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This article will show you how to Fix ‘Paramount Plus Not Working’ issue. Paramount Plus has a lot of content from CBS, MTV, Comedy Central, and other channels, but that’s only useful if you can actually watch the streaming service. If you can’t get Paramount Plus to work on your phone, computer, Roku, or another device. If you want new dramas and thrills on the internet, you should sign up for Paramount Plus today. With Paramount Plus, you can watch great original shows, blockbuster movies, and must-see TV shows at any time and from anywhere you want.
People have different problems and wonder things like, “Why is Paramount Plus not working?” The problem can happen for different reasons and isn’t too hard to fix, even for a beginner. Paramount Plus has been around for a while, but many people are having problems with their apps, which makes it impossible to watch anything on the platform. So, because we know how frustrating it can be when Paramount Plus doesn’t work, we’ve put together a list of things you can try to Fix ‘Paramount Plus Not Working’ issue.
What is Paramount Plus?
The streaming service Paramount+ took over for CBS All Access on March 4, 2021. You’re not the only one who has never heard of CBS All Access. It didn’t get as much advertising as Paramount+. In 2019, Paramount merged with Viacom, which gave it access to a bigger library of movies and TV shows. Instead of adding a new streaming service, they just changed the name of the one they already had. Paramount+ has all the content that CBS All Access used to have.
There is also a lot of content from other networks, as well as shows and movies made by Paramount+. At the time of writing, you can stream more than 40,000 TV shows and movies from channels like BET, CBS, Comedy Central, MTV, Nickelodeon, Nick Jr., Paramount Pictures, and Smithsonian Channel. You’ll also be able to watch your local CBS station’s sports and news on live TV.
What are the common reasons why Paramount Plus might not be working?
- Internet Connection: A stable and fast internet connection is crucial for streaming services. If your internet is slow or unstable, it can lead to buffering, poor video quality, or the service not working at all.
- Server Issues: Streaming services occasionally experience server outages or maintenance. This can result in temporary unavailability of the service.
- App or Website Glitches: Bugs and glitches within the Paramount Plus app or website can cause malfunctions. This might include freezing, crashing, or features not working as they should.
- Device Compatibility: Not all devices are compatible with the Paramount Plus app. Ensure that your device meets the necessary requirements and is running the latest software updates.
- Cache and Cookies: Accumulated cache and cookies in your browser or app can lead to issues. Clearing these can sometimes resolve problems.
Fix: ‘Paramount Plus Not Working’ issue
Update Your Paramount Plus App
On Android
- Android device, open Google Play Store.
- Click icon, three lines.
- Select My apps and games.
- Look for Paramount+ under Updates. Update, tap to install.
On iOS
- iOS device, App Store.
- Tap your picture, top of screen.
- Find Paramount Plus under “Updates to Come.”
- If Update button beside Paramount+ app, latest version. Click Update.
On Firestick
- Go to your Firestick’s Home screen.
- Move your mouse pointer over the Search icon and type “Paramount Plus.”
- When the Paramount Plus app shows up, click on it.
- After that, if there is an update, click the Update button.
On Samsung TV
- Click the Home button on your Samsung TV to go back to the Home screen.
- Go to the bottom menu on the home screen and click on “Apps.”
- Find the Paramount Plus app icon on the apps screen and click on it. You can also click on the search icon at the top of the Apps library, type “Paramount+” in the search box, and then choose the app.
- If your Paramount Plus app is not the most recent version, you can find the “Update App” button on the page that describes the app. Then, go ahead and make the change. If not, the ‘Open‘ button will be there.
Restart or Power Cycle Streaming Device
- Stop watching TV.
- Unplug your TV from the power outlet. If you don’t, it won’t be a power cycle.
- If you are using a streaming stick like an Apple TV stick, Fire stick, or Roku stick on your smart TV, unplug the TV, not the stick.
- Don’t plug it in for 30 seconds.
- Press and hold your TV’s power button for 30 seconds while it’s unplugged. If your TV doesn’t have a power button, you can skip this step.
- Plug the TV back in and start the Paramount Plus app again.
Check Your Internet Connectivity
- Use Ookla’s Speed Test tool to check how fast your Web connection is.
- At least 4 Mbps should be how fast you can download.
