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This article will show you how to Fix ‘Unable to Connect to Samsung Server’ issue. With technology getting better and better, you can watch your favorite movie on your Samsung TV online. Even though there are many names on the market, Samsung is the best. It stands out from the rest because of its picture quality, contrast, and wider viewing angles. The “unable to connect to Samsung Server” error message usually shows up when a Samsung smart TV user is trying to watch online material. If you want to know more information about this visit Samsung official Website.
“Unable to connect to the Samsung server” is written next to the error. Check your network settings or try again later (100),” along with a workaround that doesn’t work. The error message makes it clear that the Samsung hub can’t connect to the Samsung server. According to users, they see the error when they try to use the WiFi on their smart TV. As a result, they can’t stream anything on their Samsung TV.
As it turns out, the internet problems are the clear cause of the mistake. Even so, there could be a problem with a computer being down or being too busy. Well, the error is really annoying because it keeps popping up on the Samsung Smart TV screen and making it impossible to look at other material. We mentioned below are the ways to Fix ‘Unable to Connect to Samsung Server’ issue.
Common Causes of the Problem
- Wrong DNS: Modern smart TVs come with different types of TV DNS settings, so they can be changed to work with any website or service. For example, if the DNS address on your TV is set up wrong, you might see a warning message. You can fix this by giving your smart TV the right address.
- It’s time to update the software: Some users say that their problem is caused by old firmware, which can make smart TVs not work with the latest standards for streaming media. Newer models, on the other hand, are usually easier to use and more stable than older ones.
- Data corruption: Smart hub bugs often cause internal data corruption. If you have a smart hub, make sure it’s up to date! If you’ve lost data from your smart hub, back up all of your information right away and try to get it back.
- Slow/Unstable Internet Connection: You may have gotten the error message because your Internet connection was slow or unstable. You can fix this by switching to a faster internet connection or using the internet on a different device.
- The server is offline: You’ll likely get this error when the Samsung Smart TV server is offline. Until the service comes back online, you won’t be able to use any streaming services or apps.
Ways to Fix ‘Unable to Connect to Samsung Server’ issue
Reset your Samsung Smart Network Settings
Your network link or the Samsung TV server is to blame if you can’t connect to the Samsung server. So, you might also be able to fix the Samsung error code 116 by restarting the network on your Samsung TV.

- Click the source button on your Samsung TV.
- Choose “Settings” in the lower right corner.
- Scroll down to “General” and press the “Enter” button.
- Choose “Network” when you get to the bottom.
- Just click “Reset Network.”
Switch from Wi-Fi to Ethernet
Switching from Wi-Fi to ethernet to see if the Samsung TV server error still happens is another possible answer.
- Turn off your Samsung TV’s connection to the Wi-Fi or Hotspot.
- Plug one end of the Ethernet wire into your router and the other end into your Samsung TV.
- Go to your TV’s settings, click on network, and then click on network state.
Change DNS Server
Next, if none of the steps above work to fix the Samsung TV not being able to connect to the server, we will change the DNS address. Before you change the DNS on your Samsung TV, check to make sure that your router or hotspot is working well.
- Turn on your Smart TV from Samsung.
- Press your remote’s “Source” button.
- To get to “Settings,” press the left arrow button and press “Enter” on “Settings.”
- Click “Network” >> “Network Status.”
- Choose “IP Address” and then press “Enter.”
- Scroll down until you see the DNS Settings option, then click on “Enter manually.”
- In the DNS field, type 8.8.8.8.
- Save “Settings.”
Refresh your Samsung Login
By resetting your Samsung Smart TV login, you can fix any problems that have to do with your login information. This includes the login cache for your Samsung account and any other login errors you might get that you didn’t expect.
- Go to the settings on your Smart TV.
- Move your cursor to “General >> System Manager.”
- Choose “My Account” under “Samsung Account.”
- Choose “Sign Out” to sign out of your Samsung account on the device.
- Use the TV button to turn on the Samsung Smart TV again.
- Use your login name and password to get in to your Samsung account.
Cold Boot your Samsung Smart TV
- Put your Samsung Smart TV to sleep.
- Pull the TV’s plug out of the wall.
- Wait for about 5 minutes, or longer if you can stand it.
- Connect the TV to the wall again.
- Turn on your smart TV from Samsung.
About Samsung Servers and Their Importance
Samsung servers are an important part of the Samsung ecosystem and are needed for many of the gadgets and services made by Samsung to work. These servers offer a number of important functions and features that improve the user experience and make it easy for Samsung devices to join and share data. Here are some of the most important things to know about Samsung servers:
- Data synchronization: Samsung servers enable the synchronization of data across different devices, such as smartphones, tablets, smart TVs, and wearables. This allows users to access their content, including contacts, calendar events, photos, and files, across multiple devices effortlessly.
- Cloud services: Samsung servers provide cloud storage and backup solutions, allowing users to store their data securely in the cloud. This ensures that even if a device is lost, damaged, or replaced, the data can be easily retrieved from the servers.
- Software updates: Samsung servers are responsible for delivering software updates and security patches to Samsung devices. These updates not only bring new features but also address any vulnerabilities or bugs, ensuring the devices remain up-to-date and secure.
- Samsung account integration: Samsung servers facilitate the integration of a user’s Samsung account with various devices and services. This enables features like cross-device authentication, personalized settings, and seamless transitions between devices.
- App and content distribution: Samsung servers host app stores and content platforms, such as Galaxy Store and Samsung TV Plus. These platforms provide a wide range of applications, games, movies, and TV shows that can be easily accessed and downloaded by users.
- Remote management and support: Samsung servers enable remote management and support for devices. This allows Samsung customer support teams to diagnose and resolve issues remotely, enhancing customer service efficiency.
- Device tracking and security: Samsung servers provide features like Find My Device, which help users locate their lost or stolen devices. Additionally, these servers play a crucial role in device security by offering services like remote device locking and data erasure.
Questions and Answers
Error Code 189 means that the TV can’t connect to the internet because its network settings are wrong. This can happen if you enter the wrong network password, use the wrong IP address, or choose the wrong type of network.
What does the message “computer cannot connect to the server” mean? It could mean that you’re having trouble connecting to the Internet. Your computer needs to be linked to the Internet in order for you to use ORCA.
When your device can’t connect to the internet, Google Play Store usually gives you a “Server error” message. Check to see if your Wi-Fi internet is working if you are connected to one.