How to Fix Email Body in Outlook Missing Its Content Issue on Windows

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Have you ever encountered a situation where you were unable to view the message of an Outlook email? After learning that you can no longer access the contents of Outlook emails, are you feeling anxious? If so, you are in luck because you have found the right blog, where we will explain how to address the issue of missing Outlook email bodies.

One of the issues you wouldn’t want to run into while using Outlook is being unable to access the body or the texts of your emails. Outlook can be tricky at times. There are various potential causes for this problem, which also implies there are various potential treatments. This problem started to affect many Outlook users who were using the app’s desktop version globally in May 2021.

An incorrect update that was applied to the desktop client caused a bug that later prevented users from being able to view or compose emails was the root cause of the issue. Microsoft claims that it began as a result of “a recent change to systems that facilitate text display management for content within the Outlook client,” but it was quickly fixed hours later after numerous reports. We mentioned below are the ways to Fix Email Body in Outlook Missing Its Content Issue on Windows.

Ways to Fix Email Body in Outlook Missing Its Content Issue on Windows

Look for Email-Specific Issues

Check to see whether the issue continues after the blank email you just received. You should check other emails you’ve gotten after this one to see if the information is included there for that. Additionally, you ought to hold off on opening new emails until you can confirm whether the problem affects all incoming emails.

The sender might have unintentionally sent you a blank email if the issue only affects one email. In order for him to resend the empty email, reply to him and let him know you received it. Implement the following fixes, however, if the problem continues to affect the entire platform and all incoming emails are blank.

Look for Sender-Specific Issues

Blank emails could potentially be the result of a sender-side issue. Examine fresh emails you are receiving from other senders to see if this problem also affects them in order to rule out this possibility.

Simply informing the sender of the problematic emails in this case will do. However, if the issue continues with one, several, or all senders, your end is where the problem lies. As a result, start making the following adjustments.

Ensure the “Work Offline” Feature Isn’t Enabled in Outlook

Users of Outlook have the option to turn off the app’s connection to your mail server and use offline mode. Users don’t get any fresh messages as a result till the feature is switched off once more. Although less likely, you might have enabled this function as soon as Outlook received the email, but the server’s connection dropped before Outlook could fully download the email’s contents. As a result, the last email you got before turning on this option is empty. Disable Work Offline so Outlook can connect to your mail server and fetch the email content to rule it out. To do that, take the following actions:

1. Launch Outlook.
2. Go to Send / Receive tab.
3. Tab on the Work Offline option.

Run Outlook in Safe Mode

Users can start apps and programmes in safe mode with only the minimal, essential functions enabled, blocking the activation of extra or unneeded features. The root of the issue can then more easily be identified as a result.

Like other Microsoft Office programmes, Outlook may be used in safe mode. When you launch it, it starts up without any installed add-ons or other user customizations. By turning off pointless features, it helps to identify and focus on the root causes of a problem. For this reason, you should also run Outlook in safe mode. Here’s how:

1. Open the Run dialog box, press Win + R.
2. Type “outlook.exe /safe” and click OK.
3. Tab OK after selecting Default in the Profile Name dropdown.

Check for Interference From Outlook Add-Ins

Without leaving the Outlook client, the add-ins for Outlook can speed up your work. These add-ins can obstruct processing, though, and lead to unforeseen issues. So, if the content is missing from all of your incoming emails, make sure an add-in conflict isn’t to blame. Take the following actions to rule out this scenario:

1. Open Outlook desktop client.
2. Then Go to File tab and navigate to Options in the lower-left corner.
3. Tab the Add-ins tab on the left sidebar of the Outlook Options window.
4. Select COM Add-ins from the Manage dropdown and click on the Go button.
5. Uncheck any shady add-ins you believe may interfere and click OK.
6. After that restart Outlook.

Final Words

So here we conclude our article on how to Fix Email Body in Outlook Missing Its Content Issue on Windows. Many people have complained about the issue with the email body not showing in Outlook. Currently, they claim that whenever they use Outlook to send emails, only blank emails are sent. The Outlook PST file consequently unnecessarily grows in size. The Can’t see body of email error was also mentioned by users in the received email section of Outlook. To put it another way, users feel as though they are caught in a circle where they are unable to send or receive emails with content.