How to Fix ‘Surface Pro Not Connecting to Wi-Fi’ issue

Since at least 2015, Microsoft has sold Surface Pro models that are mostly the same. In 2019, it released two flagship models to make up for this. There was the powerful and useful Surface Pro 7, which had a design that was four years old, and the Surface Pro X, which looked modern but had a slow ARM chip that didn’t work with many popular apps.

Whether you’ve had a lot of Surface devices in the past or you’re thinking about getting one for the first time, the current Surface lineup can be hard to understand because it has its own language and many of the products sound the same. For example, the word “Go” means “smaller” and “cheaper” in Surface language, and it can be used for a wide range of products. And the word “Pro” actually refers to one of Microsoft’s first and most popular Surface devices, which came out more than a decade ago: Windows tablets with optional keyboards that can be taken off.

Not only are the Surface’s names confusing and sound the same (“Pro,” “Go,” “Studio,” and “Duo,” anyone? ), but the Surface family keeps growing, so there are always new models to think about. The latest Surface Pro 9 machines are 12g lighter than the ones from last year, but they look almost the same as the ones before them. Modern and well-made, they come in a variety of nice colors and have Microsoft’s excellent kickstand on the back so that the tablet can be propped up at many different angles.

The good 13-inch screen is a little brighter than it was last year, and it can switch between a 60Hz refresh rate and a 120Hz refresh rate on the fly to make scrolling smooth and save battery life. The keyboard and Slim Pen 2 stylus are the same as last year, and there’s not much wrong with them. However, they are not included in the box and cost an extra £260 when bought together.

Ways to Fix ‘Surface Pro Not Connecting to Wi-Fi’ issue

Check your network on another device

If your wireless network shows up in the list of available networks on your Surface but you can’t connect, make sure the network works on another device. Check to see if another computer, tablet, or phone can connect to your wireless network and go online. If you can’t connect to your Surface or any other device, the problem might be with the network or the hardware. In this case, you can try restarting your internet device (modem, router) and your Surface device, then reconnecting to Wi-Fi.

Restart your network hardware and reconnect

If your Surface or another device can’t connect, restart your network hardware and try again. To do this, unplug your router or modem, wait 30 seconds after all the lights go out, and then plug the modem back in. Some modems may have backup batteries that keep the lights on, so quickly press and let go of the reset button or take out the battery. Wait two more minutes after plugging in your router. Try connecting to Wi-Fi again after you restart your Surface Pro by going to Start > Power > Restart.

Check if MAC address filtering is enabled

1. Turn MAC filtering off temporarily to see if that is what is keeping the Surface Pro from connecting.
2. Add the MAC address of your Surface to the list of devices that can connect to your router.

Do the following if you want to find the MAC address:

1. Click the search box in the taskbar, type cmd, and then click Command Prompt in the list of results.
2. Type ipconfig /all and hit the Enter key.
3. Find out where the place is. This is your Surface’s MAC address.

Run Windows network troubleshooter

1. Right click on Start
2. Select Control Panel
3. Select Network and Internet
4. Select Network and Sharing
5. Go to the search box and type Identify and repair network problems
6. Select Identify and repair network problems to run the program and follow the instructions carefully.

Reconfigure Wi-Fi adapter

1. Right-click on Start and select Device Manager
2. Right-click on your wireless adapter and select Properties
3. Click the Power Management tab
4. Clear the Allow the computer to turn off this device to save power check box.
5. Click OK.
6. Change the default power plan and switch from high power saving to low.

Reset TCP/IP Stack on the Surface

1. Click the Start menu and search for Command Prompt.
2. Once the command prompt appears, click on the Run as administrator option.
3. Now type in the command prompt: netsh int IP reset and press enter.
4. Restart your Surface Pro device and check if the problem persists.
5. If the problem persists, type the following commands at the command prompt and press Enter

Turn off your firewall or VPN on Surface

1. Go to Settings and open Network & Internet.
2. Select VPN in the menu on the left.
3. Select the VPN connection you want to disable.
4. Click Disconnect or Remove.

Final Words

So here we conclude our article on How to Fix ‘Surface Pro Not Connecting to Wi-Fi’ issue. Even though the Surface line is better than many people thought it would be, that doesn’t mean it’s perfect. We’re saying this because some tech critics and Surface Pro fans have had trouble connecting to Wi-Fi while using Surface Pro. They say that all they can’t do is connect to a Wi-Fi network. Sometimes, they can’t find networks that are close by. In some cases, they had trouble connecting or couldn’t connect at all.