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How to Fix “Webex Microphone Not Working” issue: Having trouble with your Webex microphone can be very annoying, especially when you need to work with your team or join an important virtual meeting. You might not like it when people around you can’t hear you or when the sound from your microphone sounds off. To make sure conversation works well, these problems need to be fixed.
Your microphone might not be working right for a number of reasons, such as issues with the software or hardware, or it could just be that the settings need to be changed. Find out what the problem is before you try to fix it. Why is your Webex microphone not working? Knowing this will help you find the right ways to fix it. It’s important to be patient and follow a set of steps when you find a problem.
You can fix the problem and start using your computer normally again in your virtual meetings and when you work together with other people again if you’re patient and don’t give up. Here are the simple ways how to Fix “Webex Microphone Not Working” issue. If you want to know more information about this issue visit Webex Official Website.
What is “Webex Microphone Not Working” issue
The “Webex Microphone Not Working” issue happens when people using Webex for online meetings have problems with their microphone. In some cases, the application might not recognise the microphone, it might not make any noise, or it might make strange noises. Problems with the device, software bugs, or incorrect settings in Webex or the computer system can all cause this issue.

Fixing this issue usually requires checking the microphone connections, making sure the microphone has the right permissions, updating drivers or Webex, changing audio settings, or trying out different devices. Finding and fixing the exact cause of the microphone problem, on the other hand, might take more research and expert know-how.
Causes for “Webex Microphone Not Working” issue
- Allowances: The browser or running system might be stopping Webex from getting to the microphone. To make sure that Webex can access the microphone, users should check the rights settings in their browser and operating system.
- Outdated Software: If you use an older version of the Webex app or the operating system or browser, there may be compatibility problems that stop the microphone from working right. Users should make sure they have the most recent version of Webex and a browser or operating system that works with it.
- Firewall/Antivirus Settings: The microphone may not be accessible through Webex because of a firewall or antivirus software. Users should check their security or antivirus software settings to make sure Webex can connect to the microphone.
- Problems with the Drivers: The microphone may not work properly if the audio drivers are out of date or damaged. Users should get the most recent version of their audio drivers from the manufacturer’s website.
- Operating System Compatibility: The operating system might not always work well with Webex, which could cause microphone problems. Users should look at Webex’s system needs to make sure that their operating system meets them.
How to Fix “Webex Microphone Not Working” issue
Check Connections and Microphone

- Ensure your microphone is properly plugged in: If using a headset, make sure it’s fully inserted and the connection is secure.
- Test your microphone: Many systems have a built-in sound recorder. Use it to test your microphone and confirm it’s working properly.
Verify Microphone Selection in Webex
- Open the Audio & Video menu in the Webex meeting window.
- Select “Speaker and Microphone Settings…“
- Choose the correct microphone from the dropdown menu.
- Speak into your microphone. If it’s working, you’ll see blue bars moving in the “Microphone” section.
- Exit the test window and rejoin the meeting if needed.
Grant Microphone Permission (Web App)
- Check your browser settings.
- Ensure Webex has permission to use your microphone.
- The process may vary depending on your browser.
- Search online for specific instructions on granting microphone permission for your browser.
Verify Microphone Settings in Webex
- Open the Webex application or official website.
- Go to the settings or preferences menu.
- Look for the audio settings section and verify that the correct microphone is selected.
- If your desired microphone isn’t selected, choose it from the dropdown menu.
Check System Microphone Settings
- Navigate to your computer or device system settings.
- Find the audio or sound settings.
- Verify the correct microphone is selected as the default recording device.
- Adjust the microphone volume if necessary.
Update Audio Drivers
- Outdated or corrupted audio drivers can cause microphone issues.
- Update your audio drivers to the latest version:
- Windows:
- Open Device Manager.
- Navigate to Sound, video and game controllers.
- Right-click on your audio device.
- Select Update driver.
- Mac:
- Go to System Preferences.
- Choose Software Update.
- Windows:
Test Microphone in Other Applications
- Verify the microphone functionality.
- Test it in other applications like Voice Recorder, Skype, or Zoom.
- If malfunction persists across different apps, the problem likely lies with the microphone itself.
Conclusion
In conclusion, having problems with your Webex microphone can be very annoying, especially when you need to communicate quickly. Still, you can usually get the problem fixed quickly if you are patient and use simple problem-solving methods. Remember that technology can be unexpected, but if you’re determined, you should be able to find a way to fix your microphone so that it works again.
You can try a variety of ways to fix the problem or contact Webex support for help if you need to. Communication that works well is very important, and getting past technology problems like broken microphones will keep your online meetings and teamwork productive and streamlined. Remember that technical problems can happen, but if you stay cool and keep trying, you’ll eventually get it fixed, letting you continue your virtual activities without any problems.
Question and Answer
In the event that you have exhausted all of the troubleshooting methods and the microphone is still not functioning in Webex, you should contact Webex support in order to receive additional assistance. The problem may be remotely troubleshooted by them, or they could provide extra instruction.
In all likelihood, the functionality of the Webex microphone could be disrupted by additional applications that are installed on your device. Put an end to any applications that aren’t necessary, and then try utilizing the microphone in Webex once more to see whether the issue reappears.
If your microphone doesn’t show up in Webex settings, try connecting it again and then refreshing the Webex page. If it’s still not there, it’s possible that your computer or browser isn’t seeing it right. That being said, check the system settings on your computer or use a different browser.