- If your router is having trouble, you can restart it by unplugging it.
- Wait about 10 seconds, then plug your router back in and wait for it to start up.
- If your Internet connection is still slow, talk to your Internet service provider (ISP).
Uninstall And Reinstall The Paramount Plus App
On Android
- First, go to your Android device’s home screen and tap on the Settings icon.
- Scroll down and tap on the “Apps”, “Applications”, or “Applications Manager” options (varies by device).
- Now scroll down until you find the Paramount Plus app and tap on it.
- After that, tap on the Uninstall button.
- Confirm that you want to uninstall the app by tapping on the OK button.
- The Paramount Plus app will now be successfully uninstalled from your Android device.
On iOS
- First, open up the Settings app on your device and then tap on General.
- Next, scroll down and find the Applications section. Here, you will see a list of all the apps that are installed on your device.
- Search for the Paramount Plus app in the list and then tap on it.
- Finally, tap on the Delete App button and confirm that you want to uninstall the app.
On Firestick
- Go to the top menu of your Firestick and choose Settings.
- Now, go to the bottom and click on Applications.
- After that, tap Manage Applications Already Installed.
- Lastly, click the Uninstall button next to the Paramount Plus app.
On Samsung TV
- Firstly, press the Home button once to bring up the TV menu on your Samsung Smart TV.
- Afterward, navigate to Apps and press OK.
- Next, click on Settings in the top right.
- Find and select the Paramount Plus app from the list.
- Tap Delete, then confirm it.
System Requirements for Paramount Plus
OS/Device/Browser | Minimum Requirements / Supported Devices |
---|---|
Windows | Pentium 4, 2.33+ GHz Windows 8 (and newer) 1GB of RAM JavaScript – Enabled Cookies – Enabled Pop-Ups / Ad Blockers – Disabled |
Mac | Mac OS X v10.6 (and newer) |
iPhone / iPad | iOS 13 (and newer) |
Android | Android 5.0 Lollipop (and newer) |
Apple TV | Apple TV (4th Generation) (and newer), Apple TV 4K (and newer) Supported Models: A1625, A1842 |
Android TV | Nvidia Shield TV, Sony Bravia Android TV (2015 and newer), Hisense Android TV, TCL 3-Series Smart TV, Select Xiaomi devices |
Fire TV | Fire TV devices with access to Amazon App Store, Fire TV Stick (Lite, Standard, 4K, 4K Max), Fire Cube |
PlayStation | 4 and 5 |
Xbox | One (S/X), Series S, Series X |
Roku | Roku 2, 3, and 4, Ultra, Ultra LT, HD, LT, Streaming Stick (3500x, 3600x, newer), Premiere, Premiere Plus, Express, Express Plus, Roku TV, 4K Roku TV |
Samsung TVs | TVs running Tizer, All 2017 models and newer |
LG TVs | TVs running webOS 4.0 and newer, All 2018 models and newer |
Conclusion
Problems with streaming on Paramount Plus can be caused by a number of things, such as a slow internet connection, the way DNS is set up, the use of a VPN or proxy and ad blockers, some browser add-ons, corrupt cache files, old software, browser-specific problems, or even when the Paramount Plus server is down. In many cases, “Paramount Plus isn’t working” is caused by problems with the whole system, not just Paramount Plus.
Questions and Answers
Most of the time, your cellular data or Wi-Fi network is slow or unstable, which causes the Paramount Plus app to keep freezing. Force-stop the app and then reopen it. Clear the app’s cache and data. Turn off your mobile data or Wi-Fi for a few seconds and then turn it back on.
If you’re having trouble streaming with the Paramount+ app on your mobile device, try force quitting the app on your device. When you force quit an app, it gets a new copy of itself, which can fix streaming problems. You should also check your network connection and, if applicable, your cellular data.
Samsung Smart TVs are made to automatically check to make sure you’re always using the latest version of the app and your TV’s software*. You can also check the Paramount+ app by hand to see if there are any updates: – Open the Smart Hub and go to Samsung Apps after turning on your TV. – Look for Paramount+ in the section “My apps.”
Try to force close the device (click here for instructions) and then try to open the Paramount+ app again. If you’re using an HDMI cable, connect it to a different port, then restart your device and try again to relaunch the Paramount+ app.