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If you use the Internet at all, you’ve probably heard of Spotify. It’s a popular paid and free music streaming service that now lets you watch videos, listen to podcasts, and make custom playlists. The best thing about this site is that you don’t have to pay a dime to listen to the newest songs. With Spotify’s free version, you can listen to as much music, podcasts, and videos as you want without having to pay a lot of money.
It does have paid options that are much better, but the free version is enough for casual listeners. Spotify also works on a wide range of devices, so you can use it on your smartphone, tablet, computer, laptop, TV, smartwatch, gaming console, and even in your car. You get the usual controls, such as play/pause, next/previous, looping a song or playlist, and saving your favorites. But there’s more. Spotify has a lot to offer, so let’s break down what you can expect.
You’re just hanging out and listening to your favorite song on Spotify when the app crashes. It does happen, but when you restart the app, Spotify works again. Your blood boils, of course. The whole point of listening to music is to take a break from all the problems that come up in life. The last thing you need is a stupid app to add to all the stress you already have. You have choices, which is good. This article will show you seven different ways to fix Spotify when it keeps crashing. Step-by-step instructions are given for both the PC and the mobile app.
Ways to fix spotify crashing issue
Check Spotify Status to See if It is Down
Sometimes the problem isn’t with your device or app settings, but with the server or developer. Spotify keeps an eye on any problems that a lot of users are having at the same time, as well as server problems and maintenance checks. You can check their Twitter feed (@SpotifyStatus), the Spotify ongoing issues board, or the Spotify Web API Status to find out what’s going on with Spotify and if other people are having the same problem.
Clear Spotify’s Cache
It’s always a good idea to clear the cache if an app won’t load right. With app cache, apps can store data on your device. This means that the data from the Spotify app stays on your phone or desktop computer even after you delete the app. If you clear the cache, the Spotify app on your device might work better. Follow the steps below to clear Spotify’s cache:
On Windows/Mac:
- Go to the top page of the Spotify desktop app. Then click on the profile icon in the upper right corner, then Settings.Scroll down to the Offline Storage location and note where your cache storage is located.
- Manually navigate to the folder or press Ctrl + R and type “Appdata.” Then navigate to Spotify > PersistentCache > Storage (Mac) or Spotify > Storage (Windows).
- Select all with Ctrl + A, then right-click and select “Move to Trash” (Mac) or “Delete” (Windows).
On iPhone/Android:
- Open the Spotify app and select the “Settings” gear icon in the upper right corner of the home page.
- Scroll down to Storage and tap “Clear Cache” (iPhone) or “Clear Cache” (iPad) (Android). Re-launch the app.
Force Close the Spotify App
How often do apps you use crash or stop working? If you use Spotify on a PC or mobile device, you’ve probably noticed that the app doesn’t always work as it should, often crashes, and sometimes even freezes. To fix it, you’ll have to force close the app and end its processes, so it stops using your system’s resources. If an app stops responding, you can force it to close to stop it from crashing and make sure it works well and stays stable. Follow the steps below to force close the Spotify app:
On Windows:
- Right-click on the taskbar and select “Task Manager“.
- In the Task Manager window, select the “Processes” tab.
- Scroll down to Spotify, right-click, and select “End Task”. This will close the application.
On Mac:
- Press Option + Command + Esc simultaneously or select “Force Quit” from the Apple menu in the upper left corner of the screen.
- Select “Spotify” from the “Force Quit Application” window and click “Force Quit“.
On iPhone/iPod/iPad:
- Slide up from the bottom of the Home screen, stop in the center, then swipe right or left to select Spotify.
- Swipe up on the app preview to close the Spotify app.
Log Out and Back Into Spotify
If your Spotify keeps crashing, you can log out to see if the problem is with your account. When you log in, you tell the system who you are and what you are allowed to do. Logging out may help keep your app from crashing by putting it back to its original settings. If the Spotify app seems to be running slowly, log out. If your app still runs slowly after you log out, you might be able to fix it by restarting your phone. Follow the steps below to log out of and back into Spotify:
On Desktop:
- Go to the top page of the Spotify application. Then, in the upper right corner, click on the avatar of your name.
- From the pop-up menu, select Logout. You will now be prompted to log in again, fill out the form and log in again to see if the problem has been resolved.
On iPhone/Android Spotify app:
- Open the Spotify app and select the Settings gear icon in the upper right corner of the home page.
- Scroll down and click Logout and agree when prompted. Sign in again with your credentials to see if the problem has been fixed.
Final Words
There may be more than one reason why your Spotify keeps closing. It might help if you tried to reinstall this app from scratch. There are some other things you could do to keep Spotify from going down in 2023. There are a few things that can cause your Spotify app to crash, but the main ones are a bad network connection or a problem with a server on the back end. You can look for this problem in the Spotify community to see if it’s a server issue.
If a lot of people are having the same problem as you, it’s likely a server problem that will be fixed soon. We hope our article on “How to fix spotify crashing issue” will surely help you to do so. If you can download the Spotify app, then you can visit Google play store Official website.