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This tip is about the how to Fix the “Shell Infrastructure Host Has Stopped Working” Issue on Windows 10. So read this free guide, How to Fix the “Shell Infrastructure Host Has Stopped Working” Issue on Windows 10 step by step. If you have query related to same article you may contact us.
How to Fix the “Shell Infrastructure Host Has Stopped Working” Issue on Windows 10 – Guide
The error “The shell infrastructure host has stopped working” usually appears when users try to create a guest account in Windows. In most cases, regardless of what the user clicks, the dialog will still appear (as long as the user is still logged in to the guest account).
This issue is a known bug on Windows 10 systems, but despite numerous user complaints, no official hotfix has been released by Microsoft. Fortunately, we were able to identify some solutions that helped users who were struggling with the same issue. Follow each possible fix in order until you find a solution that resolves your situation. Let’s start.
Ways to solve “Shell infrastructure stopped working”
Reinstall Microsoft Visual C ++ Redistributable Packages
Run DISM
DISM, short for Deployment Image Servicing And Management, is a tool that checks for errors in Windows. Here it is how to run DISM using Command Prompt as administrator –
Wait some time for the process to complete and restart your computer again.
Change startup to selective startup
Log back in to the guest account and check if the issue is resolved.
Run the SFC (System File Checker) tool
SFC or System File Checker is a Windows 10 utility that helps users to check for corrupt files. SFC /scannow is a command prompt that checks all system files and then replaces corrupted files with a cached copy which can be found in %WinDir%System32dllcache. You can run the SFC /scannow command to fix the “shell infrastructure host stopped working” issue –
Delete old guest account and create new guest account
One of the ways to get rid of the “shell infrastructure host CPU” error is to delete your old guest account and create a new one. For this you may have to ask your administrator to delete your old guest account. See How to create a new guest account –
Final note
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