bit limited and it doesn't support services like Netflix and BBC iPlayer, so you should look elsewhere if this is your top priority.
- Lots of pricing options
- Excellent customer support
- User-friendly clients
- Free trial
- Doesn’t unblock Netflix
- A small number of servers