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In this article we will discuss about how to Fix ‘Windows SmartScreen Can’t Be Reached Right Now’ issue. Most cyberattacks happen when infected software is downloaded onto the system. Malware looks like a real app, so many people who use the internet are tricked into downloading it. This is known to Microsoft. To stop these kinds of attacks, Microsoft made a feature called Windows SmartScreen. When trying to open built-in Microsoft apps like Alarm, Photos, Maps, Mail, etc., many users have been having trouble with the SmartScreen program.
There is an error message that says “Windows SmartScreen can’t be reached right now.” You can choose to run the app anyway or not. Most of the time, this error is caused by having a bad or no internet connection. Other things that could cause the problem are security settings that aren’t set up right, SmartScreen being turned off by the user or a newly installed malware program, interference from proxy servers, SmartScreen being down for maintenance, etc.
With the number of phishing and virus attacks on the internet going up, Microsoft had to step up its game and make sure that its users wouldn’t fall victim to any kind of web-based attack. Windows SmartScreen is a cloud-based app that comes with all versions of Windows 8 and 10 and protects you from all kinds of attacks when you use Microsoft Edge and Internet Explorer to browse the web. We mentioned below are the ways to Fix ‘Windows SmartScreen Can’t Be Reached Right Now’ issue. If you want to know more information about this Visit Microsoft Official Website for further Support.
What is Windows SmartScreen?
SmartScreen is a security tool that is built into Windows 11 and Windows 10. It is based in the cloud. Every time you try to install an app, it connects to Microsoft’s servers. So, it can tell you if the program you want to install is safe and not a virus or malware. This is one way that Microsoft protects its customers. So, even if you have an antivirus program installed.
SmartScreen will give you the latest information on threats because it connects to Microsoft’s servers every time it scans. SmartScreen will show an error message that says “SmartScreen can’t be reached right now” if it can’t connect to Microsoft. It will also tell you who made the app and what it is called. That way, you’ll be able to choose Run or Don’t run with more thought.
What causes the “Windows SmartScreen Can’t Be Reached Right Now” error?
- Internet Connection: If your computer isn’t connected to the internet or has a slow connection, Windows SmartScreen might not be able to reach the resources it needs to check if files or apps are safe.
- If your computer is set up to use a proxy server: it could interfere with the connection to Windows SmartScreen and cause the error. This problem can be caused by wrong proxy settings or problems with the proxy server itself.
- Firewall or Antivirus: Sometimes, firewall or antivirus software from a third party can stop Windows SmartScreen from working. These security programs might stop the connections that are needed or mistakenly mark Windows SmartScreen as a possible threat.
- Date and Time Settings: If the date and time settings on your computer are wrong, Windows SmartScreen won’t be able to check if it’s safe to use. The error might happen because the time is set wrong.
- Windows Update: Problems with Windows SmartScreen can sometimes be caused by Windows updates that are out of date or are missing. Keeping your operating system up to date is important for security features like SmartScreen to work as they should.
- Corrupted Files or Settings: Sometimes, the error can be caused by Windows SmartScreen system files or settings that aren’t working right. This can happen when there are problems with the system or with the software.
Ways to Fix ‘Windows SmartScreen Can’t Be Reached Right Now’ issue
Create a New Windows User Account
Many people who were affected by the error said that the problem went away when they made a new Windows user account. Even though this is a good way to fix the Windows SmartScreen error, you may lose any settings that your user account has. Follow the steps below to sign up as a new user.

- Press Windows Key + R to open an RUN command box.
- Type ms-settings:other users into the RUN box and press Enter to open the Family & other people tab.
- Choose “Add someone else to this PC,” then click “I don’t know how to sign in as this person.”
- Type the user’s email, password, country, and date of birth, and then click the Next button again. If you want to make a new local user account, click Add a user without a Microsoft account.
- After making a new account, click the Start button and then the account button to log out.
- On the screen where you sign in, choose a new account to log in with it.
- Now, see if the problem is still there.
Check your internet connection
This happens a lot when the Windows SmartScreen filter is being used. Because Windows SmartScreen needs a stable internet connection to work, you’ll see the error message when your internet isn’t connected. You can use Reimage to check your internet speed and find out what is slowing down your connection. Here’s how to fix your PC’s system files with Reimage: Get Reimage and install it.
- Click Yes after you open Reimage.
- Wait while Reimage scans your computer. It might take a couple of minutes to finish.
- When the scan is done, you’ll get a list of the problems that were found on your computer. If you want to use the repair function, you will have to buy the full version.
- For the changes to take effect, you need to restart your computer.
- Check your computer to see if the normal internet speed is back.
Disable Proxy Server
Several users said the problem went away when a built-in feature turned off a proxy server. That’s because some proxy servers mess with the SmartScreen part, making it unavailable.
- Press Windows Key + R to bring up the RUN command box.
- Type ms-settings:network-proxy into the RUN command box and press Enter to open the Proxy tab.
- Scroll down in the right menu to Manual proxy setup and turn off the Use a proxy server option.
- Restart your computer and see if the problem is still there.
Check SmartScreen Settings
Setting changes can sometimes fix the problem. You might have changed your settings and not realized it. So check the SmartScreen settings and make sure they are set to the default.
- In the search box, type app & browser control and press the Enter key.
- Make sure to check apps and files. SmartScreen for Microsoft Edge and SmartScreen for Windows Store apps were all Warn.
Make sure that SmartScreen is enabled
The most common reason for the error “Windows SmartScreen can’t be reached right now” is that you or a third-party program have turned off Windows SmartScreen from the Windows Defender Security Center. Here is a simple way to make sure that SmartScreen is on your system:
- Press Windows Key + R to open the RUN command box.
- Type ms-settings: windows defender in the RUN command box and hit Enter.
- Choose App & browser control from the right menu in Windows Defender Security Center.
- Make sure that the options for Check apps and files, SmartScreen for Microsoft Edge, and SmartScreen for Microsoft Store apps are all set to Warn.
- After making changes, restart your system to see if the problem is still there.
Conclusion
If the suggestions above didn’t help, your computer may have more serious Windows problems. Microsoft has made small changes to Windows Defender over time to improve the security of the Windows operating system. It put out the SmartScreen feature with Windows to stop people from installing apps that could be dangerous. SmartScreen checks to see if the app is on its list of unsafe apps and warns you about the risks.
Questions and Answers
Right-click on Configure Windows Defender SmartScreen policy in the right pane and choose Edit. Select Disabled to turn off SmartScreen. Select Not Configured or Enabled if you want to turn on SmartScreen. To save the changes, click Apply and OK.
The “SmartScreen cannot be reached right now” error could be caused by one of the following: Bad connection to the Internet. SmartScreen can be turned off. Proxy Servers are used.
Smart Filters don’t reset when you apply them to an image, like regular filters do. This lets you open the filter again and see all the settings for adjusting it. You can then change the settings even more. You can even close the image and Photoshop and come back later to change the filter settings.
Microsoft Edge comes with Microsoft Defender SmartScreen already turned on. Go to edge://settings/privacy > Services > Microsoft Defender SmartScreen to turn off SmartScreen. This setting is the same for all profiles on a device where Microsoft Edge has been installed.